Here are the latest big issues I'm fighting including the audio issues while streaming movies from my NAS or apps like HBOnow.
The issue I experience happens when I am listing to a 2-channel source (CD player, CD in Oppo, AppleTV streaming music file) using my 2.1 speakers preset (left, right, subwoofer channels active). If I enter into the speaker preset menu with music playing on the RMC and then exit out using the left arrow or menu button I lose the subwoofer channel. I have a single sub connected to the LFE output on the RMC. I've created the video below to demonstrate my issue. I've turned off the amp to my main speakers so the only audio is what is coming from the powered subwoofer and LFE channel. The only way I get the LFE channel to return is to switch inputs.
If someone else could test and report back I would really appreciate it. Perhaps if this issue only impacts my RMC then maybe I have another unit with hardware issues that can't be fixed with firmware updates.
(Subwoofer audio only heard if you are listening using a pair of headphones are a halfway good pair of computer speakers.)
0:00 playing 2-channel audio from AppleTV. Main amps are turned off so only the powered subwoofer is playing.
0:10 Preset 2 is selected which is a 2.1 setup. Main fronts and sub channel
0:23 I enter into Speaker preset and select Preset 2. Silence from right front channel since my main channels are turned off. This is to be expected.
0:39 When I select the sub channel I hear the test tone, as I should to prove the sub is still active.
0:42 I exit out of speaker preset. Silence
1:00 "Please Wait" message disappears. Music is still playing but not audible since front mains are not powered. No sub channel.
1:10 I switch to a different hdmi input with no source device powered on.
1:34 I switch back to the AppleTV hdmi input.
1:48 AppleTV hdmi syncs and bass begins to play.
1:54 I enter back into speaker preset menu
2:14 I exit out of speaker preset again after a quick test tone coming from subwoofer
2:25 AppleTV is synced and again I have no subwoofer signal.
2:27 I do a quick hdmi input switch
2:33 Sub channel becomes active again.
While attempting to capture more videos, I found some other really strange behavior from my RMC.
I noticed that if I hit the Speaker Preset button once
to check the status (not change the selection) and then hit the "Mode" button to check I'm using "Stereo", the Speaker Preset changes.
0:03 I click the Speaker Preset button once
. Speaker Preset 2.1 (Preset 2) displays on the OLED.
0:06 I click the Mode up button once to ensure I have "Stereo" selected. Stereo displays and when I click the Speaker Preset button once again, the RMC changes to 7.1.6 (Preset 1)
0:08 RMC goes into "Please Wait" mode.
0:15 RMC exit "Please Wait mode and the subwoofer channel no longer outputs bass. I'm guessing because preset 7.1.6 is setup without "Enhanced bass".
0:19 I click Speaker Preset once again, I see the RMC has Preset 1 selected. Selecting "Mode" and "Preset" again moves the Speaker Preset back to Preset 2 and my 2.1 speaker preset.
0:25 RMC enter "Please Wait" mode.
0:28 Bass returns from powered subwoofer
0:32 RMC exits "Please Wait" mode and I'm back to the setup I began the process with.
0:34 I basically retrace the same steps I just described above. With same results
0:47 Without bass coming from powered subwoofer I use the Speaker Preset button to change back to Preset 2 (2.1 setup) and bass returns.
What concerns me about this is what other behind the scenes setting for features are turning on/off when making changes?!?!