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-   -   "Official" Onkyo TX-RZ 620/720/820 Owners Thread (https://www.avsforum.com/forum/90-receivers-amps-processors/2961010-official-onkyo-tx-rz-620-720-820-owners-thread.html)

Invader3 03-02-2018 05:16 PM

"Official" Onkyo TX-RZ 620/720/820 Owners Thread
 
I just took delivery of an Onkyo TX-RZ820, and noticed there are very few posts dedicated to this series of receivers.

So far I'm really impressed with this receiver. A nice step up in terms of build quality from some of the previous Onkyo receivers I've owned. Sound quality seems quite good.

Lets get some discussion going on these. https://uploads.tapatalk-cdn.com/201...5d9c80c40f.jpg

ksh977 03-03-2018 03:59 PM

I picked up the 820 model last month to replace my 2011-vintage Onkyo TX-NR809 that conked out. This model seems fine to me. The 820 dropped the Dolby Volume feature and the picture modes (night, day, cinema, etc.) that the 809 has. Forced to no longer use Dolby Volume with the 820 I’m thinking the feature may have compromised audio quality for convenience.

I am having trouble getting the built-in Pandora app to keep a solid connection. (Not the Pandora app that is part of Chromecast built-in, but the native app.) I called Onkyo tech support and they pointed the finger at Pandora. I contacted Pandora non-support and they are completely clueless. Seeing as the app worked flawlessly on my 809, it could be a receiver problem so I’m thinking of replacing it with Amazon’s 30-day return. But overall it has a lot of features and I can’t say I’m sorry.


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Invader3 03-03-2018 05:22 PM

That's strange about the Pandora app. I was using it earlier today with no issues. Have you checked for any issues with your wifi?

ksh977 03-04-2018 10:44 AM

Quote:

Originally Posted by Invader3 (Post 55789496)
That's strange about the Pandora app. I was using it earlier today with no issues. Have you checked for any issues with your wifi?



It’s Ethernet connected, as was my 809, which did flawless Pandora over the same network. Pandora works flawlessly over my iDevices using the same network. I did a factory reset on the 820 but to no avail. Rebooted the Ethernet router and the usual suspects, but no joy.


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Invader3 03-04-2018 10:56 AM

Have you checked that you're updated to the latest firmware on the Onkyo?

ksh977 03-04-2018 01:31 PM

Quote:

Originally Posted by Invader3 (Post 55792968)
Have you checked that you're updated to the latest firmware on the Onkyo?



Yup, that falls under “usual suspects”.


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Joshua Chmiel 03-04-2018 01:38 PM

Checking in, I bought my TX-RZ720 just before Christmas. I love it for the price I paid for it, but feel it is overpriced at MSRP. I think the remote is as cheap as it gets and I am not impressed with AccuEQ.

Invader3 03-04-2018 01:52 PM

Quote:

Originally Posted by Joshua Chmiel (Post 55793922)
Checking in, I bought my TX-RZ720 just before Christmas. I love it for the price I paid for it, but feel it is overpriced at MSRP. I think the remote is as cheap as it gets and I am not impressed with AccuEQ.

The remote is a big downgrade over the previous Onkyo remotes I have had. Reeks of cheapness. I feel they're trying to push people to their smartphone app (which I will say seems to be pretty good).

I seemed to get good results with ACCUEQ, but I get that everyone's mileage may vary.

Invader3 03-04-2018 01:52 PM

Quote:

Originally Posted by ksh977 (Post 55793882)
Yup, that falls under “usual suspects”.


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Hmmm. I'm honestly stumped.

Joshua Chmiel 03-06-2018 04:25 PM

Just stumbled upon a odd problem with my RZ720. I connected my Roku box to stream box port since it has channels my smart tv doesn't have. Well it kept flickering screen/no screen and when I did get it to work I got audio only on my left channel. I connected strait to my TV and audio over ARC worked fine including Atmos.

jimbob200521 03-12-2018 02:34 PM

Wow, been a long time since I've posted here although just now looking at my post count vs join date, I guess I'd be best called a lurker. Anywho, just thought I'd drop in as I've just ordered a TX-RZ620. A friend finally convinced me that an upgrade from my aging (aged at this point) Yamaha RX-V1600 was well overdue. Being the frugal (tighta$$) fellow I am, he directed me to the 620 on accessories4less for $349.99 on sale. After mulling it over for a week or so looking up various reviews, forum postings, downloading & reading the manual, etc I pulled the trigger. I've always always always wanted a good, solid Onkyo in my home theater since I was a teen and fell in love with an old PS-05U bookshelf system but the stars have never seemed to align until now. I debated moving up to a 720 or 820 but, at least based on the spec sheets, the differences are mainly ones that wouldn't apply or didn't make a difference to me; a few more watts per channel, better zone 2 options, stuff like that. The biggest things for me were the Onkyo sound first and foremost, digital amps, updated DAC's/codec's/etc, and 4k60p ability. I've been living (if you could call it that) with the 720p my ol' trusty Yamaha would pass through for far too long (wife will disagree) considering I have a 4k capable nVidia Shield on one end for media consumption duties and (for the time being, at least) a 1080p TV on the other end. Sucked having all my media down converted to 720 though the Yamaha :-/ I'm also looking forward to getting to play with Atmos at some point. I have an all Mirage speaker system (FRX-7's up front, FRX-C for center, FRX-Surrounds in back, and ok not FRX but the BPS-400 as my sub) and it seems that the FRX Surrounds show up cheap locally fairly often so I'm debating picking up another pair of those and using them as height channels but that's down the road and another discussion for another day.

Anywho, I'll be sure to post back here with my .02 cents when I get the new AVR in and set up. Delivery date is currently estimated at this Thursday so I'm starting to get anxious!

thx_tukker 03-14-2018 02:17 PM

Onkyo TX-RZ820 input instability
 
Hi,

Have an Onkyo TX-RZ820 for some months. Love it, but one catch: it sometimes spontaneously switches the input to PC with volume 25. Seems like a kind of 'input reset'. I don't use the HMDI inputs/outputs. Only S/PDIF from two sources for audio. Had it repaired (HDMI board was replaced) but after a week the problem is back.

Anyone any suggestion (apart from sending it back)? Thx!

/Clemens

sschen 03-21-2018 09:50 PM

Quote:

Originally Posted by ksh977 (Post 55789146)
I picked up the 820 model last month to replace my 2011-vintage Onkyo TX-NR809 that conked out. This model seems fine to me. The 820 dropped the Dolby Volume feature and the picture modes (night, day, cinema, etc.) that the 809 has. Forced to no longer use Dolby Volume with the 820 I’m thinking the feature may have compromised audio quality for convenience.

I am having trouble getting the built-in Pandora app to keep a solid connection. (Not the Pandora app that is part of Chromecast built-in, but the native app.) I called Onkyo tech support and they pointed the finger at Pandora. I contacted Pandora non-support and they are completely clueless. Seeing as the app worked flawlessly on my 809, it could be a receiver problem so I’m thinking of replacing it with Amazon’s 30-day return. But overall it has a lot of features and I can’t say I’m sorry.


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Did you end up keeping the Onkyo TX-RZ820?

I currently "have" the exact NR809 that you had, but it has been with the local Onkyo repairer since August last year! And I suspect it is going nowhere so I am considering getting the Onkyo TX-RZ820 which is very affordable on Amazon, and roughly the same price as the Onkyo AVR809 that I bought 5-6 years ago also from Amazon.

Since you came from the same Onkyo TX-NR809 AVR as I did, I am keen to hear your thoughts on the Onkyo TX-RZ820. Thanks! :)

ksh977 03-22-2018 06:31 AM

Quote:

Originally Posted by sschen (Post 55898986)
Did you end up keeping the Onkyo TX-RZ820?

I currently "have" the exact NR809 that you had, but it has been with the local Onkyo repairer since August last year! And I suspect it is going nowhere so I am considering getting the Onkyo TX-RZ820 which is very affordable on Amazon, and roughly the same price as the Onkyo AVR809 that I bought 5-6 years ago also from Amazon.

Since you came from the same Onkyo TX-NR809 AVR as I did, I am keen to hear your thoughts on the Onkyo TX-RZ820. Thanks! :)

I was out of town for 2-1/2 weeks of the 30-day trial, so not a lot of opportunity to gather impressions. The 820 certainly executes operations faster than does the old 809, (boot up, re-synchronize HDMI ports, etc.) but that is to be expected of a faster more modern processor. I have not found any show stoppers with the 820, as long as you don't insist on Dolby Volume or video modes. The 820 remote control meets all reports from other users--it is somewhat of a toy that shouldn't even be compared with the 809 remote. The 820 also has one or two fewer HDMI ports than does the 809. For what it's worth, I am driving an Audio Technica soundbar with my AVR. This means I don't use the auto surround sound equalizer, which is Audyssey in the 809 and an Onkyo home brew in the 820. (Some day I will upgrade to "real" speakers, but this plan hasn't materialized since buying the 809 in 2011.)

I phoned Onkyo tech support once again after returning from my trip and they seem to think the Pandora problem is related to the fact that my internet connectivity is via an Ethernet switch that is used to fan out my Ethernet to the various components in my entertainment center. I tested it with Wi-Fi and still no joy.

To this end, I have returned the 820 to Amazon and am awaiting the arrival of its replacement, which should be today. While the replacement 820 is in transit, I have fired up the old 809, which has an intermittent video issue but audio works fine. I got lucky and the intermittent video isn't currently acting up, so I have been using it for the past few days with Dolby Volume turned off. I can't say that I miss it too much. While I do have Apple TV for using AirPlay with the 809, I found the built-in AirPlay on the 820 to be more convenient. Take note that the built-in AirPlay on the 820 is audio only. I used the ORemote app on my iPad to control the 809 and I was happy with it, but ORemote doesn't support the 820. I used the Onkyo-branded Official Controller app when I had the 820 and I was pleasantly surprised. It does less than ORemote (which does everything) but it does enough for most applications, and it does it elegantly.

Also, be careful about your Amazon seller and ensure they are an Onkyo authorized dealer lest you surrender your 3-yr factory warranty. I got my replacement 820 from Crutchfield because Amazon proper didn't have any in stock and I mistakenly thought their other sellers aren't authorized dealers. It ends up that at least one of them is, but Crutchfield offers free one-day shipping to Virginia and a 60-day return policy.

sschen 03-22-2018 08:51 AM

Quote:

Originally Posted by ksh977 (Post 55900000)
I was out of town for 2-1/2 weeks of the 30-day trial, so not a lot of opportunity to gather impressions. The 820 certainly executes operations faster than does the old 809, (boot up, re-synchronize HDMI ports, etc.) but that is to be expected of a faster more modern processor. I have not found any show stoppers with the 820, as long as you don't insist on Dolby Volume or video modes. The 820 remote control meets all reports from other users--it is somewhat of a toy that shouldn't even be compared with the 809 remote. The 820 also has one or two fewer HDMI ports than does the 809. For what it's worth, I am driving an Audio Technica soundbar with my AVR. This means I don't use the auto surround sound equalizer, which is Audyssey in the 809 and an Onkyo home brew in the 820. (Some day I will upgrade to "real" speakers, but this plan hasn't materialized since buying the 809 in 2011.)

I phoned Onkyo tech support once again after returning from my trip and they seem to think the Pandora problem is related to the fact that my internet connectivity is via an Ethernet switch that is used to fan out my Ethernet to the various components in my entertainment center. I tested it with Wi-Fi and still no joy.

To this end, I have returned the 820 to Amazon and am awaiting the arrival of its replacement, which should be today. While the replacement 820 is in transit, I have fired up the old 809, which has an intermittent video issue but audio works fine. I got lucky and the intermittent video isn't currently acting up, so I have been using it for the past few days with Dolby Volume turned off. I can't say that I miss it too much. While I do have Apple TV for using AirPlay with the 809, I found the built-in AirPlay on the 820 to be more convenient. Take note that the built-in AirPlay on the 820 is audio only. I used the ORemote app on my iPad to control the 809 and I was happy with it, but ORemote doesn't support the 820. I used the Onkyo-branded Official Controller app when I had the 820 and I was pleasantly surprised. It does less than ORemote (which does everything) but it does enough for most applications, and it does it elegantly.

Also, be careful about your Amazon seller and ensure they are an Onkyo authorized dealer lest you surrender your 3-yr factory warranty. I got my replacement 820 from Crutchfield because Amazon proper didn't have any in stock and I mistakenly thought their other sellers aren't authorized dealers. It ends up that at least one of them is, but Crutchfield offers free one-day shipping to Virginia and a 60-day return policy.

Thanks very much for such a comprehensive response.

I am based in Australia so the Onkyo 809 was imported from Amazon US. I ran it with a 240V-110/120V step down transformer. The warranty is not as important to me since return shipping to Amazon US would have been too cost prohibitive. Plus Onkyo US would not ship it back to me in Australia anyway, even if I do ship it to them for warranty purpose in the event of failure.

I am not too fussed with the remote either. I only used my Onkyo 809 remote a handful of times, mainly in the first few days when setting it up. After that, I have been using my Logitech Harmony One. As comprehensive as the Onkyo 809 remote was, the Logitech Harmony remote is heaps better than it.

If I don't hear much negativity from any other members here, I am really tempted to pull the trigger on the Onkyo RZ820 as it is within my price range, and just below A$1000 imported into Australia without having to pay GST + custom duties.

Do let us know if the replacement RZ820 solve your Pandora issue.

callmehandsum 03-24-2018 10:39 AM

Just picked up a TX-RZ820 from OneCall. So far my initial impression is that the sound is cleaner and more dynamic than my old Onkyo HT-R510. I've only had it for a day though.

jimbob200521 03-25-2018 01:56 PM

Well I've had some time to get a decent feel for my TX-RZ620 over the last week or two. I can say this for sure, no one will be shocked, that it is quite a bit better than my old Yamaha. For being the base line in the RZ series, I don't see how you could go wrong unless you need that extra little bit of extra power or better zone options. Initial impressions upon opening were how much AVR receivers have changed over the years. Comparing the inputs, the Onkyo seemed spartan compared to the Yamaha simply because the old Yamaha had so many Svideo, RCA, and component inputs which have now largely gone by the wayside for the masses. Once hooked up and having run the calibration, I set out to see how some familiar material sounded. I have to say, the bass management on the Onkyo was probably my biggest surprise, it made my BPS-400 sub feel like a new sub. After crossovers and such were set, I was able to reposition my sub to somewhere with better wife approval and still get better bass out of it than where it was (my living room is very bad for sound, basically a large rectangle that can't be put optimally no matter how you slice it). Mid's seemed to come to the party a bit more than before and that signature Onkyo sound quickly made a big fan out of me, every bit as good as I remember. I had a friend who has invested way more into audio than I probably ever will come by and give it an audition and he was impressed with it. Seeing as how he has separates and higher end speakers, I took his praises as a big compliment.

I will say this, at one point I had some orchestral material playing at moderate to high volume with the sub off (repositioning it) and at one point I had to stop and just sit down and enjoy the sound that this receiver made my speakers produce. The full, warm sound and SPL it was able to make my meager 5 1/2's drivers play (Mirage FRX-7) took me back to a simpler time when I first heard my Mirage mains and I honestly felt like a kid again, enthralled with what these speakers were able to reproduce in simple two channel stereo with no sub. Make no mistake, I know I have older midrange speakers but, and maybe I've been out of it too long, this receiver was able to make me go "wow" with it's clarity, power, and range it had.

I am very happy with my purchase and would recommend this series to anyone looking to upgrade. While the remote leaves something to be desired (as I've seen others mention), it is functional and gets the job done. The plastic volume knob is a bit of a downer but 99% of my listening is done via the remote so I don't get hands on with it very often. I will also note that the receiver seems to run cooler than I had expected given what I've asked of it while listening to it. Overall for me, for my application and use case, I'd give it a 9/10. Let's hope Onkyo's HDMI issues aren't present in this series and if not, I'm sure I'll get many, many years of enjoyment out this receiver.

RKSKYDANCER 03-25-2018 04:51 PM

Quote:

Originally Posted by jimbob200521 (Post 55919212)
Well I've had some time to get a decent feel for my TX-RZ620 over the last week or two. I can say this for sure, no one will be shocked, that it is quite a bit better than my old Yamaha. For being the base line in the RZ series, I don't see how you could go wrong unless you need that extra little bit of extra power or better zone options. Initial impressions upon opening were how much AVR receivers have changed over the years. Comparing the inputs, the Onkyo seemed spartan compared to the Yamaha simply because the old Yamaha had so many Svideo, RCA, and component inputs which have now largely gone by the wayside for the masses. Once hooked up and having run the calibration, I set out to see how some familiar material sounded. I have to say, the bass management on the Onkyo was probably my biggest surprise, it made my BPS-400 sub feel like a new sub. After crossovers and such were set, I was able to reposition my sub to somewhere with better wife approval and still get better bass out of it than where it was (my living room is very bad for sound, basically a large rectangle that can't be put optimally no matter how you slice it). Mid's seemed to come to the party a bit more than before and that signature Onkyo sound quickly made a big fan out of me, every bit as good as I remember. I had a friend who has invested way more into audio than I probably ever will come by and give it an audition and he was impressed with it. Seeing as how he has separates and higher end speakers, I took his praises as a big compliment.

I will say this, at one point I had some orchestral material playing at moderate to high volume with the sub off (repositioning it) and at one point I had to stop and just sit down and enjoy the sound that this receiver made my speakers produce. The full, warm sound and SPL it was able to make my meager 5 1/2's drivers play (Mirage FRX-7) took me back to a simpler time when I first heard my Mirage mains and I honestly felt like a kid again, enthralled with what these speakers were able to reproduce in simple two channel stereo with no sub. Make no mistake, I know I have older midrange speakers but, and maybe I've been out of it too long, this receiver was able to make me go "wow" with it's clarity, power, and range it had.

I am very happy with my purchase and would recommend this series to anyone looking to upgrade. While the remote leaves something to be desired (as I've seen others mention), it is functional and gets the job done. The plastic volume knob is a bit of a downer but 99% of my listening is done via the remote so I don't get hands on with it very often. I will also note that the receiver seems to run cooler than I had expected given what I've asked of it while listening to it. Overall for me, for my application and use case, I'd give it a 9/10. Let's hope Onkyo's HDMI issues aren't present in this series and if not, I'm sure I'll get many, many years of enjoyment out this receiver.

Good to know. I just purchased this receiver because of price,features and warranty. It's still new in the box while i wait for the rest of my system. I was giving it a secound thought and thinking i should go with the TX-NR777, Denon X3300W or Yamaha TSR-7810. I never owned a Onkyo before? I am going to use it with Def Tech's and atmos. thanks for the post.

Seadaddy 03-26-2018 01:22 AM

Quote:

Originally Posted by RKSKYDANCER (Post 55920040)
Good to know. I just purchased this receiver because of price,features and warranty. It's still new in the box while i wait for the rest of my system. I was giving it a secound thought and thinking i should go with the TX-NR777, Denon X3300W or Yamaha TSR-7810. I never owned a Onkyo before? I am going to use it with Def Tech's and atmos. thanks for the post.

I have owned a vast amount of receivers over the years. I just recently moved from a Onkyo tx-nr809 to the rz820, and I’m extremely happy with the 820.

Ciphfer 04-01-2018 06:17 AM

I just picked up the TX RZ820. It replaces my Onkyo TXDS - 797 which I must report has worked flawlessly throughout the years. The main reason for the upgrade is due to needing to finally have HDMI included in the receiver. I used HDMI switches and the optical inputs to work around this on the 797, but eventually I had to make the jump.

I just finished the swapping of the units yesterday (I am running a full 7.1 plus I utilize the zone speakers for other areas in the house) so I have to reserve the judgement until it is fully configured. I used the included mic for the initial setup but went back in using my SPL meter to get a bit more accuracy. I can see how there is more control over the crossover on each speaker as well the ability to EQ and contour to ones specific taste. My only issue so far is that I when I am playing my CD's and Vinyl, I only want the FL, FR and sub playing (2.1 mode). I have not found a way to configure that as of yet but I am still new to the receiver.

ksh977 04-01-2018 01:37 PM

Quote:

Originally Posted by Ciphfer (Post 55955702)
I just picked up the TX RZ820. It replaces my Onkyo TXDS - 797 which I must report has worked flawlessly throughout the years. The main reason for the upgrade is due to needing to finally have HDMI included in the receiver. I used HDMI switches and the optical inputs to work around this on the 797, but eventually I had to make the jump.



I just finished the swapping of the units yesterday (I am running a full 7.1 plus I utilize the zone speakers for other areas in the house) so I have to reserve the judgement until it is fully configured. I used the included mic for the initial setup but went back in using my SPL meter to get a bit more accuracy. I can see how there is more control over the crossover on each speaker as well the ability to EQ and contour to ones specific taste. My only issue so far is that I when I am playing my CD's and Vinyl, I only want the FL, FR and sub playing (2.1 mode). I have not found a way to configure that as of yet but I am still new to the receiver.



“Stereo” listening mode should deliver 2.1. “Pure” and “Direct” modes will be 2.0. The “Music” button on the remote cycles through the listening modes.


Sent from my iPad using Tapatalk

bub_star 04-11-2018 09:56 AM

Ok folks, I'm ready to purchase a new receiver to replace my trusty 806. I am looking at the 820 - any major differences between the 820 & the 920 that would justify the extra $$$ besides the extra channels?

jimbob200521 04-17-2018 05:30 AM

Anyone else wish beyond wishing that you could change the volume from positive numbers to -db like it should be? Onkyo, please at least give us an option!!

MUDCAT45 04-17-2018 06:54 AM

Quote:

Originally Posted by jimbob200521 (Post 56048900)
anyone else wish beyond wishing that you could change the volume from positive numbers to -db like it should be? Onkyo, please at least give us an option!!

settings>audio adjust>volume>volume display

That is for the 820. Not sure about 620

jimbob200521 04-17-2018 06:38 PM

Quote:

Originally Posted by MUDCAT45 (Post 56049222)
settings>audio adjust>volume>volume display

That is for the 820. Not sure about 620

No such option on the 620 and I can only assume it's because it's a "lower end model". Very sad it's not there either way. Thank you for the reply, tho :)

sschen 04-18-2018 12:31 AM

Anyone knows if Onkyo is releasing new models soon RZ-x30 it seems?

I am seeing placeholder listings on B&H for RZ630, 730 & 830. All of which are listed as 9.2 channels too, which may be a mistake???

RZ630 - Onkyo 9.2-Channel 4K RZ Series Network A/V Receiver, 215w/Channel, THX, Atmos - $799
RZ730 - Onkyo 9.2-Channel 4K RZ Series Network A/V Receiver, 225w/Channel, THX, Atmos - $999
RZ830 - Onkyo 9.2-Channel 4K RZ Series Network A/V Receiver, 250w/Channel, THX, Atmos - $1299

hearing specialist 04-21-2018 12:03 PM

I'm considering the 820 to replace my Integra 40.3 mainly the beefier 820 is appealing and cost of $599 at accessories4less and one listing on ebay same price. Question, what volume listening programs are there if they dropped the Dolby Volume??? I do sometimes use it for Netflix in Dolby Digital at say -25 to -20db. I'm also interested in the results of the AccuEQ w/AccuReflex with bypass for fronts and also the 384/32 dacs. The 820 on paper looks powerful but the Integra products are also excellent and my 40.3 puts out the muscle. Just thinking outloud here...

hearing specialist 04-21-2018 03:03 PM

Just purchased from accessories4less, excited to get it. Paid to get it faster so maybe Tuesday it will come. This is a $1400 receiver, not just some entry level product. Our expectations should be high, I'll check first thing once connected to net for any software updates. For any other wondering, just buy it. The discounted prices are too good to pass up for upper end product. My opinion

hearing specialist 04-24-2018 04:41 PM

display changing on 820
 
How do I change the info showing on the display? instead of showing the source and volume, I'd love to have say the Dolby D show. I've gone thru the online manual as well as paper but can't find how to keep what you toggle thru to stay. Also, no way to adjust video???

sschen 04-24-2018 11:18 PM

Quote:

Originally Posted by hearing specialist (Post 56089554)
How do I change the info showing on the display? instead of showing the source and volume, I'd love to have say the Dolby D show. I've gone thru the online manual as well as paper but can't find how to keep what you toggle thru to stay. Also, no way to adjust video???

Pressing the Info button seems to just cycle through the different display momentarily, and it would revert back to the source and volume. I like seeing what audio track is being decoded as well but I haven't seen anything to make it stick.


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