Experiencing some issues with my TX-NR535 and was hoping someone might be able to help or have experience with this-
Have had the 535 for a few years. Have always dealt with / been unable to resolve:
- Sparkles in video output for Onkyo-produced screens (ex. basic text Spotify album/artist display). Video from HDMI inputs, however (blu ray, Apple TV, etc. does not have sparkles, so I assume this isn't caused by the HDMI cable going to the TV)?
- Periodically refusing to connect to (wired) network. Unplugging and plugging back into power will resolve right away. Is this one of the issues covered by the special Loss of Network Connection Customer Care Program?
Last night, though, I replaced the Vizio E-Series TV I've had for a few years with a new LG OLED 55 B6P. I now have two more serious problems:
1)The AppleTV input still works fine, but for some reason my 'Cable' input (with a crappy Time Warner basic cable box connected to it) now has serious issues. When Onkyo switches to Cable, video is scrambled (some sparkles, tons of artifacts, etc.; unwatchable).
Any ideas? It seems like since the TV is the only factor that changed here, it would be related to the TV, but it's brand new, works perfectly with the Onkyo on the Apple TV input, works perfectly with its built-in apps, etc.
Unfortunately I'm a bit limited on the normal troubleshooting steps, as the HDMI cable between the Onkyo and the mounted LG is inside of a wall
I will try replacing this if absolutely necessary, but is it possible that the Onkyo/TV cable is faulty if it's passing some of the Onkyo's inputs without issue? To me, this seems to point to the Onkyo failing (which would not be shocking), but for that to happen the day I replace the TV seems like a pretty big coincidence...
2) I cannot get ARC to work to return audio from LG's 4k-compatible apps back to the Onkyo. I've turned on SimpLink, set audio output to 'HDMI/Optical', turned on Onkyo's CEC function, but just not getting anything to happen. My understanding is that the Onkyo should automatically switch to the 'TV' input when the LG starts sending audio over ARC, but that doesn't happen, and I also get no audio when I manually select the 'TV' input. I have an optical cable in the wall to the TV, but like an idiot I didn't double-check the length and it's too short to reach the receiver by a few inches (!) so I'd prefer to get ARC working.
Any help is much appreciated! Thanks