The "OFFICIAL" 2015 Denon "S-series" / "X-series" AVR Owner's thread + FAQ (HDCP 2.2) - Page 410 - AVS Forum | Home Theater Discussions And Reviews
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post #12271 of 17563 Old 11-17-2016, 09:34 AM
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Originally Posted by automaton View Post
Thanks, will try that tonight. Would've never thought of that as a fix.
I had issues with my display, once I resolved those my x4200 was happy again

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post #12272 of 17563 Old 11-17-2016, 09:41 AM - Thread Starter
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Originally Posted by bmwaustin View Post
Denon AVR X3200 keeps switching to TV stereo while TWC watching cable. TV is LG OLED Please help.
Just read the above thread, looks like there's no solution.
By "TV stereo" do you actually mean "TV Audio"? If yes, your issue is not related to the previous post which only refers to the switch when the unit is first powered on, not while actually watching another source. You would be well served reviewing post 5 of this thread and first doing a soft reset and if no joy doing a microprocessor reset. If still no joy, repair would be the next option.
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post #12273 of 17563 Old 11-17-2016, 09:46 AM
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Im also having some ARC issues with my new X4200. I had a Denon 3311 and I was using ARC just fine coming from my Vizio P75 but now with X4200 I get dropouts every few mins. I have tried 2 different HDMI cords. I also have changed the TV settings from auto to bitstream to dolby Digital but nothing seems to help. I turned CEC control off but still get dropouts. I have also done both of the firmware updates that were out there but no luck. I've tried searching the tread but not finding anything else to try. Wondering if I need to get a replacement.
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post #12274 of 17563 Old 11-17-2016, 10:39 AM
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HDMI-CEC voodoo

Quote:
Originally Posted by mrtickleuk View Post
My choices are:
1. Don't use TV audio switching, as you suggest. Turn it off in the Denon menu but leave the rest of HDMI-CEC on. So I can't have the TV nicely automatically switch the amp to "TV Audio" mode, and I have to press an extra button that I wouldn't otherwise have needed to ("TV Audio" selected manually, instead of automatically).
2. Use TV audio switching, but with the stupid "power on" problem I described in my earlier post. I now have to press a different extra button that I wouldn't otherwise have needed to. ("CBL/SAT", twice, when I turn on because it keeps dumping me to TV audio).

In both cases, I have to press an extra button that I wouldn't otherwise have needed to. Hope that's clearer than before

I want:
3. TV audio switching, without the "power on" problem. I would not have to press any extra buttons.

That is my point.
Or 4. Turn HDMI-CEC off and get another solution, like a Harmony.

It's definitely not preferred, since it's extra money, but if you have a "complicated enough" system, HDMI-CEC never will do exactly the right thing 100% of the time, since every manufacturer has their own "take" on the standard. I have tried to make it work, too, but all it ends up doing is confusing my wife when I'm not home and something goes wrong, and frustrating me with how stupid it is, even though I can fix what it does after it happens.

Harmony is an expensive solution in comparison to built-in, but it will turn on what you want when you want it, and if something goes wrong (which is very rare), you can just push the "Help" button, and it will either fix it automatically, or walk you through bringing it up. (Or, you can do like my wife, and just turn everything off again and start over, then it works!) For spouses who don't particularly care about the details behind the setup, but want it to "just work" all the time, it's definitely worth the money. I'm on my third one now (Harmony Elite), and I've never regretted the money spent, nor has my wife.

The only friends I have who are happy with HDMI-CEC only have a TV and one or two sources at most. No AVR, or anything complicated.
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post #12275 of 17563 Old 11-17-2016, 11:27 AM
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Quote:
Originally Posted by dcbii View Post
Or 4. Turn HDMI-CEC off and get another solution, like a Harmony.
Harmony - One remote to rule them all.

And, $52 for a Harmony 650 isn't exactly a wallet breaker for most people.

My 70 year old mom can control my entire system when I'm not around. One button, Watch TV, turns everything on and to the right in/outputs.

Worth every penny.
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post #12276 of 17563 Old 11-17-2016, 11:32 AM
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Quote:
Originally Posted by dcbii View Post
Or 4. Turn HDMI-CEC off and get another solution, like a Harmony.

It's definitely not preferred, since it's extra money, but if you have a "complicated enough" system, HDMI-CEC never will do exactly the right thing 100% of the time, since every manufacturer has their own "take" on the standard. I have tried to make it work, too, but all it ends up doing is confusing my wife when I'm not home and something goes wrong, and frustrating me with how stupid it is, even though I can fix what it does after it happens.

Harmony is an expensive solution in comparison to built-in, but it will turn on what you want when you want it, and if something goes wrong (which is very rare), you can just push the "Help" button, and it will either fix it automatically, or walk you through bringing it up. (Or, you can do like my wife, and just turn everything off again and start over, then it works!) For spouses who don't particularly care about the details behind the setup, but want it to "just work" all the time, it's definitely worth the money. I'm on my third one now (Harmony Elite), and I've never regretted the money spent, nor has my wife.

The only friends I have who are happy with HDMI-CEC only have a TV and one or two sources at most. No AVR, or anything complicated.

I bought a Harmony Elite for these same reasons, and it brought its own frustrations with my system. When powering up, it works just fine by switching to TV audio. That is what we use at least 50% of the time when viewing DTV or Smart TV functions. The problems start when switching from TV Audio to a source switched via the 4200. No matter which source I select on the Elite remote, the 4200 will dutifully go to it, but then a few seconds later, go to a different, random input. I have tried all sorts of different programming steps and delay settings in the remote. Funny thing is, once I have gotten the remote and the 4200 in sync, further switching works perfectly until I go to TV Audio then back to a 4200 input. I have worked around this by 1) set up a "Receiver" activity in the remote without specifying an input to let the 4200 do its thing; and 2) after doing "1", when starting any or all activities I do not select an input initially upon start. I add an input select step after a 10-sec delay as the last steps in an activity. This probably makes no sense or sounds contradictory unless you are using a Harmony. But it works most of the time. If it misfires I just reselect the Receiver activity, then the activity I want..


This would be easier if not for the WAF. And we all know peace starts at home. Anyway, I bought the Elite to help her. She saw what I was going through programming it and refuses to use it "because it is too complicated". Even though it mostly works now. So I bought a Harmony Companion remote, which works with the Elite and Hub, but in a simplified format. She won't use that either. So, when she turns on the system using the DTV or TV remote, it works fine as long as she only wants to watch DTV or a Smart TV app. Problem is, then when I want to use the Harmony, it thinks everything is off and will not work until I get it in sync.


That's my story for the day.
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post #12277 of 17563 Old 11-17-2016, 11:43 AM
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Quote:
Originally Posted by erg0010 View Post
I bought a Harmony Elite for these same reasons, and it brought its own frustrations with my system. When powering up, it works just fine by switching to TV audio. That is what we use at least 50% of the time when viewing DTV or Smart TV functions. The problems start when switching from TV Audio to a source switched via the 4200. No matter which source I select on the Elite remote, the 4200 will dutifully go to it, but then a few seconds later, go to a different, random input. I have tried all sorts of different programming steps and delay settings in the remote. Funny thing is, once I have gotten the remote and the 4200 in sync, further switching works perfectly until I go to TV Audio then back to a 4200 input. I have worked around this by 1) set up a "Receiver" activity in the remote without specifying an input to let the 4200 do its thing; and 2) after doing "1", when starting any or all activities I do not select an input initially upon start. I add an input select step after a 10-sec delay as the last steps in an activity. This probably makes no sense or sounds contradictory unless you are using a Harmony. But it works most of the time. If it misfires I just reselect the Receiver activity, then the activity I want..
I guess no solution is perfect. This is not a Harmony forum, so I don't want to go too far on a rabbit-trail here, but you don't perchance have HDMI-CEC on in the 4200, do you? Even if you are using ARC to get TV Audio, you can turn ARC on in the 4200 config separately from enabling CEC, which, IMHO, if you are not using it, should be left off. I have no trouble getting TV audio from my LG to my 4200 in this configuration without the 4200 randomly selecting a different input, and I can switch to another source without issue.

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post #12278 of 17563 Old 11-17-2016, 12:31 PM
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Hi!
I received the Denon 4200W yesterday, but the GUI overlay for navigating the Internet Radio, DLNA etc menus does not show on my projector (EPSON 5040UBe).
Is that normal? I can get all the other overlays like Setup or Info etc., and 4K & HDR is also being passed through to the projector with no issues.

When i connect the Denon to my old BenQ 1070 i get the overlay. Looking at the signal info from the BenQ i get a 1080p 60Hz YUV signal. Do i need to change the IPscaler settings maybe to get the GUI to display a 4k GUI?
Also, the source selection knob on the Denon seems a little grinding when i am turning it, not completely smooth like i was used from my SONY AV.
Is that how that knob is supposed to feel or is that knob usually smooth?

Any help is appreciated

Thanks!
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post #12279 of 17563 Old 11-17-2016, 12:57 PM - Thread Starter
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Quote:
Originally Posted by Whopper80 View Post
Hi!
I received the Denon 4200W yesterday, but the GUI overlay for navigating the Internet Radio, DLNA etc menus does not show on my projector (EPSON 5040UBe).
Is that normal? I can get all the other overlays like Setup or Info etc., and 4K & HDR is also being passed through to the projector with no issues.

When i connect the Denon to my old BenQ 1070 i get the overlay. Looking at the signal info from the BenQ i get a 1080p 60Hz YUV signal. Do i need to change the IPscaler settings maybe to get the GUI to display a 4k GUI?
Also, the source selection knob on the Denon seems a little grinding when i am turning it, not completely smooth like i was used from my SONY AV.
Is that how that knob is supposed to feel or is that knob usually smooth?

Any help is appreciated

Thanks!
Try doing a soft reset by powering off and unplugging the AVR power cord for 10 minutes.
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post #12280 of 17563 Old 11-17-2016, 01:30 PM
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Quote:
Originally Posted by mrtickleuk View Post
Ok I will explain. They are not the same. I'm pressing the "CBL/SAT" button when I sit down, to turn on my entire system with the help of HDMI-CEC.

If HDMI-CEC worked properly, then during my session whilst I had the system turned on I wouldn't have to ever press the "TV Audio" button "when I want that source". It would happen automatically with HDMI-CEC when the TV tells the amp that it needs it, for example when the TV enters a (so-called!) "Smart" app.

My choices are:
1. Don't use TV audio switching, as you suggest. Turn it off in the Denon menu but leave the rest of HDMI-CEC on. So I can't have the TV nicely automatically switch the amp to "TV Audio" mode, and I have to press an extra button that I wouldn't otherwise have needed to ("TV Audio" selected manually, instead of automatically).
2. Use TV audio switching, but with the stupid "power on" problem I described in my earlier post. I now have to press a different extra button that I wouldn't otherwise have needed to. ("CBL/SAT", twice, when I turn on because it keeps dumping me to TV audio).

In both cases, I have to press an extra button that I wouldn't otherwise have needed to. Hope that's clearer than before

I want:
3. TV audio switching, without the "power on" problem. I would not have to press any extra buttons.

That is my point.
I don't have cable, instead I use an HD antenna. When I power on my Vizio TV, my 4200 turns on and inputs to TV audio just fine. I also have a media player connected directly to the Denon. When I hit the keyboard that controls the media player, Everything automatically switches. My Apple TV 4 use to react the same way, but now I have to manually switch the input. I ordered a new HDMI cable hoping it will work. I will confirm today and keep you posted.

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post #12281 of 17563 Old 11-17-2016, 02:29 PM
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I was surprised to see on my unit that the "room eq" setting is grayed out when playing high res files. I knew about the "restorer" setting per the manual. But there was no mention of the room eq.

Think before you speak....
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post #12282 of 17563 Old 11-17-2016, 02:45 PM
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Quote:
Originally Posted by dcbii View Post
I guess no solution is perfect. This is not a Harmony forum, so I don't want to go too far on a rabbit-trail here, but you don't perchance have HDMI-CEC on in the 4200, do you? Even if you are using ARC to get TV Audio, you can turn ARC on in the 4200 config separately from enabling CEC, which, IMHO, if you are not using it, should be left off. I have no trouble getting TV audio from my LG to my 4200 in this configuration without the 4200 randomly selecting a different input, and I can switch to another source without issue.


I think we are OK. The Harmony isn't the problem so much as the 4200 is. Well, not a problem but the way it works. By that I mean it selects sources on its own and won't stay where you put it until about 10 seconds has passed. I have to have CEC on because my wife insists on using the TV and DTV remotes because the Harmony is too complicated for her. If she turns on the TV with either of those remotes, the 4200 turns on to TV Audio just fine, and as long as that is all she wants, we are good.
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post #12283 of 17563 Old 11-17-2016, 02:53 PM
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Quote:
Originally Posted by erg0010 View Post
I think we are OK. The Harmony isn't the problem so much as the 4200 is. Well, not a problem but the way it works. By that I mean it selects sources on its own and won't stay where you put it until about 10 seconds has passed. I have to have CEC on because my wife insists on using the TV and DTV remotes because the Harmony is too complicated for her. If she turns on the TV with either of those remotes, the 4200 turns on to TV Audio just fine, and as long as that is all she wants, we are good.
Got it. I suspect that having CEC on while using a Harmony would cause the weirdness you are seeing. The AVR is probably getting control signals outside what the Harmony knows about. That would definitely cause the remote to get out of sync with the state of the AVR.

I find it interesting that your wife wants to use the other remotes. My wife doesn't want to deal with more than one, and she really loves just being able to look at the top of the remote and select "Watch Apple TV" or "Watch Blu-Ray" and having everything just come up. I guess everyone looks at things a little differently, especially with tech!

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post #12284 of 17563 Old 11-17-2016, 03:04 PM
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My 4200 speaker layout on the avr screen displays the height as only one block not height left and height right. The other speakers display L,C,R,SL,SR,SUB Is this correct for the height? It just displays one H.

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post #12285 of 17563 Old 11-17-2016, 03:16 PM - Thread Starter
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My 4200 speaker layout on the avr screen displays the height as only one block not height left and height right. The other speakers display L,C,R,SL,SR,SUB Is this correct for the height? It just displays one H.

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Yes. If you press the INFO button on the remote, you'll see all of the height speakers represented by a dedicated icon.
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post #12286 of 17563 Old 11-17-2016, 03:50 PM
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Got it. I suspect that having CEC on while using a Harmony would cause the weirdness you are seeing. The AVR is probably getting control signals outside what the Harmony knows about. That would definitely cause the remote to get out of sync with the state of the AVR.

I find it interesting that your wife wants to use the other remotes. My wife doesn't want to deal with more than one, and she really loves just being able to look at the top of the remote and select "Watch Apple TV" or "Watch Blu-Ray" and having everything just come up. I guess everyone looks at things a little differently, especially with tech!
If all manufacturers would allow the user to enable or disable CEC as needed would help a lot, as far as the devices switched via the 4200. Yes, turning off CEC in the 4200 would solve this whole issue. But then we are back to my WAF issue. When she turns on the TV with her remotes the 4200 comes on switched to TV Audio perfectly. Maybe someday I will "lose" her remotes to force her over to the Harmony. Naw, that might or would mess up a 48-year happy marraige:-) The Smart TV saves my bacon though. As long as she doesn't want to watch a DVD we are good to go.
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post #12287 of 17563 Old 11-17-2016, 03:50 PM
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So I tried unplugging/replugging display cable, and that worked enough to get me to network screen, where everything was greyed out except network diagnostics. Ran diagnostics, everything came up OK after like 5 minutes, working fine. Then after a minute, the screen got all distorted, froze, and I was back to square one. Trying to call Denon now, but this is a super frustrating and ****ty experience--my setup is not all that complicated, running wired internet with only a few inputs.
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post #12288 of 17563 Old 11-17-2016, 05:01 PM
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Originally Posted by automaton View Post
So I tried unplugging/replugging display cable, and that worked enough to get me to network screen, where everything was greyed out except network diagnostics. Ran diagnostics, everything came up OK after like 5 minutes, working fine. Then after a minute, the screen got all distorted, froze, and I was back to square one. Trying to call Denon now, but this is a super frustrating and ****ty experience--my setup is not all that complicated, running wired internet with only a few inputs.
Have you tried a different TV or hdmi cable?

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post #12289 of 17563 Old 11-18-2016, 05:05 AM
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Have you tried a different TV or hdmi cable?

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Haven't tried a different HDMI cable, or a different TV, but I don't know why either would be causing the network to constantly reset. Spent an hour on the phone with Denon last night, very nice but had not seen this problem before--I suspect I'm looking at an RMA situation. I did find someone else who went through a similar issue and an RMA failed to fix:
https://www.avsforum.com/forum/90-rec...4714?_k=mw0hxv
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post #12290 of 17563 Old 11-18-2016, 05:37 AM
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Originally Posted by jdsmoothie View Post
Yes. If you press the INFO button on the remote, you'll see all of the height speakers represented by a dedicated icon.
Yes I knew about the info button I just wanted to make sure the avr display was ok and you confirmed it's fine, thank you.

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post #12291 of 17563 Old 11-18-2016, 05:38 AM
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Nov 14 firmware is now on Denon web site

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Don't know for sure, but I'd give it a couple of weeks at least.
Looks like I will get some firmware update fun tonight.

Peter
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post #12292 of 17563 Old 11-18-2016, 07:38 AM
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Haven't tried a different HDMI cable, or a different TV, but I don't know why either would be causing the network to constantly reset. Spent an hour on the phone with Denon last night, very nice but had not seen this problem before--I suspect I'm looking at an RMA situation. I did find someone else who went through a similar issue and an RMA failed to fix:
https://www.avsforum.com/forum/90-rec...4714?_k=mw0hxv
My avr was doing all sorts of weird stuff when it was having communication issues with my projector suspect that the cpu and os on the avr was getting overloaded with errors or requests to complete the hdmi handshake. Similar to a denial of service attack, or when you have a busted device that is connected to your pc and it doesn't want to do anything until you disconnect it, usually bad storage devices are the culprit there.

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post #12293 of 17563 Old 11-18-2016, 08:26 AM
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My avr was doing all sorts of weird stuff when it was having communication issues with my projector suspect that the cpu and os on the avr was getting overloaded with errors or requests to complete the hdmi handshake. Similar to a denial of service attack, or when you have a busted device that is connected to your pc and it doesn't want to do anything until you disconnect it, usually bad storage devices are the culprit there.

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So was the fix a new HDMI cable? That's an easy fix if so, but the tech didn't suspect that as the cause. Right now, the only devices connected to the AVR are: ps4, SteamLink, CC Audio, X1 cable box. I have a few media servers--Plex and Universal Media Server--set up, but I can't see why those would trip things up. The AVR works fine as long as I'm just using the X1 or PS4.
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post #12294 of 17563 Old 11-18-2016, 08:33 AM
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Originally Posted by automaton View Post
So was the fix a new HDMI cable? That's an easy fix if so, but the tech didn't suspect that as the cause. Right now, the only devices connected to the AVR are: ps4, SteamLink, CC Audio, X1 cable box. I have a few media servers--Plex and Universal Media Server--set up, but I can't see why those would trip things up. The AVR works fine as long as I'm just using the X1 or PS4.
I actually needed to put an hdmi splitter in, however you should be able to test to see if it's a display issue by just unplugging the hdmi and seeing if you can play audio or do network functions, once I unplugged I could do everything just fine. Might need to reboot after unplugging.

Sent from my STV100-2 using Tapatalk
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post #12295 of 17563 Old 11-18-2016, 08:48 AM
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Quote:
Originally Posted by Mrjmc99 View Post
I actually needed to put an hdmi splitter in, however you should be able to test to see if it's a display issue by just unplugging the hdmi and seeing if you can play audio or do network functions, once I unplugged I could do everything just fine. Might need to reboot after unplugging.

Sent from my STV100-2 using Tapatalk
Thanks. Unfortunately, I don't have another display to test with--everything's wall-mounted right now.
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post #12296 of 17563 Old 11-18-2016, 09:39 AM
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I noticed when I turn my TV off, the X4200W shuts off then turns back on. I am running HDMI ARC from the TV to Denon. Anyway to make sure the AVR stays off?

Thanks

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post #12297 of 17563 Old 11-18-2016, 09:59 AM - Thread Starter
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Quote:
Originally Posted by dago52 View Post
I noticed when I turn my TV off, the X4200W shuts off then turns back on. I am running HDMI ARC from the TV to Denon. Anyway to make sure the AVR stays off?

Thanks
Have you tried powering off the X4200W instead?
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post #12298 of 17563 Old 11-18-2016, 03:23 PM
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Quote:
Originally Posted by jdsmoothie View Post
Try doing a soft reset by powering off and unplugging the AVR power cord for 10 minutes.
Hi!

issue is resolved, but in order to resolve it i had to turn on the scaler to 4K for some reason. But all is working fine now Thanks again!
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post #12299 of 17563 Old 11-18-2016, 03:26 PM
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I have a simple question, I think. I read the manual but didn't find exactly what I was looking for.

I have a Denon x6200 and am running a 5.1.4 configuration.

My question is, using a 2 channel amp, can I run a separate zone (2 channels) and use the monitor out for a 2nd TV? I know I can run a zone 2 for music but the owners manual doesn't specify if I can also do another monitor.
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post #12300 of 17563 Old 11-18-2016, 06:47 PM
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Is there a problem with Denon and Spotify right now?

For the past couple days, I can not make spotify connect and my x6200w to work

whenever I select x6200w from the available devices list inside spotify app, it will attempt to connect, but then nothing happened

I tried network reset but it did not fix the problem..

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4:4:4 , alexa , arc , audyseey , Audyssey , avr , AVR-X2200W , bluetooth , chroma , connect , Denon , denon 2200w , denon x1200w , lfe , s710w , s910w , spotify , x-1200w , x1200w , x2200w , x3200w , x4200 , x4200w , x6200w , Yamaha

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