Join Date: Jan 2003
Location: San Francisco, CA
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Problem with my Marantz AV7702mkii and Apple TV
I have a strange problem with my AV7702mkii and my Apple TV that I'm hoping to solve with your help...
Ok, so I have two things going into my AV7702mkii. An Apple TV HD, and a PS4 Pro - that's it. I have one HDMI cable going from my AV to my TV - yes, I'm using the ARC supported HDMI ports.
When I use ARC, to watch YouTube videos, for example, and I use the TV Audio input on the AV - all is fine. When I switch back to use my Apple TV - and switch back to the right input on the AV, I've lost audio for MOST everything on my Apple TV. Weirdly, I DO get audio using one app - my Channels app, using my HDHomerun Extend. That app sends audio to my AV! But when I navigate around on my Apple TV, I get no more Navigation Sounds, nothing when I stream something with Plex, etc...
I've tried most every setting I can think of on my Apple TV - I've played with all audio settings with no joy. I also have checked/tried all of the possible settings on my AV, but can't solve it there either...
Turning my AV7702mkii off, then back on SOLVES IT! Why?
New note: I called Marantz - they have no idea. They suggested a factory reset of the AV - did it. Didn't help.
Last edited by jbauer; 05-21-2019 at 06:16 AM.