Originally Posted by Mrjmc99
Did you ever get a resolution to your issue? I have an x4200w with what seems to be a similar issue, Center channel is distorted when using Audyssey calibration and dynamic volume, most noticeable on voices or dialog. Issue goes completely away with Audyssey disabled, issue almost completely goes away when decoding Dolby content with dts neural x. I have to use dynamic volume a lot due to night listing and having a kid.
Really strange to say the least, I've sent it away twice, they have replaced the processor boards both times and still have the issue, I'm trying to get a replacement now, not sure if it will be a 4200 or 4300, but if you are having a similar issue I might just have the worst luck if I get a 4300 with the same issue.
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I got a very rapid response from Crutchfield. (I'm impressed and I appreciate the speed of response.) This is the response:
I'm sorry that you're having problems with the Denon receiver. It sounds like most of the problems you're having can be traced back to the Audyssey setup process. At this point, I'd recommend resetting the receiver, and NOT running the Audyssey setup and trying it for awhile to get an idea of what the "default" sound is like. Then if you'd like, you can re-run the Audyssey and turn off the features that are causing you problems: primarily Dynamic Volume. To reset the receiver, turn it off and press and hold the Tuner Preset Ch - and + buttons on the front panel (NOT the remote), then press and release the power button (again, on the front panel not the remote), continue holding those two buttons until the display says "Initialized".
In regards to the rear speakers, when listening to 5.1 content the rear speakers will only play when there is something that is supposed to play out of them. If you want them to play more consistently and at a higher level, try the multi-channel stereo sound field. That will cause them to play the same as the front speakers. Personally, I prefer multi-channel stereo when watching anything on TV other than perhaps a movie or show on a premium channel that is actually broadcast in Dolby Digital.
I tried all the Crutchfield suggestion. My issues have been partially resolved. The biggest single improvement was produced by the system reset. It changed my status from "unlistenable" to "adequate." (Sorry for the technical talk.) The sound is better with Audyssey calibration than without it. Surround speakers are still distorted.
I have a new symptom. Frequently, but unpredictably, the system volume will drop dramatically. Then, without any intervention by me, over a period of 10-20 seconds, volume will climb back to the previous listening level.
This is not the kind of performance I expect from a brand new unit. Wife is getting on my case to send it back. She may be right.
Please post if you have any luck with your unit.