The "OFFICIAL" 2016 Denon "S-Series" / "X-Series" AVR Owner's Thread + FAQ - Page 457 - AVS Forum | Home Theater Discussions And Reviews
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post #13681 of 17361 Old 02-20-2018, 11:45 AM
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Originally Posted by Acaps View Post
I checked everything on the reciever - all speakers set to small, crossover at 80hz,
Even when
When I do the test tones the sub is still weak
Should I try the factory reset?
ive done that, made no difference. im 99% sure its because of the most recent update

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post #13682 of 17361 Old 02-20-2018, 12:43 PM
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Quote:
Originally Posted by Jez Baker View Post
ive done that, made no difference. im 99% sure its because of the most recent update
I'm starting to believe the word "update" should retroactively be changed to "outdate". Between the DENON FW Update and my Vizio P65 FW disaster... I'm rapidly becoming more and more leery of FW updates and bugs.

I love electronics and technology and I think it is way better than 20 years ago, but you must have patience and at least basic troubleshooting knowledge to keep everything up and running properly.

Cheers,
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post #13683 of 17361 Old 02-20-2018, 09:12 PM
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Quote:
Originally Posted by Acaps View Post
I checked everything on the reciever - all speakers set to small, crossover at 80hz,
Even when
When I do the test tones the sub is still weak
Should I try the factory reset?
The test tone played through the Subwoofer always sounds weak compared to the other test tones based on how we perceive loudness with low frequencies. It still calibrates them to the same levels. What was your subwoofers level offset set to post Audyssey? It's under setup-> speakers-> manual setup-> levels on the remote.

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post #13684 of 17361 Old 02-20-2018, 11:40 PM
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Originally Posted by Madmax67 View Post
The test tone played through the Subwoofer always sounds weak compared to the other test tones based on how we perceive loudness with low frequencies. It still calibrates them to the same levels. What was your subwoofers level offset set to post Audyssey? It's under setup-> speakers-> manual setup-> levels on the remote.
Audssey had the sub level at -6 post calibration- I uped it by 6 to 0, not much difference. I am honestly at a loss for what the issue is.
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post #13685 of 17361 Old 02-20-2018, 11:47 PM
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Originally Posted by Acaps View Post
Audssey had the sub level at -6 post calibration- I uped it by 6 to 0, not much difference. I am honestly at a loss for what the issue is.
Hmm... and you don't exactly have a typical ID subwoofer as well. Typical meaning "not badass!" Strange thing is if I remember right is you said it's fine with your music but not for your movies. You've got the subs low pass filter set to it's highest setting and phase at 0°? Just checking off all the boxes. Most people say their movies bass sounds fine and it's their music that's weak but yours is the opposite.

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post #13686 of 17361 Old 02-21-2018, 12:29 AM
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Forgot to mention that when I play music it sounds much stronger - no idea what I am missing here. The JTR should be shaking the pictures off the wall for movies.
If it sounds fine during music, but not movies, that makes me think you have a setting wrong somewhere with your movies. What audio format are the movies being played in?

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post #13687 of 17361 Old 02-21-2018, 10:19 AM
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Thanks for all the suggestions- I will have some more time after work tonight to tinker with it and double/triple check all the settings. My gut is telling me there?s something wrong with my receiver. I may just bite the bullet and go down to Best Buy this weekend and buy a new receiver and see if that is in fact the issue. That?d be a PITA as I?d have no intentions of keeping the new receiver, I?d just be returning it the next day. Really hope I find the fix prior to this weekend as I don?t want to go through the hassle of buying, unboxing, hooking up, in hooking up, reboxing and finally returning

I thought I read that someone with a 4300 did a full reset of their unit and it solved the issue?
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post #13688 of 17361 Old 02-21-2018, 10:53 AM
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What Source are you using for Movies than sound "weak"?
What are you using for Music?

Why waste $ on more cheap stuff, it's like challenging a dragon with a pocket knife.
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post #13689 of 17361 Old 02-21-2018, 01:18 PM
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I was busy for 5 hours setting up my system, arranging speakers just in a 5.0 config (returned the pioneer sub) will do the. 4 ceiling speakers tonight; building speakers wires using media bridge banana plugs, which btw is fun. First time using banana plugs, so much better than black goey tape lol. My first and last AR was the Kenwood VT915 in 2001, died in 2011 at least. Actually I just upgraded from the Sony HT-RT5 wireless 5.1 which sounds fantastic, now for the bedroom.

Anyways I'm the proud owner of a SVS PB-2000, and SVS SoundPath Subwoofer Isolation System, when I receive it. So thanks to who told me to get a better sub than the Pioneer sw10, I have done much research.Click image for larger version

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post #13690 of 17361 Old 02-21-2018, 02:13 PM
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Quote:
Originally Posted by Acaps View Post
Thanks for all the suggestions- I will have some more time after work tonight to tinker with it and double/triple check all the settings. My gut is telling me there?s something wrong with my receiver. I may just bite the bullet and go down to Best Buy this weekend and buy a new receiver and see if that is in fact the issue. That?d be a PITA as I?d have no intentions of keeping the new receiver, I?d just be returning it the next day. Really hope I find the fix prior to this weekend as I don?t want to go through the hassle of buying, unboxing, hooking up, in hooking up, reboxing and finally returning

I thought I read that someone with a 4300 did a full reset of their unit and it solved the issue?
im planning to buy a denon X4400H on payday to see if the AVR truly is the problem. i even reverted back to older firmware and still same problem.

LG OLED C8 77". Oppo 203, Panasonic UB9000, Marantz 8802A, Arcam A49, Arcam P429 x 2, Monitor Audio gold 300 fronts. C350 centre speaker. Apex 10 rears. 4 X SVS elevation primes for atmos, DUAL SVS SB16-Ultra Subwoofer. Xbox one X 3TB, PS4 PRO 1TB

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post #13691 of 17361 Old 02-21-2018, 02:38 PM
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Red face

Does anyone know any of the following?

1. What DAC the Denon X3300W uses.
2. If there is a separate DAC for each channel.
3. Whether the Marantz line gets better DAC's when comparing units of the same price.
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post #13692 of 17361 Old 02-21-2018, 08:22 PM
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Quote:
Originally Posted by kestrel452 View Post
Does anyone know any of the following?

1. What DAC the Denon X3300W uses.
2. If there is a separate DAC for each channel.
3. Whether the Marantz line gets better DAC's when comparing units of the same price.
I believe the Asahi Kasei 4458VN, which is an 8 channel DAC.
A higher-end 11.1 model might use a pair of 6-channel AK4456 DACs.

The Marantz models generally use the same DAC and the same level of Audyssey & DSPs as their Denon equivalents. However, Marantz models will have discrete components used for the HDAM preamp section, as compared to multichannel op-amps widely used elsewhere in Denon, Yamaha, etc as well as additional filter caps.

I've been entirely happy with an SR6010 as far as the audio side is concerned, so if you're wondering whether it is worth considering one (or the newer SR6011 / 6012 models, since those let you run the new MultiEQ mobile app), by all means, give 'em a listen.
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post #13693 of 17361 Old 02-21-2018, 08:36 PM
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I think 4458, and I think most of the other stuff is hogwash to the causal listener..."Golden Ear ya know..."🤣
Buy $100 a foot speaker cable, $1000 2m Rca cables...

Why waste $ on more cheap stuff, it's like challenging a dragon with a pocket knife.

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post #13694 of 17361 Old 02-21-2018, 08:50 PM
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Quote:
Originally Posted by Jez Baker View Post
im planning to buy a denon X4400H on payday to see if the AVR truly is the problem. i even reverted back to older firmware and still same problem.
So I just swapped out my 4300H for my “old” receiver- Marantz Sr7008. I can unquestionably that the 7008 outperforms the 4300 sonically by a notable margin (to my ears). Much more detail, more dynamic and much more bass. The JTR 1400 sounded like I knew it should. I was considering a couple weeks back switching from the Denon to Marantz, and this has definitely made it a no brained for me. Unfortunately the 7008 doesn’t have the current feature set I am looking for, especially with my Xbox onex,so keeping the 7008 in play for too long is not an option.

I may take a look at the Marantz 7011 or 7012. I’d be curious to hear some feedback from others in this thread regarding my take on this. I stopped at Magnolia on the way home, the sales manager said the Marantz 7 Series plus and the Denon 6 Series plus are superior in build and circuitry and perform better sonically to the lower models (ie denon 4300 /4400). He the tried to steer me to Arcam or Rotel at 3K plus, which is definitely not in the budget.

I got a nice deal on the 4300 and it has all the features I wanted, I am just looking for a more dynamic, fuller sound.

Interested to hear JD’s thought on this. I know most believe the 4300 and 7011 to be sister models and comparable in performance ?

Would say the 7011 or 7012 be comparable sonically to the 7008?

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I have an Epson 3D/4K projector connected to a Samsung 3D/4K player (region free). The PJ has 2 HDMI ports, I use the HDCP 2.0 port with HDMI 2.0 High Speed Cable into the Audio/Video HDMI port of the Samsung ( it has 2 HDMI ports...AUDIO and AUDIO/VIDEO.) I am using the Denon AVR x4300H for AUDIO only.


I use the other Samsung HDMI port using HDMI 2.0 cable to connect to Denon's Blu-ray HDMI port.


Question: How do I show the SETUP MENU on my PJ screen? I was told that I have to run another HDMI cable from the other unused HDMI post on the PJ and run that to the MONITOR 1 APC HDMI port on the Denon in order to show the SETUP MENU on my screen. Couldn't I just unplug the HDMI 2.0 port on the PJ and reconnect it to the other HDMI port, unplug the HDMI cable from the Denon Blu-ray HDMI port coming from the Samsung and then connect that HDMI cable from the PJ to the Denon MONITOR 1 APC HDMI port?


Clear as mud, huh?

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post #13696 of 17361 Old 02-21-2018, 09:20 PM
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Yadda yadda yadda...wow...
Ok, good luck!

Why waste $ on more cheap stuff, it's like challenging a dragon with a pocket knife.
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post #13697 of 17361 Old 02-21-2018, 10:37 PM
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Quote:
Originally Posted by Jez Baker View Post
ive done that, made no difference. im 99% sure its because of the most recent update
Check my post. I've spoken to Denon and gv the numbers to a tier 2 tech support.
In short, you should always have a config backup before performing a factory reset.
See if what I've tried helped and if not give them a call...
When I called, I was the first person they heard from of any issues with FW and mine had to do with the center channel falling off and really low.
I've seen others posting on your same issues with the sub.
Good luck and keep everyone posted...

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post #13698 of 17361 Old 02-21-2018, 10:50 PM
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Quote:
Originally Posted by Acaps View Post
So I just swapped out my 4300H for my “old” receiver- Marantz Sr7008. I can unquestionably that the 7008 outperforms the 4300 sonically by a notable margin (to my ears). Much more detail, more dynamic and much more bass. The JTR 1400 sounded like I knew it should. I was considering a couple weeks back switching from the Denon to Marantz, and this has definitely made it a no brained for me. Unfortunately the 7008 doesn’t have the current feature set I am looking for, especially with my Xbox onex,so keeping the 7008 in play for too long is not an option.

I may take a look at the Marantz 7011 or 7012. I’d be curious to hear some feedback from others in this thread regarding my take on this. I stopped at Magnolia on the way home, the sales manager said the Marantz 7 Series plus and the Denon 6 Series plus are superior in build and circuitry and perform better sonically to the lower models (ie denon 4300 /4400). He the tried to steer me to Arcam or Rotel at 3K plus, which is definitely not in the budget.

I got a nice deal on the 4300 and it has all the features I wanted, I am just looking for a more dynamic, fuller sound.

Interested to hear JD’s thought on this. I know most believe the 4300 and 7011 to be sister models and comparable in performance ?

Would say the 7011 or 7012 be comparable sonically to the 7008?
what about the bass with your sub? before the update a few days back my X4300 sounded amazing, i was very happy with it

LG OLED C8 77". Oppo 203, Panasonic UB9000, Marantz 8802A, Arcam A49, Arcam P429 x 2, Monitor Audio gold 300 fronts. C350 centre speaker. Apex 10 rears. 4 X SVS elevation primes for atmos, DUAL SVS SB16-Ultra Subwoofer. Xbox one X 3TB, PS4 PRO 1TB

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post #13699 of 17361 Old 02-22-2018, 12:07 AM
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Updated X6300H firmware

Yesterday updated my X6300H with the latest firmware and so good, so far...

No sound/picture differences with the previous version (as expected), I currently have a 5.0 setup so no issues regarding the subwoofer level (pretty obvious).

Anyway, anyone knows what improvements brings this version?
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post #13700 of 17361 Old 02-22-2018, 01:11 AM
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Originally Posted by WildBoar View Post
I currently have a 5.0 setup so no issues regarding the subwoofer level (pretty obvious).
A 5.0 system means there is no subwoofer, so I'm not surprised you would have no subwoofer issues in a 5.0 setup

FWIW, I haven't had any issues with my 6300 either.

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post #13701 of 17361 Old 02-22-2018, 01:52 AM
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Originally Posted by jconjason View Post
A 5.0 system means there is no subwoofer, so I'm not surprised you would have no subwoofer issues in a 5.0 setup

FWIW, I haven't had any issues with my 6300 either.
That's why I said "pretty obvious"
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post #13702 of 17361 Old 02-22-2018, 03:22 AM - Thread Starter
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Quote:
Originally Posted by brawlman View Post
Check my post. I've spoken to Denon and gv the numbers to a tier 2 tech support.
In short, you should always have a config backup before performing a factory reset.
See if what I've tried helped and if not give them a call...
When I called, I was the first person they heard from of any issues with FW and mine had to do with the center channel falling off and really low.
I've seen others posting on your same issues with the sub.
Good luck and keep everyone posted...

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Just an FYI ... regardless of how many have called ... a call is generally always the "first person who has called."
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post #13703 of 17361 Old 02-22-2018, 03:25 AM - Thread Starter
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Quote:
Originally Posted by inspector View Post
I have an Epson 3D/4K projector connected to a Samsung 3D/4K player (region free). The PJ has 2 HDMI ports, I use the HDCP 2.0 port with HDMI 2.0 High Speed Cable into the Audio/Video HDMI port of the Samsung ( it has 2 HDMI ports...AUDIO and AUDIO/VIDEO.) I am using the Denon AVR x4300H for AUDIO only.


I use the other Samsung HDMI port using HDMI 2.0 cable to connect to Denon's Blu-ray HDMI port.


Question: How do I show the SETUP MENU on my PJ screen? I was told that I have to run another HDMI cable from the other unused HDMI post on the PJ and run that to the MONITOR 1 APC HDMI port on the Denon in order to show the SETUP MENU on my screen. Couldn't I just unplug the HDMI 2.0 port on the PJ and reconnect it to the other HDMI port, unplug the HDMI cable from the Denon Blu-ray HDMI port coming from the Samsung and then connect that HDMI cable from the PJ to the Denon MONITOR 1 APC HDMI port?


Clear as mud, huh?
The source video must pass through the AVR before going on to the PJ.
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post #13704 of 17361 Old 02-22-2018, 03:29 AM - Thread Starter
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Quote:
Originally Posted by Acaps View Post
So I just swapped out my 4300H for my “old” receiver- Marantz Sr7008. I can unquestionably that the 7008 outperforms the 4300 sonically by a notable margin (to my ears). Much more detail, more dynamic and much more bass. The JTR 1400 sounded like I knew it should. I was considering a couple weeks back switching from the Denon to Marantz, and this has definitely made it a no brained for me. Unfortunately the 7008 doesn’t have the current feature set I am looking for, especially with my Xbox onex,so keeping the 7008 in play for too long is not an option.

I may take a look at the Marantz 7011 or 7012. I’d be curious to hear some feedback from others in this thread regarding my take on this. I stopped at Magnolia on the way home, the sales manager said the Marantz 7 Series plus and the Denon 6 Series plus are superior in build and circuitry and perform better sonically to the lower models (ie denon 4300 /4400). He the tried to steer me to Arcam or Rotel at 3K plus, which is definitely not in the budget.

I got a nice deal on the 4300 and it has all the features I wanted, I am just looking for a more dynamic, fuller sound.

Interested to hear JD’s thought on this. I know most believe the 4300 and 7011 to be sister models and comparable in performance ?

Would say the 7011 or 7012 be comparable sonically to the 7008?
Although the X4300H and SR7011 are sister models, they have different sound signatures due to the Marantz SR models using HDAM pre-amps which will generally provide more detail which is why they are preferred for serious music listening. The SR7011/SR7012 use upgraded HDAM pre-amps so should outperform the SR7008.
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post #13705 of 17361 Old 02-22-2018, 03:34 AM - Thread Starter
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Quote:
Originally Posted by kestrel452 View Post
Does anyone know any of the following?

1. What DAC the Denon X3300W uses.
2. If there is a separate DAC for each channel.
3. Whether the Marantz line gets better DAC's when comparing units of the same price.
1. The X3300W and lower models use the TI Burr Brown PCM1690/24bit while the X4300H and higher use the AK4458/32bit. All 2017 models (except the S530BT) use the AK4458/32bit.
2. No.
3. No, however, note they aren't the same price as the Marantz models generally cost more due to having pre-outs on all models and using better quality HDAM pre-amps on the SR series.
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post #13706 of 17361 Old 02-22-2018, 07:23 AM
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Having an issue with my denon x1300w that I'm using for my 2 channel amp. Recently it has started tuning the volume down by itself. The unit doesn't turn off or anything and it's not from me playing it too loud. I'll just be playing a podcast or something and all of a sudden the volume with go down till its on the lowest setting. I gotta grab the remote and turn it back up. Anyone have an idea of what could cause this?

Vizio P65-C1
Denon AVR-X6300H
HTD Level 3 Left/Center/Right, Micca COVO-S for Surrounds
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post #13707 of 17361 Old 02-22-2018, 08:21 AM
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Originally Posted by jdsmoothie View Post
1. The X3300W and lower models use the TI Burr Brown PCM1690/24bit while the X4300H and higher use the AK4458/32bit. All 2017 models (except the S530BT) use the AK4458/32bit.
2. No.
3. No, however, note they aren't the same price as the Marantz models generally cost more due to having pre-outs on all models and using better quality HDAM pre-amps on the SR series.
Thank you

The reason I ask is a fellow audiophile community member tried to tell me the DAC's used in Marantz were somehow superior than Denon's, and that an equivalently priced Marantz would provide more detailed/cleaner sound. Would that perhaps be the case though if using the pre-outs (which I currently do not)? I'm not really sure how much the different pre-amps would impact sound quality.
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post #13708 of 17361 Old 02-22-2018, 08:25 AM
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Originally Posted by jdsmoothie View Post
Just an FYI ... regardless of how many have called ... a call is generally always the "first person who has called."
This has been the standard for most companies' 'tech support' for quite a few years now.

I have actually called back a company a few days later to see if any progress has been made, and have been told this is the first anyone there has heard of it.
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post #13709 of 17361 Old 02-22-2018, 09:45 AM
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Originally Posted by jdsmoothie View Post
Just an FYI ... regardless of how many have called ... a call is generally always the "first person who has called."
Not calling out Denon since it sounds like an industry practice, but what does that accomplish? You never want to advertise inadequacies, but when people/customers are calling in to find answers to a "known" problem, why lie about it?
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post #13710 of 17361 Old 02-22-2018, 10:12 AM - Thread Starter
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Originally Posted by kestrel452 View Post
Thank you

The reason I ask is a fellow audiophile community member tried to tell me the DAC's used in Marantz were somehow superior than Denon's, and that an equivalently priced Marantz would provide more detailed/cleaner sound. Would that perhaps be the case though if using the pre-outs (which I currently do not)? I'm not really sure how much the different pre-amps would impact sound quality.
Not the DACs, no as they are the same, rather due to the HDAM pre-amps, and then only on the SR series.
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6300h , 6400h , 6500h , arc , atmos , avr , avr-3300 , AVR-x2300W , avr-x3300w , connection , Denon , denon 3300 , denon avr x2300w , denon avr-x1300w , dlna , hdmi , issue , JS8500 , media player input , multi-zone , network , nexus player , OLED65E6P , pass-through , preamp , receiver problem , slingbox m1 , smart tv arc , spdif , speaker setup , video/audio , x4300h , x6300h , xbr-65x900e , zone 2 , zone 3

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