Originally Posted by dtmpowerm5
The HEOS App is correctly configured. I tried renaming the receiver different names as well and it always says "Marantz SR6012 isn't responding"
I also have Alexa working with my Marantz SR7012. It's a bit unreliable but it usually works. Obviously you've got to install the HEOS app on Alexa and link it to your HEOS account. And link your Marantz to the HEOS account as well.
When it works I can use voice commands such as "Alexa, play Depeche Mode on Marantz". And she will respond on the Echo "Playing Depeche Mode from Apple Music on Marantz SR7012". Within a few seconds the Marantz will power on, change to the correct mode, and start playing the requested music over the big speakers, with much better sound quality than the Echo. Pretty cool. Also I can use Alexa voice commands to raise and lower the volume or play and pause. There are probably other voice commands that work but I've not experimented beyond the basics.
So what goes wrong that causes it to sometimes not work? I'm not certain of all the possible reasons. A few times when it wasn't working I've traced the issue back to spontaneous name changes for the Marantz. There are a few semi-linked places where the HEOS device name is configured, including on the Marantz, within the HEOS app, and within the Alexa app. Sometimes they are all in-sync and all works well. Sometimes one of them spontaneously changes to "Living Room" instead of "Marantz SR7012" which is what I configured the "friendly name" to be. When the names are inconsistent across the various places I find that the Alexa voice commands are often not recognized and fail.
I don't know what triggers the name changes. I've been hoping for more frequent firmware updates on the Marantz to give me hope that there are engineers hard at work to finish debugging this product.
Tonight I couldn't get the Marantz to connect to WiFi at all. I tried numerous times to configure the network, run diagnostics on the network, etc. All failed, forever spinning the wait symbol while it supposedly searched for networks or loaded network drivers, but nothing ever happened. Normal power cycles did not clear the condition. Finally I unplugged completely for ten seconds and after that the WiFi network interface functioned again and I was able to reconnect to me network. Anyone else have issues with network interface stability and lock ups on the SR7012?