Originally Posted by Cbi1000
About 3 or 4 months ago i purchased a SR 8012 and since that day I’ve been in receiver hell. After about 6 weeks i started to hear static coming through every speaker, including the sub, no matter what the source. Blu Ray, Sat, Apple TV, Radio, doesn’t matter loud static. So I tried everything under the sun. Finally called Marantz, they had me do a micro processor reset. Issue solved, however i had to recalibrate and enter all settings. 2-3 weeks later, static back. Called again, they had me do the reset again. 10 days later, static is back. Called again, now I have to ship the receiver to a authorized repair center, on my dime! I live in Oregon, there are ZERO repair centers in Oregon, not a one. So i have to ship it to California. 4-8 week turn around. This is my first Marantz product, it will be my last. Once it’s back in my hands for sale it goes never to buy another Marantz product ever. Customer service is horrible, repair process is a joke.... Rant over.
Uggg, so disappointed.
Hey you should join the guy that's never buying Denon again. Maybe you all can start a club and never buy any equipment
Where in Oregon are you? If you bought from a dealer you should make them deal with it. Chelsea audio handles returns for me if that sort of thing happens and usually give a loaner of some sort in the meantime.
Video: JVC RS4500 135" screen in pure black room no light, htpc nvidia 1080ti.
Audio: Anthem mrx720 running 7.1.4, McIntosh MC-303, MC-152, B&W 802d3 LR, B&W HTM1D3 center, B&W 805d3 surround, B&W 702S2 rear, B&W 706s2 x 4 shelf mounted for atmos, 2 sub arrays both infinite baffle: 4x15 fi audio running on behringer ep4000 + 4x12 fi audio running on 2nd ep4000.