I just bought a load of gear recently, including the Denon AVR-S920W. I am running 7.1, and I spent a few hours with tech support to resolve some issues. However, one thing that I was not able to fix was something the tech support told me was simply a limitation of my receiver. I can accept that if its the case, but I wanted to check with you folks here who know these devices very well.
The problem is have not been able to get the various Denon menus (I think they are called GUI?) to overlay on my picture while using my XBox One S and PS4 Pro. But I was FINALLY able to get my cable box working with audio through my receiver, thanks to tech support. Anyway, I also cannot get the receiver volume to overlay on the screen while using my Xbox One S or PS4 Pro. But, again, that works fine with the cable box.
After troubleshooting for a while, the only thing that worked to get the menus and volume to overlay on the TV's picture, while using my XBone and PS4 was to disable 4K.
After checking with a supervisor and researching further, the tech support gentleman informed me that there is a problem with this receiver's ability to have these overlays while in 4K because of some sort of bandwidth limitations. The way he phrased it made it sound like this might be something addressed in a future Firmware Update, but he could obviously not give me any details.
So the only thing I guess I am really asking you folks is, is this true? If so, I can live with it, but it would be nice to at least have volume visible, even if the menus on the Denon completely disable the video while navigating them. Though the audio stays on. Oh, and also, I forgot to mention that there is a very prominent delay/lag when I press any menu button on the Denon remote while watching any content or playing a game on either the XBone S or PS4 Pro.