"Official" Onkyo TX-RZ 620/720/820 Owners Thread - Page 23 - AVS Forum | Home Theater Discussions And Reviews
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post #661 of 688 Old 05-05-2019, 11:46 AM
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My rz820 is headed back to crutchfield. Evidently the hdmi problems still plague onkyo. Mine does all kind of weird stuff if the tv is turned to a SD channel. Works good in HD, unviewable in SD
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post #662 of 688 Old 05-06-2019, 06:58 AM
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Originally Posted by jrgreene1968 View Post
My rz820 is headed back to crutchfield. Evidently the hdmi problems still plague onkyo. Mine does all kind of weird stuff if the tv is turned to a SD channel. Works good in HD, unviewable in SD
I picked my RZ820 up from the repair shop after they replaced the HDMI board on it. I tested it this weekend and it's working again, and hopefully I don't need to use any warranty services for the remainder of the 3 years.

This time the receiver's HDMI board had gone out, my 50' chipped Redmere cable had gone bad, and one of the HDMI ports on my projector is out as well. It made for quite a frustrating troubleshooting experience.

I hope I'm done with HDMI issue's for a while. I didn't have to pay for the receiver to be fixed, but I did buy a new 50' fiber optic HDMI cable. (expensive!)
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post #663 of 688 Old 05-06-2019, 01:55 PM
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Originally Posted by jrgreene1968 View Post
My rz820 is headed back to crutchfield. Evidently the hdmi problems still plague onkyo. Mine does all kind of weird stuff if the tv is turned to a SD channel. Works good in HD, unviewable in SD
They still broadcast in SD

It's not just an Onkyo problem.

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post #664 of 688 Old 05-12-2019, 08:47 AM
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Woot has the RZ820 on sale for $419.99. I have been thinkkng of upgrading my 818, I have a 7.2 setup. I noticed the watts per channel were about 5 watts less than my 818. Does anyone ave any advise as to if this would be an upgrade from my 818? Im really wanting a 4k receiver, but want itnto be as good or better than the 818.

Thanks!
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post #665 of 688 Old 05-13-2019, 04:13 PM
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Re: April firmware update for the Rz series. I did everything wrong and it updated over the network in just 3 tries. for some reason it would not 'see' the firmware update when i had it connected via cat6 ethernet to the router. as soon as i put the wifi network back on, it showed up. right after i made the usb firmware mentioned above by transistorious, i believe. i just clicked 'update' did not turn off cec or my pc either. i got an error message -7-83 and while i was looking up what the heck that meant i followed the lcd prompt to update which it did and went 100% again but only to give me an error message 7-82 ,again prompting me to update by pushing Enter. in the mean time i still had not found any hit for the onkyo error numbers and watched the rz720 shut off and come back on with a much brighter light and bold too, at over 80% and got to COMPLETE in no time. but, i had to get up to turn the thing off. pushed the on/off again and it came back on at the same setting i left it.
so even a total blunderer can do this one no usb needed, at first. i have a good wireless network though strong connections but i prefer to keep as many things wired for a variety of reasons and do not mind the clutter as much as many. onkyo did a good job making this easy and i had patience not to jump up and pull the cord right away. it provided the cue to push enter and forced me to update on screen i mean. all is working well still. not sure how i will benefit from this update. thanks , maybe someone else will be as lucky. only took a tad over 10min all in all for all those 3 tries to get the job done. took longer to make the unused usb or as long as. this is my 2nd onkyo in 12yrs and the last one is still great -just not 4k/ hdmi2. i loved it and do like audyssey over the lacking in personal tweak-ability for surround over atmos set ups. in my opinion , still not enough dolby vision /atmos around on streaming services. some for sure ,not enough in my taste range.

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post #666 of 688 Old 05-17-2019, 09:53 PM
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Alright I need opinions.
I have a Def-Tech Supercube III and a B&W PVD1.
I’m looking to sell both to get a proper dual sub setup....and maybe a new Receiver.

I’ve narrowed down my sub choices:
1.) Monolith Monoprice 10
2.) SVS Pb-2000

I already have an Onkyo Tx-Nr676 but I’m looking to upgrade to the RZ series. Or get a Denon X400H.


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post #667 of 688 Old 05-22-2019, 04:11 AM
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I have a question regarding movie audio presets. I want 5.1 audio to just come from the intended speakers and not from the rear back or roof speakers. The only preset I have found that does this is the "direct" preset but when I choose it the bass is very flat. I guess that with direct, only the bass from the .1 channel is transmitted to the sub while on the other presets some of the bass for the 5. channels also is sent to the sub. Is there another way of making sure the 5.1 channels only comes from the original speakers? I have a TX-RZ730.
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post #668 of 688 Old 07-14-2019, 01:52 AM
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Here is the latest firmware update link for Onkyo TX-RX 620/720/820 AVR series dated 7/4/2019: https://www.onkyousa.com/downloads/
It took me six minutes to install using the USB method which Onkyo strongly recommends. The new firmware number is: 1111-4020-3060-0010. Do NOT remove the USB drive until the AVR turns itself OFF.
Good luck
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Last edited by Transistorious; 07-14-2019 at 04:44 PM.
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post #669 of 688 Old 07-15-2019, 02:30 PM
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Originally Posted by Transistorious View Post
Here is the latest firmware update link for Onkyo TX-RX 620/720/820 AVR series dated 7/4/2019: https://www.onkyousa.com/downloads/
It took me six minutes to install using the USB method which Onkyo strongly recommends. The new firmware number is: 1111-4020-3060-0010. Do NOT remove the USB drive until the AVR turns itself OFF.
Good luck

Thanks for the pointer!



About time for "Improve playback stability for Chromecast Built-in" per the release notes. Chromecast Audio has been incredibly flaky on my RZ820 for the last few months. Went back to using a hardware CCA. Honestly though I like the way the volume management works with the external CCA more than with the built in, so unless this update makes for a wild improvement in casting, I will probably keep using the external unit.
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post #670 of 688 Old 07-30-2019, 11:14 AM
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Question

I moved my thread from the FireTV Owner's thread here as I am sure this is a 820 issue.

It does not recognize the 4k signal sent by a FireTV, it works great on [email protected] but doesn't at [email protected], I get a blue background screen and tells me that the device is no DPCP 2.2 compliant(need to scoop the exact message). However, if I connect the FireTV directly to the projector via the same set of cables it works great at that 4k resolution. So that eliminated the FireTV, the cables and the projector settings/setup.

I tried to alternate the 4K mode to Enhanced and Regular with no change. I will eventually call in one of these days but if there is anything that you think I could try I'd give it a try ? I also have the latest firmware and I did a CBL and Off hard reset. No changes.

I do have the latest firmware.

The FireTV is set on the HDMI6 "TV". On HDMI3 i have a Chromcast UHD.

Tonight I will
- try to swap those connection to see if makes any difference.
- disable the ARC tonight (I just realize that is the only odd setting). CEC is on.

I can't think of anything else...
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post #671 of 688 Old 07-31-2019, 09:47 AM
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Hidden Menus

Is there a list of hidden menus on this model ? Can you share if you know it ?
I am thinking "HDMI diagnostics" or similar.

Last edited by theqmaster; 07-31-2019 at 09:48 AM. Reason: typos
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post #672 of 688 Old 08-02-2019, 08:13 AM
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Is there a list of hidden menus on this model ? Can you share if you know it ?
I am thinking "HDMI diagnostics" or similar.

Major User Error - the projector was hooked up to the hdmi in that was not HDCP 2.2 compliat - who'd have thought the projector hdmi2 was not HDCP 2.2 compliant!
So Onkyo reported the "TV" is not HDCP compliant and was right. The HDMI 2 in on the projector is not compliant, HDMI1 is...
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post #673 of 688 Old 08-16-2019, 01:18 PM
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I have my computer connected to an Onkyo TX-RZ820 receiver that outputs sound to 5.1 speakers.

When I listen to music on "direct" or "pure audio" mode, I only get audio from front left & front right speakers.

Is there a way for me to get audio from front left, front right, & subwoofer?


Thanks
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post #674 of 688 Old 08-16-2019, 04:39 PM
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Originally Posted by arsenal009 View Post
I have my computer connected to an Onkyo TX-RZ820 receiver that outputs sound to 5.1 speakers.

When I listen to music on "direct" or "pure audio" mode, I only get audio from front left & front right speakers.

Is there a way for me to get audio from front left, front right, & subwoofer?


Thanks
I have a 620, so it might not be the same, but can't you just hit the Music button and then select "Stereo"? That's what I do for 2.1 listening...
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post #675 of 688 Old 08-16-2019, 04:42 PM
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I have a question about the RZ620 for which I cannot find a definitive answer. I searched this thread and got some leads, but not a direct answer.

Is there a way to change the volume scale on this unit from "Absolute" to "Relative," i.e. from positive numbers (1-100) to negative dB scaled (from reference volume) numbers? My past two AVRs had this feature but I can't find it on the RZ620...maybe I'm just not looking in the right place.

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post #676 of 688 Old 08-16-2019, 05:21 PM
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Originally Posted by jwskud View Post
I have a question about the RZ620 for which I cannot find a definitive answer. I searched this thread and got some leads, but not a direct answer.

Is there a way to change the volume scale on this unit from "Absolute" to "Relative," i.e. from positive numbers (1-100) to negative dB scaled (from reference volume) numbers? My past two AVRs had this feature but I can't find it on the RZ620...maybe I'm just not looking in the right place.
Hey jwskud,, you may not be wrong lol. I skimmed through your entire manual and found no mention of volume display adjust from Absolute to Relative. "All mentions of volume were in Absolute as well. That would be a silly oversight if Onkyo had removed that option. Looks like 80 then would be your reference volume.

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post #677 of 688 Old 08-17-2019, 11:40 AM
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Hey jwskud,, you may not be wrong lol. I skimmed through your entire manual and found no mention of volume display adjust from Absolute to Relative. "All mentions of volume were in Absolute as well. That would be a silly oversight if Onkyo had removed that option. Looks like 80 then would be your reference volume.

I was afraid I was right. It's either I'm a complete dunce who just can't find the option after purposely looking about 5 times, or it doesn't exist. I'll wait to see if anyone else has found it before deciding!

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post #678 of 688 Old 08-17-2019, 11:44 AM
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Originally Posted by gene4ht View Post
This is normal for most current AVRs....50 to 60 on the "absolute" scale is about the average listening level for most people and homes. @Jeremy67J is correct, there are two volume scales to choose from: "Absolute" has a range from 0.5 to 99.5 and "Relative" has a range from -81.5dB to +18.0dB. Most AVRs come out of the box defaulted to the Absolute scale but most enthusiast prefer and change it to the Relative scale. As Jeremy indicated, "reference" is the volume level that the film maker intended. In this regard, "reference" on the Absolute scale is at "82" and is equivalent to "0" on the Relative scale. For more detail and information, you many want to refer to the volume section (page 18) of the 820's Manual (click Advance Manual tab) at the link below to change scales.

http://www.intl.onkyo.com/downloads/..._manual_en.pdf

Hi, as you can see from the past few posts, @indebtbassfreak and I are trying to figure out reference level for my AVR, the RZ620. I find no information on reference volume level in my manuals (basic and advanced) nor on the on-screen menus. Do you know if "82" is considered reference volume for the RZ620 as well as the 820? Thanks.

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post #679 of 688 Old 08-17-2019, 08:12 PM
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Originally Posted by jwskud View Post
Hi, as you can see from the past few posts, @indebtbassfreak and I are trying to figure out reference level for my AVR, the RZ620. I find no information on reference volume level in my manuals (basic and advanced) nor on the on-screen menus. Do you know if "82" is considered reference volume for the RZ620 as well as the 820? Thanks.
Reference level is going to depend on the efficiency of the speakers being used. High efficiency speakers will play much louder for any given number on the volume dial than lower efficiency speakers. Only by playing and measuring test tones can one determine what settings will give reference level.
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post #680 of 688 Old 08-17-2019, 09:25 PM
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Originally Posted by jwskud View Post
Hi, as you can see from the past few posts, @indebtbassfreak and I are trying to figure out reference level for my AVR, the RZ620. I find no information on reference volume level in my manuals (basic and advanced) nor on the on-screen menus. Do you know if "82" is considered reference volume for the RZ620 as well as the 820? Thanks.
I'm sure i read 80 as been the "reference" number in your avr's absolute scale somewhere. But remember,,,,,,thats just ballpark,,,,, Speaker sensitivity, avr amp power, the room, and source material will play a big part and can only be confirmed by measuring. A lower powered avr running seven channels will likely distort before true reference is achieved unless in a small room with high sensitivity speakers are used.
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post #681 of 688 Old 08-18-2019, 10:11 AM
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Reference level is going to depend on the efficiency of the speakers being used. High efficiency speakers will play much louder for any given number on the volume dial than lower efficiency speakers. Only by playing and measuring test tones can one determine what settings will give reference level.
Thanks - great point. I was just looking for a ballpark value. Not having owned a Denon or Marantz or the like, I am ignorant about these kinds of things. I suppose when Audyssey is run, it measures SPL at the MLP and sets it at mv = 0. I still think it's a bit odd that the Onkyo doesn't do this, or at least allow one to know where it was measured and see -dB volume levels...

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post #682 of 688 Old 08-18-2019, 12:13 PM
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Originally Posted by indebtbassfreak View Post
I'm sure i read 80 as been the "reference" number in your avr's absolute scale somewhere. But remember,,,,,,thats just ballpark,,,,, Speaker sensitivity, avr amp power, the room, and source material will play a big part and can only be confirmed by measuring. A lower powered avr running seven channels will likely distort before true reference is achieved unless in a small room with high sensitivity speakers are used.
Reference level is 85 db SPL regardless of those parameters you named. They may prevent you from reaching reference level, however. When all speakers are calibrated with tones to be reference level at a designated number (volume scale) you will get that SPL when that number on the scale is reached.
Personally I never cared about what reference level is designated to be. I simply turn the volume to a comfortable level and listen.
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post #683 of 688 Old 08-18-2019, 09:12 PM
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Originally Posted by MUDCAT45 View Post
Reference level is 85 db SPL regardless of those parameters you named. They may prevent you from reaching reference level, however. When all speakers are calibrated with tones to be reference level at a designated number (volume scale) you will get that SPL when that number on the scale is reached.
Personally I never cared about what reference level is designated to be. I simply turn the volume to a comfortable level and listen.
Respectfully i Dont completely agree,,, If source material is week that reference level will not be reached at a "designated number" level imo, same as a very hot mix will reach reference before the "designated number".

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post #684 of 688 Old 09-05-2019, 08:11 AM
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Hello All,

I just noticed that I am outputting Dolby Surround on my receiver for any DD or DD+ source. This isn't normal is it?

I just tested this on my Nvidia Shield and Apple TV 4K. ( I can get DTS and Atmos on my Shield but not DD or DD+ and on my Apple TV 4K I can get Atmos but not DD, like I said above this sources say Dolby Surround on my receive)

My ATV4K is connected to my TV directly (which has ARC on auto) and my Shield is connected directly to my receiver.
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post #685 of 688 Old 09-05-2019, 02:54 PM
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Thinking about picking the RZ820 for $399...

I am about to pull the plug on a Onkyo RZ820 on Amazon for $399. This will be replacing my beloved Denon AVR 987. I have been reading of some concerns on Amazon about HDMI 4k pass problems. Is this a legitimate concern for this receiver? Owners, please give me your thoughts about that and anything you want to add pros/cons about the RZ820. Thanks. <><
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post #686 of 688 Old 09-06-2019, 12:36 AM
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I am about to pull the plug on a Onkyo RZ820 on Amazon for $399. This will be replacing my beloved Denon AVR 987. I have been reading of some concerns on Amazon about HDMI 4k pass problems. Is this a legitimate concern for this receiver? Owners, please give me your thoughts about that and anything you want to add pros/cons about the RZ820. Thanks. <><
Had two onkyo's no issues at all. currently on rz710

Onkyo RZ710 / Wharfedale Atlantic AT-500 Fronts / Wharfedale Xarus Rears and Wharfedale EVOLUTION 2 Centre Speaker / Wharfedale Diamond SW150 Sub x 2/ WD Media Player / LG BD player / PS4
LG 75UJ657T 75" 4K
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post #687 of 688 Old 09-06-2019, 07:51 AM
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Originally Posted by xcrossover View Post
Had two onkyo's no issues at all. currently on rz710
Thanks Man....<><
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post #688 of 688 Old 09-06-2019, 08:45 AM
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Got no issues with it, only reason I would replace it would be with a 9.2 because of 5.2.4 in my new house next year.

Sony KD-65X8505C • Onkyo TX-RZ820 • Q Acoustics F:2050i C:2000Ci R:2020i S:2070Si
Vero 4K (OSMC) • Nvidia Shield (2017) • Sony UBP-X800 • Sony PlayStation 4 Pro
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