Originally Posted by Soulburner
^ Do you have an Android or other device to test with? And do you require BluOS?
I do not have any Android device. I do have issues when connecting to the BlueOS from the Windows 10 laptop.
The decision to use BlueOS was a major selling point on the device to help make things simple to use for the wife. So far, she's not impressed.
NAD has responded with some information that I'm forwarding here to the group. I have not tested any of this setup.
Message from NAD below:
Based on your description of the issue, I would say you are having app discovery issues. This is usually caused by more modern routers which can see our network traffic as potentially harmful. In order to resolve this, you will need to log into your routers configuration page to make a few settings changes.
Below are the primary network configuration settings that will affect Player discovery:
This should be on as it groups the device broadcasting Multicast traffic ( the Player ) with the device looking for that traffic ( the Controller ) Some devices operate Multicast traffic more efficiently without having this setting on so you will need to see what performs best based in your specific network environment.
This should be on and not restricted as this is the network protocol we use for discovery.
QOS and WMM
This should be fully disabled as this can and has caused issues with the Players getting unfavorable restrictions on their network traffic.
Wireless Band Steering
This should be fully disabled as this will move certain network devices to the 5GHz or 2.4GHz networks interchangeably depending on the network traffic being used on the 2.4GHz and 5GHz bands, example being if a network device is using a lot of traffic on the 2.4GHz band Wireless Band Steering can force other Players onto the 5GHz band in an attempt to clear the path for the other device as much as possible.
The issue with Band Steering is that our devices are only compatible with the 2.4GHz band and can not operate on the 5GHz band. The Router or access point managing this setting does not take this into consideration, forcing our Players to attempt to connect to a network we can not discovery or connect to.
This should also be disabled as this forces network devices to not be able to communicate with their neighboring devices and only be able to speak with the Router/AP.
Network Security / Firewall Settings
If using a heuristic like scan may need to be lowered or disabled outright as our Players will utilize UDP and Bonjour services ; Multicast which can potentially be seen as a UDP Flood or DDOS attack by some Routers/Access Points.