Originally Posted by Jet Flyer
Well guys, I just spent hours trying to get sound out of my RMC-1 tonight. It's one in the morning and I've done messing with it. I decided to upgrade my projector and fed it with 8K fiber optic HDMI cable from Monoprice. I have no problem with video or audio from Apple TV. I can get video but no audio from DVD or Blu-ray. I haven't changed cables on anything accept going to the new projector. I tried changing audio on the DVD all the way down to 2.0 and nothing. I tried unplugging everything several times and still nothing. I have everyone coming over tomorrow night for the big reveal but now I may have to cancel. One of my friends was considering the RMC-1 and if I have to cancel the get together, I'm willing to bet he will spend his money elsewhere, not to mention the endless crap he will give me for my choice.
Does anyone have any thoughts of what I could try? I'm sure Emotiva will be closed tomorrow, so that may not be an option.
I'm sure you have already done most of these, but let's start from scratch to ensure everything is perfect. Make sure you have the latest firmware loaded.
RECOMMENDED FIRMWARE UPGRADE PROCESS
1. Save your user settings to the USB stick.
2. Do a factory reset on the RMC to get the unit back to all default settings.
3. Power on RMC, insert USB stick and use RMC menu's to load the new code into the processor.
3. Once the processor reboots turn RMC on.
4. Load your saved user settings onto the RMC.
5. Turn everything off and unplug power from all source and display devices.
6. Flip the main power switch on the back of the RMC to off, wait 10 seconds and turn power back on tot the RMC.
7. Beginging plugging your source and display devices back into a power source one at a time.
8. Wait one minute to ensure everything is on standby mode or powered on.
9. You can now use your system with the new firmware.
HELPFUL HINTS AND BEST PRACTICES
Ensure all hdmi cables to support a minimum of HDMI 2.0 18 Gbps with up to 32 audio channels and HDCP 2.2 Compliant
Use only one display device (TV, projector, etc). The single biggest cause for unusual issues is connecting monitors, TV's or projectors that have different video requirements. If you connect two devices connected to the two outputs of the RMC-1, it has to find a video output configuration that satisfies both, and must re-think that whenever you turn one or the other on or off. Since your projector is 4k and HDR, if you connect a TV to the other output on the RMC-1, choose one that is also 4k and HDR will minimize this sort of issues.
If using only one display device and that device is a project, use hdmi output #1
. If using a TV or a display device with it's own audio capabilities use hdmi output 2.
I have set all my source devices to a specific and matching video type. Many hdmi connected devices will do their best to automatically pick the best quality and frame rate settings based on your other equipment. When you have multiple devices with auto or different video signals things can get confusing for the RMC. Changing all video source devices to the same format helps reduce the complication.
The order which devices are powered on. If you're using all your device remotes, try turning on the RMC first, then your projector/TV and then finally your source device. I'm using a Harmony remote and I've rearranged the order of my turn on macros. I first turn on the RMC, then projector and then the video player. I also have a 2 second delay between the RMC turning on and sending the signal to switch inputs.
The order which devices are turned off. Much like the above point, I believe the order can have an impact on the RMC's next startup. While shutting down I use there reverse order of turning items on. I turn the source device off first, then projector and finally the RMC.
Turn off CEC for all my devices.
Disable all inputs that are not being used. This seems to help a bit when cycling through input selections trying to get hdmi AV lock on.
When setting up each source device within the RMC, select if that device is hdmi 1.4 or 2.0 compliant.
Double check all speaker levels with both internal and external test tones. I have found differences between the internal tones when compared to external tones for a calibration disc.
As others have mentioned, make sure your Oppo is set to output bitstream and not secondary audio. Also when you switch inputs check to see if the info the RMC displays changes. For instance if you are using the AppleTV to listen to music and if you change to the Oppo, does the video and audio details change. That will tell you if the RMC is seeing the Oppo at all. If those details don't change or go to something like PCM 0.0, then it could be your cables.