Originally Posted by deewan
Again, to be perfectly clear.... the warranty for the XMC-2 nor the RMC-1 have been extended. The 30-day money back return policy has not started for anyone who has purchased a RMC-1. From what you have shared the 30-day return policy for the XMC-2 starts once the processor is delivered.
I'd wager if you ordered the RMC-1 or the XMC-2 and enjoyed the sound enough in the first 30-days without Dirac, then you would not get stuck with a processor. If you need Dirac to make your system sound good, as you implied waiting for Emotiva to release Dirac on the XMC-2 or buying a competing brand (once released) are your options. You could also buy an inexpensive AVR with immersive sound if you want to take advantage of your 5.2.4 speakers now.
Whoops, yeah I meant return policy not warranty. Basically I'm saying I'm not interested in buying the XMC-2 unless I have some insurance that Emotiva isn't going to take months (years) to implement Dirac. If they're not going to extend the "trial period" (return policy) I'd rather just wait on the Monoprice as they seem to be doing a better job so far (although the HTP-1 is their first processor so I guess it's still a toss-up if they have similar issues to Emotiva in that regard).
I was just getting impatient at not having a processor (just finished building my entire A/V system, minus the processor) but not sure I want to gamble on Emotiva actually making a deadline for once lol.
Buying a cheap processor and reselling it might work (a lot of hassle for a couple months but still).
Originally Posted by bmcleod
I’m surprised to hear this too, as both the XMC-1 and RMC-1 30-day return period began when Dirac shipped. I wonder if Grayson was quoting an XMC-2 that had been received by virtue of an XMC-1 “Trade In”, I can see that situation justifiably having a different return policy.
Yeah, I find it a bit odd. I mean I could technically just buy the RMC-1 if that's the case, but I would be 100% returning it (gaming the system basically) as I have no need for its features (even the XMC-2 and HTP-1 are more than I need but at least not RMC-1 levels of overkill).
I've contacted Emotiva again for clarification in case Grayson misunderstood.