Originally Posted by wine.scribbler
Hi I'm having problems with my 2080. Two problems actually that might be related.
The first was not being able to access Amazon Music via the MusicCast app. I'm not able to get to the log in screen as an Access Error occurs. (I can, however, play amazon music on my network-connected PC and via my Amazon box connected to the amp) I've tried other services via Music Cast ie Tindel and that works fine I can log in and playback with no problem. Following an email exchange with Yamaha support, they suggested I change the units DNS servers which I did. But still no luck in connecting. I changed them back to the google ones that I was using before (which I seem to remember reading about earlier in this thread). I still can't connect to Amazon Music. Now another issue has occurred - this time with Net Radio. Before I changed the DNS servers I had no issues with net radio playback but now all the radio stations I have tried play for about 25 seconds then cut off with an access error. After a further 20 seconds or so they restart only to drop out again. The amp is connected via cable, not wifi.
So is it my router at fault and worth replacing? It's a NetGear N600 DGND3700, which must be a few years old now. Or am I doing something wrong with the DNS settings? Should they, for example, be the same as the ones set in the router?
I've benefited a lot from this forum so am hopeful someone can help.
Even if I don't have either Amazon Music or Tidal on my RX-A20280, I still have and use Net Radio (which works fine, BTW), so I think I could give you some ideas to try at least.
Therefore, presumably your other devices (PC and Box) that you can use for Amazon Music, have the IP settings getting automatically set from the router, right? Then I would say just try this on the Yamaha too.
1. set the router itself with the DHCP for the IP settings that you receive from Internet Provider (including the DNS, so no altering in any way with different DNS's or VPN's or whatever else)
2. set the IP settings on the Yamaha also as DHCP from your router, via cable as you mentioned (as I consider the best)
3. reset Yamaha completely after at least 1 minute of having changed the IP settings (power off, and pull the power cable out for at least 2-3 minutes, better 5 minutes)
4. re-power and try it
5. let us know the results
Yet, I'm not completely sure what you meant by using MusicCast app, since I use only (and exclusively) use the Yamaha AV Controller app, and I have all settings and controls there, including selecting the source (like Tidal, Amazon, NetRadio, etc.). Can somehow this be your issue, actually?
Also would be great if you would specify if you have the latest firmware on Yamaha or not (if not yet, please DO NOT du update just now, first let's figure out with the above settings and then you can upgrade too, especially if still not working).
BTW, I also presume any other audio programs and sources you use with your Yamaha works well, no problems there too, like for example clipping or sudden shut off of the unit, right?
Hope this helps!