*Official* Marantz 2015 NR-1506/1606, SR-5010/6010/7010 & AV7702mkII owner's thread - Page 333 - AVS Forum | Home Theater Discussions And Reviews
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post #9961 of 12351 Old 09-21-2017, 09:53 PM
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On my vizio, while inputs 1-4 can accept 4K, they only do it up to 30hz effectively meaning I only have one true 4k60hz inout on the tv, and that's what most source devices want/need.

Quote:
Originally Posted by Ricky View Post
I just went 4k with the Vizio P65 and an Xbox One S, and seem to have a Marantz 4k passthrough/processing issue.

The Vizio's HDMI5 is meant to be a PC Gamer input with very low input lag and can process 1080p/60 no problem. I don't think Vizio does any processing on the incoming signal.

HDMI's 1-4 are normal, full 4k with HDR.

My 7702mkII is hooked up to the Vizio via 2 connections:
1) Marantz Monitor 1/ARC to HDMI5
2) Monitor 2 to HDMI4

When I'm playing the Xbox, either 4k bluray or streaming netflix, to HDMI4....I get the dreaded "No Signal - HDMI 4" error! No video coming through.

I switch to HDMI5 and I get the video and full audio (ie, Atmos or DTS-X). Then if I switch back to HDMI4, I get everything works fine. The Vizio even shows "2160 HD" on top of the screen.

Please help!

ps: I've connected the Xbox straight to HDMI4 (no cables connected to Marantz) and have no problem getting video. And audio (TV's speakers).
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post #9962 of 12351 Old 09-21-2017, 10:24 PM
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Quote:
Originally Posted by nathan_h View Post
On my vizio, while inputs 1-4 can accept 4K, they only do it up to 30hz effectively meaning I only have one true 4k60hz inout on the tv, and that's what most source devices want/need.
My Vizio p65-c1 supports full [email protected] 4:4:4. Review here:

http://www.rtings.com/tv/reviews/vizio/p-series-2016

Also, when I play an UHD movie with the Xbox connected directly to hdmi 4, there is no issue.

The issue exists when I run the hdmi cables (newly purchased 4k hdr from amazon) into the Marantz CBT/SAT input and out to hdmi 4 via Marantz Monitor 2. The Marantz is doing something wrong with the pure or unconverted 4k signal coming from the Xbox one s.
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post #9963 of 12351 Old 09-21-2017, 10:33 PM
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Interesting. On my Marantz monitor two is separate from one so it's a different selection.

Assume by 4K cable you mean Premium Certified with the official label? Many claim 4K but can't deliver.
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post #9964 of 12351 Old 09-21-2017, 11:02 PM
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Quote:
Originally Posted by nathan_h View Post
Interesting. On my Marantz monitor two is separate from one so it's a different selection.

Assume by 4K cable you mean Premium Certified with the official label? Many claim 4K but can't deliver.
Yes, monitor one and two are two separate hdmi outputs. The Marantz can output both simultaneously (or the equivalent "auto" mode).

I bought a 2 pack of Ultra Clarity hdmi cables. Remember, when I connect the Xbox straight to Vizio hdmi 4, I have no issues. Not sure if you get this point. I don't think the Vizio or the cables are causing the problem.

HDMI Cable 6 ft (Latest Standard) (1.8m) 4K Resolution (2-Pack) High Speed HDMI Cable (2.0b) Supports Ethernet, Ultra HD, HDR Video, Bandwidth 18Gbps, Audio Return Channel, 6 Feet, HDCP 2.2 Compliant https://www.amazon.com/dp/B00SI1J98W..._XHjXzbRW4X5QX
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post #9965 of 12351 Old 09-22-2017, 08:56 AM
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Can you get a non 4k sources to work through this signal path?

My Marantz can output two signals but I've never been able to get it to output the same signal on both outputs to two different "sinks" (displays) due to HDCP or EDID weirdness.

And while is may not be the cable, it may be the cable+Marantz combination which creates more stress and more likelihood for failure. (Note too that those are not Certified Premium cables and are built to lower tolerances than something like: https://www.amazon.com/dp/B01GCGKBWC.)

But I am really just thinking through what to test and possible failure points. If these things don't solve it, it may be time for a full factory reset and then, if that doesn't help, warranty repair service.
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post #9966 of 12351 Old 09-22-2017, 10:13 AM
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Quote:
Originally Posted by nathan_h View Post
Can you get a non 4k sources to work through this signal path?

My Marantz can output two signals but I've never been able to get it to output the same signal on both outputs to two different "sinks" (displays) due to HDCP or EDID weirdness.

And while is may not be the cable, it may be the cable+Marantz combination which creates more stress and more likelihood for failure. (Note too that those are not Certified Premium cables and are built to lower tolerances than something like: https://www.amazon.com/dp/B01GCGKBWC.)

But I am really just thinking through what to test and possible failure points. If these things don't solve it, it may be time for a full factory reset and then, if that doesn't help, warranty repair service.
When I bought my Vizio P65 from Monoprice, their 6 ft HDMI 2.0 cables were out off stock! But I remembered, I order a 3 ft one, which was connected to one of my other devices. I switched that cable to connect One Box to Marantz, with Marantz to Vizio still connected via a 6 ft Ultra Clarity cable (3 ft is too short to the mounted TV). Still the same issue: HDMI4 doesn't receive a clean signal. But HDMI5 still does....and toggling the Vizio back to HDMI4 works.

I will buy a 6 ft Monoprice cable to remove Ultra Clarity from the path. If that doesn't work, will do the factory reset. Thanks for your help!
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post #9967 of 12351 Old 09-22-2017, 10:29 AM
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Quote:
Originally Posted by nathan_h View Post
Can you get a non 4k sources to work through this signal path?
I have a Pioneer Elite non-4k bluray player. I will test that tonight, on the signal path.
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post #9968 of 12351 Old 09-23-2017, 04:52 AM
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Quote:
Originally Posted by darthray View Post
F
Now to my question.
I am not sure what they did at the repair center, but after doing my calibration. Every time I turn On the AVP, the upgrade available show-up, I thought it would be for the DTS:X, but no it's for the Euro 3D. So maybe the DTS:X was done at the repair center.


Is there a way to decline the Euro 3D upgrade, so it no longer show up as upgrade available since, I do not need-it.


Ray
It's called "Auro 3D". There are two types of firmware notifications: "Update" (fixes) and "Upgrade" (new feature). Simply set "Upgrade" notification to OFF.
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post #9969 of 12351 Old 09-23-2017, 03:01 PM
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Quote:
Originally Posted by jdsmoothie View Post
It's called "Auro 3D". There are two types of firmware notifications: "Update" (fixes) and "Upgrade" (new feature). Simply set "Upgrade" notification to OFF.

Thanks
Had a brain fart on the spelling


I don't know if you know the answer for this one.
For the channels indicator on the front display, I was told if it was set on Output, it will display the channels the AVP is set for, like even playing a 5.1 source, it would display 7.2. (on my previous AV8801).


If set to Input, it would display the channels playing, like 5.1 would show 5.2 and so on.
When trying the Input selection on the AV7702mkII, I do got 5.1 display, but it playing an Atmos movie, all it show is "Dolby Atmos and no channels indicator".


Would this be because if you play an Atmos movie, I should just take for granted that all channels are playing?


Ray
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post #9970 of 12351 Old 09-23-2017, 07:38 PM
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Quote:
Originally Posted by jdsmoothie View Post
Not to the Marantz models, no, rather only to the lower level 2016 Denon models at this point. Likely won't see it on the 2015 D+M models for a month or two.

So the Marantz SR5010 is definitely getting the DV update?
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post #9971 of 12351 Old 09-23-2017, 07:52 PM
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Where is the audio delay in the settings?
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post #9972 of 12351 Old 09-23-2017, 09:54 PM
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Allegedly. If you are making a purchase decision and this is critical, wait a little while and see before purchase.
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post #9973 of 12351 Old 09-23-2017, 11:49 PM
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Quote:
Originally Posted by nathan_h View Post
Can you get a non 4k sources to work through this signal path?

My Marantz can output two signals but I've never been able to get it to output the same signal on both outputs to two different "sinks" (displays) due to HDCP or EDID weirdness.

And while is may not be the cable, it may be the cable+Marantz combination which creates more stress and more likelihood for failure. (Note too that those are not Certified Premium cables and are built to lower tolerances than something like: https://www.amazon.com/dp/B01GCGKBWC.)

But I am really just thinking through what to test and possible failure points. If these things don't solve it, it may be time for a full factory reset and then, if that doesn't help, warranty repair service.
I figured it out. My Vizio was refurbished from Monoprice, it did not come with the tablet/smartcast remote; just a very simple one. Today, I downloaded the App on my iPad and played with the settings..

In HDMI-4. I switched "Full UHD Color" from Off to ON....bingo, the info on top now says "2160 HDR10" when playing a UHD movie! Why does Vizio default this setting to OFF?! If you buy a 4K TV, why wouldn't you want Full UHD?! Arrgggh!

Anyway, thanks for your help.

MAN CAVE (5.2.4): Marantz 7704 prepro & Citation 7.1 amps(2); 5 Focal Solo6 Be active monitors, 4 Focal Sib (for Atmos), Earthquake 15" and NHT B12 12" subs, Vizio P65-C1 4K LED, Nvidia Shield TV 4K Pro, Oppo 203
GAME ROOM (5.1): Denon 5200W, Adcom GFA7607 amp, NHT Classic 3s/3C/2s, NHT W1 12" sub, Panasonic 65VT50 plasma, PS4, Switch, Wii, Roku, Oppo 981
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post #9974 of 12351 Old 09-24-2017, 01:40 AM
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Quote:
Originally Posted by MrGrim999 View Post
So the Marantz SR5010 is definitely getting the DV update?
Correct. DV+HLG by early 2018.
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post #9975 of 12351 Old 09-24-2017, 01:42 AM
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Quote:
Originally Posted by darthray View Post
Thanks
Had a brain fart on the spelling


I don't know if you know the answer for this one.
For the channels indicator on the front display, I was told if it was set on Output, it will display the channels the AVP is set for, like even playing a 5.1 source, it would display 7.2. (on my previous AV8801).


If set to Input, it would display the channels playing, like 5.1 would show 5.2 and so on.
When trying the Input selection on the AV7702mkII, I do got 5.1 display, but it playing an Atmos movie, all it show is "Dolby Atmos and no channels indicator".


Would this be because if you play an Atmos movie, I should just take for granted that all channels are playing?


Ray
Correct. An Atmos audio signal will play up to a full 7.2.4 configuration.
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post #9976 of 12351 Old 09-24-2017, 08:08 AM
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Audio delay has 0-200 in ms. Does increasing the value add more of an audio delay? (I always get confused on this because it always seems like you should be lowering the value, not increasing it to make audio lag further behind video).
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post #9977 of 12351 Old 09-24-2017, 11:51 AM
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Audio delay slows the audio down.

The theory is that some displays do a lot of video processing, which can result in the audio being heard too soon.

Increasing the delay number helps the audio happen later, ie, in sync with what you see on your display.
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post #9978 of 12351 Old 09-24-2017, 01:00 PM
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Could someone please help me out. Due to the configuration of my theater room I am unable to use rear surrounds, my current system configuration is 3 fronts, 2 side surrounds and 4 in ceiling speakers hooked up to unbalanced height inputs. My question is, as I have been unable to find a definitive answer is with the av7702mkii am I able to run it 7.1.4 with 2 of the 7 channels being front wide channels through the unbalanced inputs? I appreciate the help.

Last edited by jjv238; 09-25-2017 at 06:33 AM.
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post #9979 of 12351 Old 09-24-2017, 03:23 PM
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Quote:
Originally Posted by Ricky View Post
Why does Vizio default this setting to OFF?! If you buy a 4K TV, why wouldn't you want Full UHD?! Arrgggh!
In the earliest version of the firmware, having this on could could cause non HDR sources to not work properly, so they felt having it off out of the box would cause less customer confusion.
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post #9980 of 12351 Old 09-24-2017, 03:53 PM
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Can't connect to internet

Recently my 7702 MK2 won't connect to the internet. I've tried the resets both microprocessor and network resets. Neither has worked. I've tried disconnecting the Ethernet cable and tried wireless but that won't connect either. It say incorrect password even though my other devices connect using this password.

All my other devices work on this internet connection. Any suggestions? Thanks.

Update: After unplugging the Ethernet cable and reseating it the internet came up. Geez, must be a poor connection or bad cable. Now I've got to redo all my settings again. Oh well, at least it's working!

H/T: Marantz 7702MK II, MM8077, MM7055, Triton 2s, SCXL, SL/SR-S50s, BL/BR-S50s, H/W-4 Sat3s, dual SB16 Ultras, JVC DLA-RS2000, Stewart Cima Neve 110", Tivo Bolt, PS-3, Apple 4K TV, GIK Acoustics treatments, Panasonic UB820
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Last edited by satfam; 09-24-2017 at 04:00 PM.
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post #9981 of 12351 Old 09-25-2017, 02:18 PM
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Quote:
Originally Posted by jjv238 View Post
Could someone please help me out. Due to the configuration of my theater room I am unable to use rear surrounds, my current system configuration is 3 fronts, 2 side surrounds and 4 in ceiling speakers hooked up to unbalanced height inputs. My question is, as I have been unable to find a definitive answer is with the av7702mkii am I able to run it 7.1.4 with 2 of the 7 channels being front wide channels through the unbalanced inputs? I appreciate the help.
Yup. See the image on p. 66 of your Owner's manual.
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post #9982 of 12351 Old 09-26-2017, 12:16 PM
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Post 256 GB USB Dongle Detection. Marantz.

Hello gentlemen.
I do have a Marantz 7702mkII and now I just completed the sharing procedure in my PC (Dell e7440, core i5, 8GB RAM). Now I may pull all my media from that computer and play through this 7702 all playable pictures/videos and music.

Some days back, I just plugged into the front USB Aux of this 7702, an external SSD, Samsung 256 GB but the screens says: "No Connection". The next USB Dongle smaller I do have is a 16 GB and this works fine with all playable media.

So, my doubt is, how many millions of bytes is the biggest amount this 7702mkII may support connected to the front USB?.
I already did testing with exFAT and NTFS formats in the SSD with no success (256 GB).

My final objective is not tu use a PC there. Optimal will be to connect directly a)my 256 GB SSD, or b)a simple USB Dongle. 256 GB of course.
Another solution to play my 200 GB of music, is to aquire a NAS (My Cloud, WD, Amazon) and configure it to the network. I am not sure what to do.

Please, your opinions/advices will be very grateful gentlemen.

Batirri.

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post #9983 of 12351 Old 09-26-2017, 12:39 PM
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The manual says it should handle USB sizes of 2 GB using FAT16 and 2 TB using FAT32 but has limitations on number of folders (500), nesting of folders (8 deep), and number of files (5000). However, an SSD is not handled the same as a USB stick, so it may not be able to play from a USB SSD (or HDD). I have the same issue with a couple of my components; they will pull files from a USB stick, but not a USB drive (SSD or SSD, SATA or SAS). There is a note in the manual about using an HDD's wall wart for power instead of depending upon the 7702's USB port...

Sorry, not much help... I use a NAS so everything in the house can reach it, plus it is a RAID unit so offers some protection from disc (or memory chip) failure.
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post #9984 of 12351 Old 09-26-2017, 02:13 PM
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Can’t wait for the Dolby Vision update for my 6010. I hope next year there will be more uhd players supporting this besides the Oppo.
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post #9985 of 12351 Old 09-27-2017, 08:04 AM
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Quote:
Originally Posted by DonH50 View Post
The manual says it should handle USB sizes of 2 GB using FAT16 and 2 TB using FAT32 but has limitations on number of folders (500), nesting of folders (8 deep), and number of files (5000). However, an SSD is not handled the same as a USB stick, so it may not be able to play from a USB SSD (or HDD). I have the same issue with a couple of my components; they will pull files from a USB stick, but not a USB drive (SSD or SSD, SATA or SAS). There is a note in the manual about using an HDD's wall wart for power instead of depending upon the 7702's USB port...

Sorry, not much help... I use a NAS so everything in the house can reach it, plus it is a RAID unit so offers some protection from disc (or memory chip) failure.






Wrong! too much help!
ok, right now I am formatting my SSD to FAT32 to make the experiment. my folders won't go up of 500, not too deep as 8 levels and, well, I will try to kick some files in order not to go up of 5k.
You know, I am really scared about connecting the other part of USB just to give power to the SSD, I think I will not do that experiment (). and here comes the real help: what is the NAS do you use?. May you pull from your preamp/receiver all your network media?. in other words, does your NAS has a Media Server?


Thank you very much DonH50!

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post #9986 of 12351 Old 09-27-2017, 08:24 AM
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The problem is that not all IR extenders will work with the unit. Better question to ask is what IR extenders others are using that actually work.
Hello expertise people,
What solution would you recommend me to get, in order to have IR coverage besides my preamp?.
Sometimes I need to be in one couch which is not infront of the audio gear in home, so I have to stand up, walk 4 steps and take the control vol+ or -.
Is there any Marantz brand IR repeater for Model 7702mkII?, if not, based on your experience and acknowledgement, could you please, recommend me an IR Repeater?
I am thinking on hiding this at the top of the roof of livingroom, so sitting people level will not disrupt signaling, just pointing up and push buttons.
Thank you for your help/advices.

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post #9987 of 12351 Old 09-27-2017, 10:27 AM
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Thanks kikkenit2. For the expense needed to do what I thought was simply purchasing a cable with an IR receiver on the end of it, I'll just lean forward more with my remote. I didn't realize it would cost hundreds of dollars to "remote" the IR sensor. Based on what I read in the Marantz manual, and what a Marantz service person told me over the phone, the Niles accessory should have worked.
The IR Flasher input on the Marantz is designed to be connected to the flasher (emitter) output of an IR connecting block with a 1/8" mono cable. This is also the kind of cable you need for the trigger input. A connecting block kit includes an IR receiver, connecting block, power supply and several emitters.
This one works:
https://www.amazon.com/TNP-Repeater-...ater+kit&psc=1

These are the kind of cable you will need:
https://www.amazon.com/Powers-3-5mm-...dio+cable+mono
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post #9988 of 12351 Old 09-27-2017, 12:34 PM
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Originally Posted by batirri View Post
Wrong! too much help!
ok, right now I am formatting my SSD to FAT32 to make the experiment. my folders won't go up of 500, not too deep as 8 levels and, well, I will try to kick some files in order not to go up of 5k.
You know, I am really scared about connecting the other part of USB just to give power to the SSD, I think I will not do that experiment (). and here comes the real help: what is the NAS do you use?. May you pull from your preamp/receiver all your network media?. in other words, does your NAS has a Media Server?


Thank you very much DonH50!
I do not own a 7702 so can provide only very limited help. Hopefully other folk will chime in.

I do not understand the question about connecting power? If the external drive came with a power supply, use it, that is what Marantz is saying. Hopefully it is compatible with the Marantz's USB port if not. USB 3 ports provide much more power then USB 2 (or 1) ports but the drive should indicate compatibility (in its documents and there is usually a sticker on the drive). I have some small portable USB drives that do not require external power, and a number of larger "desktop" drives that do.

I use a four-drive Synology NAS but there are many others that are fine as well from NetGear, WD MyCloud drives, etc. Most all of them will act as a DLNA server (you may have to load a particular SW application for that to work). I set up my system before I had a pre-pro that handles streaming directly so have a SONOS:Connect for that. Expensive but very easy to use and I'm too lazy to change now. I do not have any video content, but ripped all my CDs to FLAC files stored on the NAS and they play fine.

HTH,
Don

"After silence, that which best expresses the inexpressible, is music" - Aldous Huxley
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post #9989 of 12351 Old 09-27-2017, 08:37 PM
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Quote:
Originally Posted by jdsmoothie View Post
Yup. See the image on p. 66 of your Owner's manual.
Quote:
Originally Posted by jjv238 View Post
Could someone please help me out. Due to the configuration of my theater room I am unable to use rear surrounds, my current system configuration is 3 fronts, 2 side surrounds and 4 in ceiling speakers hooked up to unbalanced height inputs. My question is, as I have been unable to find a definitive answer is with the av7702mkii am I able to run it 7.1.4 with 2 of the 7 channels being front wide channels through the unbalanced inputs? I appreciate the help.

At the very beginning of the set-up.
It will ask you for each speakers connections XLR or RCA, just start over again.
This way, you should be able to set all to XLR except for the two ceiling one using RCA connections.


On my system, four of them was using the RCA for the ceiling duty, and had a bad buzzing noise.
I remedy that by using all output connections from the Av7702mkII, and use some cheater cables;
https://www.amazon.ca/Pyle-Pro-PPRCX.../dp/B000V1RLI2
Work perfect for me, and remove all the buzz.
The silence was music to my hears


Just for info.


Ray

Last edited by darthray; 09-27-2017 at 08:45 PM.
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post #9990 of 12351 Old 09-28-2017, 11:09 AM
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SR7010 not working

Last night, a message showed up on the TV that my SR7010 is connected to telling me that there was an error with the USB port while trying to perform either an update or an upgrade, I forgot. So I thought Marantz might have issued a firmware update. So, I went into the settings manually and had it check for an update online. The screen showed that it was checking, it was taking forever, so I finally just went to sleep.

This morning, I can't get my SR7010 working. When I turn it on, it shows Marantz on the screen but everything is green, like there's a problem with the HDMI cable or something. That's as far as it gets. When I login to the receiver with its IP address, it goes straight to this screen. Anyone have any ideas how to fix this? Can I download the last firmware and try loading it again?
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