I have been experiencing intermittent audio and video issues
with my X3500H when using a 15 meter (50-foot) RuiPro cable and 18 GHz output on a Lumagen Radiance
The issue (intermittent audio stutters and video blanking) is only when I am using the 18 GHz output with the Lumagen Radiance
Pro and the 15 meter (50-foot) RuiPro cable to both my Denon AVR X3500H in my family room system, and the Marantz AV8805 in my theater system (with the exception of one input that worked
; details below). When I set the Radiance
Pro to output 9 GHz, there is no issue with any of the inputs on either device, so that is an acceptable mitigation that I am using for the X3500H only.
I recently received a replacement cable from RuiPro (outstanding support!) that exhibited the same symptoms, so I tested the orginal 15 meter (50-foot) RuiPro cable in the basement theater system with the Marantz AV8805 AVP. The bottom line is that the RuiPro cable is not the cause of the issue, but rather it is some HDMI issue when the X3500H is in the mix.
What I tested in the basement system was all the inputs on the 8805, and found that only input HDMI Input #7
(CD) with 18 GHz output on the Radiance
Pro resulted in stable audio and video signal. The other HDMI inputs on the 8805 exhibited the problem. I had previously tested all the inputs on the 3500H in the past, and none of them mitigated the intermittent audio and video issues.
I am not sure if anything can be inferred or correlated with the HDMI hardware of the Marantz AV8805 and the Denon AVR X3500H.
What I am wondering, though, is if I should perform a factory default on the X3500H and test again. I only went so far as a soft reset. I am using the Audyssey app, so that would be easy to reload the calibration settings to the AVR.
Thanks for any input.