Subject: RE: RE: Sony Support E-mail | Sony Support Email 16038555 [case:16038555]
Date: 24 August 2017 at 15:50:10 EEST
Dear Mr I
Thank you for contacting Sony support.
In reference to your query regarding the soundfield that reverts to "Multi Ch Stereo", kindly note that we have taken your suggestion into consideration and passed it to the relevant department for future consideration and development.
Should you have any further questions, please feel free to reply to this e-mail.
Thank you for your enquiry.
SONY SUPPORT TEAM
Sony Belgium, bijkantoor van Sony Europe Limited.
Da Vincilaan 7-D1 - B-1935 Zaventem - Belgium
Sent: 22/08/2017 07:39:47
Subject: Sony Support Email 16038555
After turning on the receiver, the selected soundfield always reverts to "Multi Ch Stereo".
Whatever I select during operation. either via:
- Setup menu
- "Sound Effects" on home menu
- "2CH/MULTI" button on remote
- "Control Sound System" on Bravia TV Sync Menu
Irrespective of what sound field has been selected when turning receiver off, it always reverts to "Multi Ch Stereo" when I turn it back on.
How can I make it to remember that my preferred default soundfield should be A.F.D. so that I do not have to always manually adjust this?