Originally Posted by bodosom
I don't think your problem is related to 4K unless you have a 4K display. Since you tried shorter cables I don't think the problem is your cabling (although you shouldn't be trying to use a passive 50' cable for any HDMI connection).
So we're left with a hardware failure in a new AVR (which can happen) or a configuration error. I'd check the configuration first. Step one is: with no input connected (not inputs are off, not connected) and short (2-5m) cable between the AVR and the TV do you see the word DENON on your display. If not change the HDMI output port. Again for this step there should only be one cable connected to your Denon, the one to the TV.
It would also help to have the Denon app if the AVR is connected to your network and it can get an address.
: I concur. Using a short (6') top quality HDMI cable to test/and setup the AVR should have produced a picture on a 1080P TV. I cannot imagine that everyone who bought one of these had to go through so much trouble to set it up.
When I was unsuccessfully trying to set up the AVR, I did try removing all inputs to the AVR with just the HDMI output - first from Z1 and then Z2. There was no display at all ("No Signal" on TV / "HDMI D = None" on AVR). Additionally I tried multiple HDMI cables all of which worked when connected directly to the source and TV. Furthermore, I ran the Audessey setup via front panel and could see the receiver only finding FR/C/FL speakers and skipping the RR/RL/SW. However it was very difficult to figure out why without the onscreen (TV) display so I didn't press forward.
As suggested, I will try to connect the App, however at this time I strongly suspect AVR problems.
Originally Posted by blairy
Have you tried resetting the AVR; instructions in the first few posts of this thread.
:I did. I reset the AVR even before asking for help here and then again a couple of times afterwards. Didn't help at all - No signal whatsoever on the TV or the Dell monitor. Not even the DENON splash screen...
Originally Posted by Madmax67
No problem buddy. Sorry you're having to deal with this and it is odd that you're not running anything 4K and your run is short like that and you're still having this problem. Makes me think something else is up but hopefully Monoprice gets those cables to you fairly quickly. You can definitely get a bad receiver out of the box but it's very low odds. Many times returns are checked for issues and passed on with no problem found so that's where this troubleshooting comes in before returning a working unit not working for some other external reason. I hope it's the cable but if not I'm sure your seller will make things right.
: Thank you! I considered myself as reasonably advanced with AV stuff but this glitch has me completely stumped. I have a feeling in the end it will turn out to be a bad AVR and nothing else. I routinely setup/configure/troubleshoot advanced firewall and IDPS devices following a logical step-by-step approach and I followed the same process here multiple times to no avail...
I haven't yet ordered the monoprice premium HDMI because they don't have the length I need. But I don't see why I should need a premium 6' cable just to connect to a non 4K display - surely AVR Video signal cannot be so weak that it doesn't display over 6' good/properly working HDMI cable(s). Not only will it add additional 4-5 days delay in reporting a bad AVR but also wasted money on something I dont need. I already have good quality (not specifically premium certified) HDMI cables in 25' & 35' that I wanted to test with the AVR before outlaying additional money on yet another HDMI cable...... Is there any specific setting that enables/disables HDMI output on the AVR?
Guys - thank you all for stepping in to help. I appreciate it very much. If you have any additional suggestions then feel free to advise.