Onkyo TX-NR787 Has 9-Channel Atmos and DTS:X for $799 MSRP - Page 8 - AVS Forum | Home Theater Discussions And Reviews
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post #211 of 283 Old 04-06-2019, 01:26 PM
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NR-787 low volume at Front Left, Right and Center

Ok I get very low volume on Front Left, Right and Center. The cable is hooked up correctly (black to black and red to red), when I swap the cable i.e red to black the volume is even lower.

Now when I hook up the front speakers to rear or high the volume is back to normal (I am running the test sound in the setup menu).
The volume is soo low that I have to run +12db on Front, and Center and -6db on rear and surround in order to keep the volumes nearly the same level.


Speakers are Ascend Accoustics CMT-340 center and mains.














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post #212 of 283 Old 04-06-2019, 02:02 PM
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Is the receiver new or refurbished?

I would start over first checking all of your speaker wires. If you are not using banana plugs, check the back of the receiver for splayed copper wire touching or grounding.

Then check all of your rca cables making sure they orginate and terminate to the corresponding connections.

Then redo accueq advanced as there could be a setup issue there.

God luck!
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post #213 of 283 Old 04-06-2019, 03:11 PM
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Originally Posted by eriksells916 View Post
Is the receiver new or refurbished?

I would start over first checking all of your speaker wires. If you are not using banana plugs, check the back of the receiver for splayed copper wire touching or grounding.

Then check all of your rca cables making sure they orginate and terminate to the corresponding connections.

Then redo accueq advanced as there could be a setup issue there.

God luck!
It was new....but it just blew up! I had it for 2 weeks... I decided to watch LOTR and upped the volume to 0 db....the center channel suddenly got distorted and than about 30 seconds after that I saw a spark at a speaker and the reciever died. Now when I try to power it up, it enters a diagnostic AMP mode and shows NG:LCR message. God I hope it didn't kill my new speakers!
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post #214 of 283 Old 04-06-2019, 03:12 PM
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Quote:
Originally Posted by eriksells916 View Post
Is the receiver new or refurbished?

I would start over first checking all of your speaker wires. If you are not using banana plugs, check the back of the receiver for splayed copper wire touching or grounding.

Then check all of your rca cables making sure they orginate and terminate to the corresponding connections.

Then redo accueq advanced as there could be a setup issue there.

God luck!
Oh and prior to that, I redid all of my wires with brand new 14 gauge wire and brand new gold plated bannana plugs. Still had the volume issues.
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post #215 of 283 Old 04-06-2019, 03:15 PM
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Originally Posted by tempnexus View Post
Oh and prior to that, I redid all of my wires with brand new 14 gauge wire and brand new gold plated bannana plugs. Still had the volume issues.
Wow crazy! I have never had one do that, it will normally blow speakers first. maybe something bad internally?

2 year warranty on those I think?
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post #216 of 283 Old 04-06-2019, 03:57 PM
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Wow crazy! I have never had one do that, it will normally blow speakers first. maybe something bad internally?

2 year warranty on those I think?
Yeah just requested an RMA...but damn those are brand new speakers I hope it didn't blow them or otherwise I will be mighty mighty pissed!
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post #217 of 283 Old 04-08-2019, 05:01 PM
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Sparks at the speakers. That is weird. You would think if an electrical problem within the receiver, the sparks would have happened at the receiver end. Any cats/dogs, hamsters or other rodents doing things they shouldn't be doing?
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post #218 of 283 Old 04-12-2019, 07:28 AM
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Originally Posted by bguzman View Post
I’m here to ask if anybody else is unable to pass Dolby Vision through their receiver after the Apple TV 4K update? I have done to many reboots, resets, and unplugs to count and still no Dolby Vision through my TX-NR787. My Oppo 203 and Firestick 4K both pass Dolby Vision just fine. The ATV4K will pass Dolby Vision if I connect direct to the TV. It’s always something.
Is anyone aware of any news regarding the above issue?

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post #219 of 283 Old 04-15-2019, 06:21 PM
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This is the email I received from Onkyo regarding the loss of Dolby Vision when attempting to pass through an Onkyo receiver after the last ATV4K update.


Hello Ben

I’ve just tried with our TX-NR787 and AppleTV 4K, I was able to pass Dolby Vision through to the TV. What brand of TV do you have? We have noticed that some TV manufacturers will enable only the base level Dolby Vision pass-through which can lead to output issues.

Have you made sure the TV, receiver and AppleTV are all up to date with their software?

Regards

Michael Mangerpan
Technical Specialist
Onkyo USA Corp.
18 Park Way
Upper Saddle River, NJ 07458



Is anyone currently able to repeat this with their equipment?

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post #220 of 283 Old 04-17-2019, 09:50 AM
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Quote:
Originally Posted by bguzman View Post
This is the email I received from Onkyo regarding the loss of Dolby Vision when attempting to pass through an Onkyo receiver after the last ATV4K update.


Hello Ben

I’ve just tried with our TX-NR787 and AppleTV 4K, I was able to pass Dolby Vision through to the TV. What brand of TV do you have? We have noticed that some TV manufacturers will enable only the base level Dolby Vision pass-through which can lead to output issues.

Have you made sure the TV, receiver and AppleTV are all up to date with their software?

Regards

Michael Mangerpan
Technical Specialist
Onkyo USA Corp.
18 Park Way
Upper Saddle River, NJ 07458



Is anyone currently able to repeat this with their equipment?


Just curious, what firmware is your Apple TV on? I’m on 12.2 and pass Dolby Vision fine through my 787.


Sent from my iPhone using Tapatalk
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post #221 of 283 Old 04-17-2019, 06:15 PM
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Quote:
Originally Posted by roque13 View Post
Just curious, what firmware is your Apple TV on? I’m on 12.2 and pass Dolby Vision fine through my 787.
Sent from my iPhone using Tapatalk
I'm on 12.2 as well. What other equipment is in your video chain?

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post #222 of 283 Old 04-17-2019, 06:19 PM
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Originally Posted by bguzman View Post
I'm om12.2 as well. What other equipment is in your video chain?


I just have the Apple TV into my receiver, and hdmi out to my 65OLEDB6. I have a 4K player, but that doesn’t affect anything.


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post #223 of 283 Old 04-17-2019, 06:27 PM
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I just have the Apple TV into my receiver, and hdmi out to my 65OLEDB6. I have a 4K player, but that doesn’t affect anything.
Sent from my iPhone using Tapatalk
That's interesting. All this started with the latest update to my ATV4K and my TCL TV. My Oppo and Firestick both pass Dolby Vision and yet I can only get Dolby Vision with my ATV4K if I connect it directly to my TV.

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post #224 of 283 Old 04-17-2019, 06:39 PM
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Originally Posted by bguzman View Post
That's interesting. All this started with the latest update to my ATV4K and my TCL TV. My Oppo and Firestick both pass Dolby Vision and yet I can only get Dolby Vision with my ATV4K if I connect it directly to my TV.


What are your settings on your Apple TV? I have these settings:




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post #225 of 283 Old 04-17-2019, 07:30 PM
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What are your settings on your Apple TV? I have these settings:

Spoiler!

Sent from my iPhone using Tapatalk
Mine is set to 4KSDR with match frame and rate on at 4:4:4. This is the way it has been since purchased. Let me set it as you have and I’ll check back.

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post #226 of 283 Old 04-17-2019, 07:33 PM
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Mine is set to 4KSDR with match frame and rate on at 4:4:4. This is the way it has been since purchased. Let me set it as you have and I’ll check back.


Ok cool! I’m curious to see if it works for you. Hopefully it does!


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post #227 of 283 Old 04-17-2019, 08:05 PM
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Ok cool! I’m curious to see if it works for you. Hopefully it does!


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Nope, no dice. In fact I only get HDR and to get sound I have to turn off Dolby Atmos. I’ve spent way to much time with this nonsense. I’m going to leave my ATV4K connected to the HDMI in of my Oppo until either it gets an update or my TV or both. I can get my Dolby Vision fix with my Firestick 4K or the built in apps on my TV.

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post #228 of 283 Old 04-17-2019, 08:07 PM
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Originally Posted by bguzman View Post
I



Nope, no dice. In fact I only get HDR and to get sound I have to turn off Dolby Atmos. I’ve spent way to much time with this nonsense. I’m going to leave my ATV4K connected to the HDMI in of my Oppo until either it gets an update or my TV or both. I can get my Dolby Vision fix with my Firestick 4K or the built in apps on my TV.


That sucks! Sorry it didn’t help.


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post #229 of 283 Old 04-17-2019, 08:38 PM
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That sucks! Sorry it didn’t help.


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Yes it does and thanks for the try.

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post #230 of 283 Old 04-18-2019, 09:29 PM
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I got new firmware today. apparently it was for airplay2. Installed with no problems.
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post #231 of 283 Old 04-23-2019, 09:07 AM
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Firmware 1070 xxxx is available.. Anyone seen a description?????

Samsung UN82MU8000 4K UHD TV | Yamaha RX-A2070 9.2 AVR with Klipsch R-15M L&R and R-34C front stage speakers | Klipsch G-12 surrounds | 4 Atrium 5 front & rear Tops | Dual BIC RtR EV-1200 Subs | 5.1.4 Atmos system | Samsung UBD M9500 BD Player | FireTV 4K | Logitech Harmony 750 | TIVO BOLT OTA 849000 | AppleTV 4K | miniDSP 2 X 4 |
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post #232 of 283 Old 04-23-2019, 10:51 AM
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Firmware 1070 xxxx is available.. Anyone seen a description?????
Attached pdf from onkyo
Attached Files
File Type: pdf Firmware_Update_for_TX-NR787_RZ630_RZ730_RZ830_4-18-2019.pdf (528.5 KB, 24 views)
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post #233 of 283 Old 04-23-2019, 12:04 PM
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Originally Posted by Redding Delivery View Post
Attached pdf from onkyo
Thanks Redding

The 4/18/2019 update will address the following and includes
previous updates:
1. Support AirPlay2.
2. Add setting to switch ''Standard'' and ''Enhanced'' according to
HDMI 4K signal format.

What does #2 mean?
I couldn't find it or am blind? LOL

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post #234 of 283 Old 04-23-2019, 01:13 PM
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Originally Posted by Chuck666 View Post
Thanks Redding

The 4/18/2019 update will address the following and includes
previous updates:
1. Support AirPlay2.
2. Add setting to switch ''Standard'' and ''Enhanced'' according to
HDMI 4K signal format.

What does #2 mean?
I couldn't find it or am blind? LOL
Link in pdf opens owners manual supplement
see the link in the pdf.
switching the HDMI 4k signal format.
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post #235 of 283 Old 04-23-2019, 03:45 PM
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Quote:
Originally Posted by Redding Delivery View Post
Link in pdf opens owners manual supplement
see the link in the pdf.
switching the HDMI 4k signal format.
Like I guessed. I am blind.. Thanks Redding. I was already in enhanced mode............

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post #236 of 283 Old 04-24-2019, 10:41 AM
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I just bought this amp a little while ago to replace a 10 year old Sony that served me well.
I was not really looking to upgrade as I did not think that the new immersive sound formats would be much of an upgrade over the 7.1 system I had. At this price point, I thought what the heck..

I have been over the moon surprised! I believe the on board setup procedure has brought out the absolute best sound that my compliment of Paradigm monitor series has ever produced! I was able to easily find a pair of monitor 3 series on kijiji to match the 4 I already had as surround channels. These with the monitor 7s I use upfront make a very nice 7.1.2 setup in my small HT.

I have been having a blast going through my back catalogue if titles checking out the various native immersive tracks as well as seeing what upmixing sounds like..

Which brings me to my question..I have noticed that this amp defaults to applying DTS Neural on dts tracks and DSU to to Dolby tracks for upmixing. SO far, in my limited testing, I greatly prefer the results of the latter. Is this amp currently capable of applying DSU to DTS HDMA titles and, if so, will a future update take this ability away. Should owners not take updates? Can someone who had taken the most recent update confirm?

I can check myself, but I usually only get to play with my gear on weekends and I will be out of town away from my new toy this weekend..
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post #237 of 283 Old 04-24-2019, 01:35 PM
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For upmixing, you can cycle through on your remote and choose the one you prefer.

While bitstreaming from sources, it will automatically apply DTS:X to sources that contain it and ATMOS for those sources that are ATMOS.

Quote:
Originally Posted by crutzulee View Post
I just bought this amp a little while ago to replace a 10 year old Sony that served me well.
I was not really looking to upgrade as I did not think that the new immersive sound formats would be much of an upgrade over the 7.1 system I had. At this price point, I thought what the heck..

I have been over the moon surprised! I believe the on board setup procedure has brought out the absolute best sound that my compliment of Paradigm monitor series has ever produced! I was able to easily find a pair of monitor 3 series on kijiji to match the 4 I already had as surround channels. These with the monitor 7s I use upfront make a very nice 7.1.2 setup in my small HT.

I have been having a blast going through my back catalogue if titles checking out the various native immersive tracks as well as seeing what upmixing sounds like..

Which brings me to my question..I have noticed that this amp defaults to applying DTS Neural on dts tracks and DSU to to Dolby tracks for upmixing. SO far, in my limited testing, I greatly prefer the results of the latter. Is this amp currently capable of applying DSU to DTS HDMA titles and, if so, will a future update take this ability away. Should owners not take updates? Can someone who had taken the most recent update confirm?

I can check myself, but I usually only get to play with my gear on weekends and I will be out of town away from my new toy this weekend..
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post #238 of 283 Old 04-25-2019, 12:37 PM
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Quote:
Originally Posted by crutzulee View Post
I just bought this amp a little while ago to replace a 10 year old Sony that served me well.
I was not really looking to upgrade as I did not think that the new immersive sound formats would be much of an upgrade over the 7.1 system I had. At this price point, I thought what the heck..

I have been over the moon surprised! I believe the on board setup procedure has brought out the absolute best sound that my compliment of Paradigm monitor series has ever produced! I was able to easily find a pair of monitor 3 series on kijiji to match the 4 I already had as surround channels. These with the monitor 7s I use upfront make a very nice 7.1.2 setup in my small HT.

I have been having a blast going through my back catalogue if titles checking out the various native immersive tracks as well as seeing what upmixing sounds like..

I also just upgraded to this unexpectedly. My expensive Denon 4311ci (RIP) suddenly lost all of it's channels and I needed to replace it. The cool thing about Atmos is that it uses the same speaker locations, (down to the angle!) that Audyssey DSX does, so I was able to reuse my ceiling mounted front height speakers (they are at 45deg) as the Atmos front ceiling speakers. My surround rear speakers were mounted up pretty high in the back, so I was able to use them as the rear Atmos speakers without moving them. The only speakers I might move in the future are my side surround speakers, which are at 90degrees right now and high on the wall. They should probably be moved lower and back to the correct angle for a 5.1 setup.


Anyway, even though I've gone from 11.2 to 5.1.4, this is NO WAY a "downgrade" thanks to Atmos. In all honesty, Audyssey DSX was a glorified reverb setting and it often sounded like it. Atmos is the real deal. Audyssey calibration on the Denon was good, and had actual dual-sub outputs, but I honestly like the sound this cheap Onkyo makes better. I'm using a pair of giant Infinite Baffle subwoofers that can go down below 10Hz and this thing had them moving the couch across the floor like a earthquake had hit the house. The rest of the speakers are various Ascend SEs and a Klipsh THX center. All sound great and nicely matched and seamless.



Anyway, for $500 at my local Best Buy, this thing is a ridiculous value.


A couple of things that perplexed me, being new to Onkyo and Atmos, that may help others:


During the setup, you can choose between Atmos Heights or Atmos Ceiling locations for your overhead speakers. After much digging through the official Atmos white papers, this is simply a difference in the ANGLE of the speakers, not the type of speaker. (despite the onscreen graphics) Either selection has the same output range, unlike the "Atmos-enabled" bouncy speakers. "Ceiling" simply means the receiver expects the speaker to be at around a 45 degree angle from the main listening position. "Height" is expected to be at a much lower 25 degree angle. So choose accordingly. I picked "height" at first because that's what Audyessy DSX called my 45 degree mounted speakers on the Denon and they look like the ones in the Onkyo setup interface. WRONG. I *wish* Onkyo (and other receiver manufactures) would actually list all the angles during the setup instead of meaningless descriptions like "height" and "ceiling".... but I digress.


The other setting that confused me during setup was the "THX subwoofer" setting. I'm not sure if this makes any difference, but I found it means your subwoofer can go down to 20Hz per the THX spec. Mine easily does this, so I turned it on. I left the THX boundary effect setting off, since my couch is not near a wall and the calibration did a great job with the subs anyway.


It's been almost 10 years since I changed my home theater and this little thing has been a lot of fun. It's utterly simplistic compared to the old Denon, but it honestly does everything I need and sounds better.

Last edited by S_rangeBrew; 04-25-2019 at 12:43 PM.
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post #239 of 283 Old 04-25-2019, 01:04 PM
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nice write up @S_rangeBrew . Any hdmi, 4k, dv, uhd video or handshake issues? If not then at this price, this seems like a better deal than getting a mid to high level 7 channel receiver for a bedroom, 2nd HT or living room theater setup. Not sure how the zone 3/height/surround back works, but I would love to be able to control 5.1 plus two more zones for about $500.
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post #240 of 283 Old 04-25-2019, 06:46 PM
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Quote:
Originally Posted by roque13 View Post
That sucks! Sorry it didn’t help.


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Originally Posted by bguzman View Post
Yes it does and thanks for the try.
Just downloaded the new ATV4K beta firmware and all is well. I once again have Dolby Vision and Atmos through my Onkyo TX-NR787.
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HT TCL 55P605, Mitsubishi HC6500, Pioneer UDP LX500, Panasonic LX1000, Firestick 4K, ATV4K, Onkyo TX-NR787, DefTech, Klipsch, Martin Logan, SVS @ 5.2.4 Atmos
Stereo Sansui SR-4050, Dual 1219, Pioneer UDP LX500, Emotiva PT-100, Be One Audio MA100, Polk Monitor 10, SVS SB1000
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