Originally Posted by Bill Cross
First, thanks for all of your work and everyone's posts about this matter. This is huge issue, and you have done an extremely thorough and lengthy job organizing and supporting this problem and the people affected.
Second, I own a vsx-53 and have had the UE22 blinking error since about November. It has progressed from temporary blinking, to continuous blinking, to now, it seems to take several minutes of 'warm-up' for the unit to function. As you mentioned in this post, parts are likely becoming scarce. Do I have to wait until it completely fails before engaging with Onkyo? From everything I've read, it's pretty much a sure thing that it will fail, and if so, I would prefer to initiate the process sooner than later. Thanks again.
From the many affected members that have posted here, Onkyo does not like to proceed on a UE-22 Error claim unless there is no sound or it displays UE-22 Error consistently. One affected member here had to insist that the Onkyo service centre try to reproduce the Error by leaving it plugged in and turned on to reproduce UE-22. Eventually it did but it took 3 weeks and then his claim was approved. That's risky.
What I'm trying to encourage affected members here to do is take pictures and videos of the UE-22 Error flashing at any of its stages of dying as proof if the Onkyo service centre says that they cannot reproduce UE-22 Error.
Also, as strange as it sounds I recommend that if an affected receiver started flashing UE-22 Error do not turn it off. Leave it on 24/7 till UE-22 Error is permanent. Let it go through its dying cycles. Also, do not put in storage for any amount of time after displaying UE22 Error because it is very difficult when taken out of storage to reproduce the error. Very difficult. And when you send in an affected receiver in that state Onkyo cannot proceed on that claim.
So remember, please take many pictures of the UE-22 Error display reading even if it's in its early stages of dying and start your online claim with Onkyo as stated in post#1 as soon as possible. Don't delay.
And to answer your question Bill...yes start the repair submission request now but have your pictures and videos saved as proof and all through this process leave your Pioneer unit powered on 24/7. You don't need any volume or anything just leave it on to push it to its final cycles of dying.
All the best.