Audio vs. video - Suggestions on how to fix this? - AVS Forum | Home Theater Discussions And Reviews
Forum Jump: 
 
Thread Tools
post #1 of 11 Old 04-06-2020, 10:32 AM - Thread Starter
Member
 
webdzynes's Avatar
 
Join Date: Nov 2004
Posts: 176
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
Liked: 10
Audio vs. video - Suggestions on how to fix this?

I have a Denon avr-x3000 as my home theater receiver unit. Its combined with a Samsung 4k 65" TV and an Ultra 4k Samsung dvd player. Now, when I plug the player into the HDMI Blue Ray receiver port and play an ultra 4k disc, I get great surround sound (i.e. different sounds coming out of different speakers, etc,.) but TV video which is reduced - I get a disclaimer on the TV which says "The content will be played in HD because either the display or the HDMI port does not support HDCP 2.2. Change the display or HDMI input port and try again." And then the video is not as good... So if I plug the player directly into the TV, the video is now great but the sound coming out of each speaker is the same for all so I lose the surround, dimension, etc. Anybody have a suggestion on how I could fix this (ideally inexpensively...)? Thanx -
webdzynes is offline  
Sponsored Links
Advertisement
 
post #2 of 11 Old 04-06-2020, 10:45 AM
AVS Forum Addicted Member
 
afrogt's Avatar
 
Join Date: Jul 2003
Location: SF Bay Area
Posts: 28,194
Mentioned: 61 Post(s)
Tagged: 0 Thread(s)
Quoted: 2429 Post(s)
Liked: 1593
The Denon x3000 is a 2013 AVR with HDMI 1.4a and doesn't support copy protected 4K content, nor is it HDCP 2.2. You need an AVR with HDMI 2.0a or higher & at least HDCP 2.2

Denon only goes back to 2015 for this support, such as the x3200 not the x3000.

If the Samsung 4K player has dual HDMI out you can connect one to the x3000 for audio and the other one directly to the TV for 4K video.

Which Samsung player is it?

Afro GT
afrogt is offline  
post #3 of 11 Old 04-06-2020, 10:59 AM - Thread Starter
Member
 
webdzynes's Avatar
 
Join Date: Nov 2004
Posts: 176
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
Liked: 10
Quote:
Originally Posted by afrogt View Post
The Denon x3000 is a 2013 AVR with HDMI 1.4a and doesn't support copy protected 4K content, nor is it HDCP 2.2. You need an AVR with HDMI 2.0a or higher & at least HDCP 2.2

Denon only goes back to 2015 for this support, such as the x3200 not the x3000.

If the Samsung 4K player has dual HDMI out you can connect one to the x3000 for audio and the other one directly to the TV for 4K video.

Which Samsung player is it?

Its the Samsung UBD M-8500. There is only 1 HDMI out but there is an HDMI Optical port - but I dont know if that would fix the issue with this setup... (Thanx for the input!!)
webdzynes is offline  
Sponsored Links
Advertisement
 
post #4 of 11 Old 04-06-2020, 11:39 AM
AVS Forum Addicted Member
 
afrogt's Avatar
 
Join Date: Jul 2003
Location: SF Bay Area
Posts: 28,194
Mentioned: 61 Post(s)
Tagged: 0 Thread(s)
Quoted: 2429 Post(s)
Liked: 1593
You won't get the best audio via the optical, just DD 5.1 and DTS while HDMI can send lossless audio such as TrueHD and DTS:HD from Blu Ray.

If you want to keep the AVR then maybe look at a 4K player with dual HDMI out, something like the Sony x700

https://www.bestbuy.com/site/sony-st...?skuId=6188345

https://www.walmart.com/ip/Sony-4K-U...X700/609137213

Afro GT
afrogt is offline  
post #5 of 11 Old 04-06-2020, 12:32 PM - Thread Starter
Member
 
webdzynes's Avatar
 
Join Date: Nov 2004
Posts: 176
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
Liked: 10
Quote:
Originally Posted by afrogt View Post
You won't get the best audio via the optical, just DD 5.1 and DTS while HDMI can send lossless audio such as TrueHD and DTS:HD from Blu Ray.

If you want to keep the AVR then maybe look at a 4K player with dual HDMI out, something like the Sony x700

[url]https://www.bestbuy.com/site/sony-streaming-4k-ultra-hd-hi-res-audio-wi-fi-built-in-blu-ray-player-black/6188345.p?skuId=6188345[/url]

https://www.walmart.com/ip/Sony-4K-U...X700/609137213
It probably would make more sense to get a more recent AVR. What do you think of the Denon AVR-X3500H? Would that be a solid choice or should I look at something else for around the same price point ($450 on eBay) which delivers better value or quality? (This is GREAT input - very helpful!)
webdzynes is offline  
post #6 of 11 Old 04-06-2020, 04:03 PM
AVS Forum Addicted Member
 
afrogt's Avatar
 
Join Date: Jul 2003
Location: SF Bay Area
Posts: 28,194
Mentioned: 61 Post(s)
Tagged: 0 Thread(s)
Quoted: 2429 Post(s)
Liked: 1593
The x3500 is a great choice but make you get from an authorized dealer so you get the full 3 year warranty.

Afro GT
afrogt is offline  
post #7 of 11 Old 04-06-2020, 09:16 PM
AVS Forum Special Member
 
JChin's Avatar
 
Join Date: Oct 2008
Location: Mesquite Tx
Posts: 9,187
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
Quoted: 486 Post(s)
Liked: 255
Quote:
Originally Posted by webdzynes View Post
So if I plug the player directly into the TV, the video is now great but the sound coming out of each speaker is the same for all so I lose the surround, dimension, etc. Anybody have a suggestion on how I could fix this (ideally inexpensively...)? Thanx -
Hi webdzynes, go into TV Sound menu under Expert Settings...set HDMI Input Audio Format to Bitstream and Digital Output Audio Format to Dolby Digital. Just note some movies will not output dolby digital with ARC setup (like Blu-ray disc The Equalizer 2).
JChin is offline  
post #8 of 11 Old 04-07-2020, 11:23 AM - Thread Starter
Member
 
webdzynes's Avatar
 
Join Date: Nov 2004
Posts: 176
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
Liked: 10
Quote:
Originally Posted by JChin View Post
Hi webdzynes, go into TV Sound menu under Expert Settings...set HDMI Input Audio Format to Bitstream and Digital Output Audio Format to Dolby Digital. Just note some movies will not output dolby digital with ARC setup (like Blu-ray disc The Equalizer 2).
Thank you! I did as suggested but it appears to have made no difference. Perhaps this is one of those movies (It's Rise of Skywalker, Ultra 4k) (Does Dolby Digital REQUIRE Bitstream to work? Will it work under the PCM setting?)

I also just picked up a TosLink (optical) cable in the event that might work. I have an optical port on the DVD player, AVR Reciever, and TV. Should I try that and if so, with what configuration? Theres such a video difference that I really want the 4k but its too bad to miss out on the surround sound to have it... Thanx again...

Last edited by webdzynes; 04-07-2020 at 11:44 AM.
webdzynes is offline  
post #9 of 11 Old 04-07-2020, 11:28 AM
AVS Forum Special Member
 
Join Date: Mar 2018
Posts: 1,369
Mentioned: 19 Post(s)
Tagged: 0 Thread(s)
Quoted: 584 Post(s)
Liked: 292
Make sure you choose the dolby digital track and not the dolby trueHD or atmos track in the blu-ray movie menu.
Leeliemix is offline  
post #10 of 11 Old 04-07-2020, 11:49 AM - Thread Starter
Member
 
webdzynes's Avatar
 
Join Date: Nov 2004
Posts: 176
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 8 Post(s)
Liked: 10
Quote:
Originally Posted by Leeliemix View Post
Make sure you choose the dolby digital track and not the dolby trueHD or atmos track in the blu-ray movie menu.
Maybe that's it! Dolby Atmos is the only sound option on the ultra 4k disc...
webdzynes is offline  
post #11 of 11 Old 04-14-2020, 11:31 PM
Senior Member
 
philpoe's Avatar
 
Join Date: Jan 2009
Posts: 391
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
Quoted: 169 Post(s)
Liked: 64
If you're not ready for a new receiver, an HDMI splitter may do the trick for now. One output into the TV, one into the AVR.
Quote:
Originally Posted by webdzynes View Post
Its the Samsung UBD M-8500. There is only 1 HDMI out but there is an HDMI Optical port - but I dont know if that would fix the issue with this setup... (Thanx for the input!!)
philpoe is online now  
Sponsored Links
Advertisement
 
Reply Receivers, Amps, and Processors

Tags
audio vs. video

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off