Originally Posted by mrtickleuk
Why, because otherwise, unless Denon upgrade firmwares for their entire range, whenever someone connects ANY (we think) of their products to a new 2018 TV which gives the longer EDID with HDMI2.1 stuff in it, they won't work.
Doesn't change the fact that Denon made no such guarantees for 2.1 spec support beyond the 2017 models and everyone here knew it. Sounds like the feature itself should get dropped if it's that buggy but as far as I'm aware Samsung is the only TV manufacture implementing this particular joke of a feature. Guess the QLED hype needed some help.
I have a 2015 AVR-X4200W. But if I replaced my 2016 TV with a 2018 TV and found it didn't work and that Denon knew why but did nothing, I'd be very annoyed!
Don't take this the wrong way bud but you seem like the type that pretty much stays in a permanent state of annoyance so don't color me shocked on that last part, lol.
I never said they shouldn't look at firmware fixes beyond 2017 models if the scenario your describing comes to pass but it was HDMI.org that said all of this would be backwards compatible but turns out some of it's not. This is also the first I've heard of anyone having this issue and they(Denon) already have a fix for it.
Bottom line is you're not going to keep getting these self inflicted sink device firmware fixes for these niche 2.1 features being implemented out of spec on 3 year old receivers. Do I hope we all get it? absolutely, but now's probably the time too start being more aware of what your next new TV contains 2.1 wise. Still to me another reason I would never buy a second Samsung TV set.
More and more customers will be connecting HDMI 2.1 TVs, they are not expecting to get eARC out of 2015 Denon AVRs, but they are expecting them to work in the same fashion as if they connected up a HDMI2.0 TV.
That's kind of my whole point. There are no HDMI 2.1 TV's but there is however willy nilly 2.1 feature implementation. Also the default should be feature "off" not "on" especially if the results are like the OP's.
The customer doesn't care about the fine details (ie the fact that it's the TV manufacturers making Denon look like Denon was at fault, just like the way Dolby and Sony stitched up the AVR manufacturer with their "dolby vision lite" scandal). It's sad that the AVR manufacturers have to follow the TV manufacturers around with a bucket and shovel, but that's the way it is.
You are 100% correct but I don't particularly care about the low information bar that is the modern consumer's benchmark. I took decades of ass ripping in retail by similar morons in that larger group that didn't even know what the hell they were yelling about and usually were yelling to the totally wrong guy/company.
There's a permanent hole in my right inner cheek from all the biting of it I had to do over the years to keep from laughing in their faces so I don't have a lot of feels stored up for them. My good well informed customers thankfully outweighed those sheeple by a good margin and those are who I'm talking to with my take on things. I get your points but I'm not really on the other side of them. I just know what's what in regards to who scewed what up in this case and it obviously wasn't Denon. Denon has also gone back farther than other manufacture in year models with firmware updates that weren't operationally necessary. Just saying.