This thread is for discussion of the 2020 Denon AVRs: S960H/X2700H/X3700H/X4700H/X6700H
* NOTE: The 2019 S650H, S750H, and X1600H will not be replaced and will continue through 2020 and therefore will continue being discussed in the 2019 Denon AVR Owner's thread. The X6700H will have a 3 year life cycle so will continue to be discussed in this thread until it is replaced in 2023. The remaining 2020 models will not be replaced in 2021 and will continue through to 2022.
Sound United (parent company of Denon and Marantz) has released information on the new 2020 Denon "X" models with the new "S960H" model information soon to follow.
What's new or to be added via firmware update for the 2020 models?
- Features added to the 2019 models continue (and now also added to the X4700H/X6700H as the 2018 X4500H/X6500H were not replaced in 2019)
----- HDCP 2.3 all HDMI inputs/outputs
----- Dolby Atmos Height Virtualization (aka "Sp. Virtualizer") factory defaults to ON, so with a 7.1 or less setup, this feature is enabled; works with DD/DTS/PCM w/no Audyssey limitation). Note; however, that with a 6.1 setup, the single Surround Back speaker will be silent.
----- Main Zone HDMI/TV Audio distribution (multi channel) down mixed to 2CH for Zone 2/3/HEOS speakers - press the [Zone 2 Source] button on the AVR front panel and select "Source" instead of the actual source name (formerly only on 2019 X3600H)
----- USB input supports both FAT32 and NTFS
----- ALL ZONE STEREO setting added to Quick Select buttons
----- Bluetooth transmission to single set of headphones/hearing aids (with "Bluetooth only" or "Bluetooth + speakers" settings) - volume adjustment via headphone/hear aids only
----- HDMI Custom Input Assign (able to assign a single HDMI input jack to multiple source names to enable saving separate audio input assignments for each, ie. HDMI, digital, analog))
----- HDMI Input Auto Rename (AVR will automatically change the input name if recognized, eg. if using PS4, the name would change to PS4)
----- Airplay disable (ON/OFF) - so AVR is not seen as an Airplay device (eg. if kids in the house that might accidently select it as a source)
----- Roon tested (via Airplay or USB)
----- Able to "overlay" the volume bar, INFO and OPTION menus on all 4k (and now 8k as well for 2020 models) video with Setup menu displayed on black background - note that <VIDEO MODE> (formerly <Video Conversion>) must be set to other than "Bypass" for the "overlay" to occur.
- S960H - MSRP ($649), 7.2CH, 90W, HDMI In/Out (7/2, main/main outputs) - avail mid-July
All HDMI inputs (except single HDMI 2.1/8k/HDCP 2.3) are 4k/HDCP 2.3 capable, HDMI 1080p/4k to 8k upscaling, 32 bit AK4458VN DAC (as well as on all higher level models up to the X6700H), Audyssey MultEQ (6 mic positions), networking, DSD via USB/network source, speaker posts, and an on board Denon HEOS module (allows streaming of HEOS app music services to the AVR as well as streaming PCM 2.0 source from the AVR to HEOS wireless speakers set up around the home). Firmware updates are installed via a network connection or USB. It features a PHONO input, Dolby Vision + HLG + ALLM, Atmos/DTS:X 5.2.2. It features 5.1 + Zone 2 capability using the Surround Back speaker posts for Zone 2; however, does not have Zone 2 pre-outs like the "X" models to allow for a 7.2 + Zone 2. DTS Virtual:X (simulates height audio when using a 5.1 configuration but Audyssey is disabled). Dolby Atmos Height Virtualizer (Audyssey is not disabled). Able to display volume bar, INFO and OPTION menus on all 4k/8k video with Setup screen taking up whole display on black background. No analog --> HDMI conversion, 2 year warranty, able to use the Audyssey MultEQ Editor app ($20, iOS/Android) which can be used to edit the Audyssey EQ curve as well as save copies to allow for testing various changes you might want to make. Works with Amazon Alexa, Google Assistant, Apple Siri and Josh.ai. Note there is no front HDMI input.
- X2700H - MSRP ($849), 7.2CH, 95W, HDMI In/Out (7/2, main/main outputs) - avail mid-August
Upgrading from the S960H adds Audyssey MultEQ XT (8 mic positions), Zone 2 pre-outs, PHONO input, No analog --> HDMI conversion (ie. X4700H is the lowest model with this feature), a removable power cord, RS-232, Crestron/Control 4 interface, ISF (Day/Night) calibration settings (to be set by an ISF calibrator), 3 year warranty, able to use the Audyssey MultEQ Editor app. Includes “ihiji Invision” and Domotz Pro remote system management technology. Note there is no front HDMI input.
- X3700H - MSRP ($1199), 9.2CH (expandable to 11CH [7.2.4] w/2CH amp), 105W, HDMI In/Out (7/3, main/main/Zone 2 outputs) - avail late June/early July
Upgrading from the X2700H adds: one additional HDMI input, Zone 2 custom settings (bass, treble, HPF, stereo/mono), 12v trigger (1), DSD over HDMI, Zone 2 HDMI Monitor output, HDMI/digital PCM 2.0 audio to Zone 2 speaker posts/pre-outs/HEOS speakers, and the lowest model with at least 7.2 main zone pre-outs, 2 internal fans. No noticeable difference in power, but much better audio quality using the much more advanced Audyssey MultEQ XT32 and Sub EQ HT (when using 2 subs; independent sub level/delay). The Audyssey Low Frequency Containment (LFC) feature which helps to reduce the impact of lower frequency waves passing through walls (great when watching at night with others asleep nearby or if living in an apartment with thin walls). Additional DSP added that now allows for Audyssey MultEQ XT32 (but not Dynamic EQ, Dynamic Volume, LFC) to be enabled with DTS Virtual:X as well as using Dynamic EQ + Dynamic Volume with IMAX Enhanced DTS:X. AMP ASSIGN = Pre-Amp (when using all external amps). Note there is no front HDMI input.
- X4700H - MSRP ($1699), 9.2CH (expandable to 11CH [7.2.4] w/2CH amp), 125W, HDMI In/Out (8/3, main/main/Zone 2 outputs) avail mid-June
Upgrading from the X3700H adds: front HDMI input, analog --> HDMI conversion, Zone 3 (same independent inputs as Zone 2 except not HDMI), a 2nd 12v trigger, front panel display of speaker inputs (or outputs), metal front panel with 2 line display, Custom 2 CH main zone settings (using FL/FR or dedicated Front B; LARGE/SMALL; crossover settings, sub – on/off, distance, level), Auro 3D 10.1/Auromatic, AL32 Processing, Bass Sync, same software used on the X8500H for improved audio quality also used on X4700H/X6700H; Remote Control able to store preset codes from other mfr devices (see below) and the ability to add Auro 3D Voice of God/Top Surround via the Subwoofer pre-out 2 only. Audyssey MultEQ XT32 (but not Dynamic EQ, Dynamic Volume, LFC) to be enabled with DTS Virtual:X as well as using Dynamic EQ + Dynamic Volume with IMAX Enhanced DTS:X - these features exist on the X4500H/X6700H and continue with the X4700H/X6700H. Sound quality has been improved (over the X3700H) using the same software technique used with the X8500H.
Remote Control Preset Codes: http://manuals.denon.com/AVRX4700H/preset/AVRX4700HPresetCodes.pdf
- X6700H - MSRP ($2499), 11.2CH (expandable to 13CH [7.2.6 or 9.2.4] w/2CH amp) , 140W, HDMI In/Out (8/3, main/main/Zone 2 outputs) avail mid-June
Upgrading from the X4700H adds: 2 additional on board amps (w/capability to expand to 7.2.6 or 9.2.4 (after DTS:X Pro firmware update) with external 2CH amp; the additional 2 height speakers can be either Top Middle or Top Surround+Center Height), Front Wide speaker support via Height 3 speaker posts, more robust amps, mfr'd in Japan, gold plated connectors, Dialog Enhancer (focuses on boosting human vocal frequencies), 5.1 CH full bi-amp -FL/FR/C/SL/SR, and Auro 3D 13.1 to include Center Height, DTS:X Pro (firmware update December 2020)
Remote Control Preset Codes: http://manuals.denon.com/AVRX6700H/preset/AVRX6700HPresetCodes.pdf
---------------------------------
Welcome to the Official 2020 Denon AVR models thread
If this is your first visit to this thread, and you want to ask a question about one of the 2020 Denon AVR models, either one that you own or one that you are thinking of buying, please provide the following information to allow for better responses to your questions:
(a) Identify the model number in question (eg. X3700H), as there are 5 different models discussed in this thread. Also if you have not posted in several days since your initial post, please post the model number again so we don't have to back track to learn which model you are referencing.
(b) Identify what you've done so far to troubleshoot the issue and what the front panel is displaying if an audio issue, (also take a few minutes to review the Troubleshooting section provided in post 3 as your question may already be answered there,
(c) Unless you indicate what settings have been changed, the assumption will be that all settings are on the factory defaults (ie. usually "Auto"),
(d) If the advice given seems to simplistic or obvious, don't shoot the advice giver as we have no idea of the level of your technical understanding,
(e) If there is no response to your post, it either means no one knows the answer or it has simply been overlooked so please repost if you still have not resolved your issue,
(f) If you post a question in this thread and are given advice and either it or some other advice (eg. Denon phone support, Denon "Ask a Question" email support) resolves your issue, have the common courtesy to post back what solution resolved your issue so others can learn from it as well,
(g) If the issue is not user error or not just a misunderstanding on how the AVR works, please call Denon support so the issue is registered,
(h) When responding to another post that is providing assistance to you, please press the "Quote" button in the lower right corner of that other poster's response so that response is also listed with your new post to provide some context, and,
(i) If you don't live in either the USA or Canada, please either indicate your country location in your profile or your post as some Denon models from other regions in the world differ in configuration from their USA/Canada counterparts otherwise responses made in this thread are in regards to the USA/Canada models only.
* NOTE: The 2019 S650H, S750H, and X1600H will not be replaced and will continue through 2020 and therefore will continue being discussed in the 2019 Denon AVR Owner's thread. The X6700H will have a 3 year life cycle so will continue to be discussed in this thread until it is replaced in 2023. The remaining 2020 models will not be replaced in 2021 and will continue through to 2022.
Sound United (parent company of Denon and Marantz) has released information on the new 2020 Denon "X" models with the new "S960H" model information soon to follow.
What's new or to be added via firmware update for the 2020 models?
- Features added to the 2019 models continue (and now also added to the X4700H/X6700H as the 2018 X4500H/X6500H were not replaced in 2019)
----- HDCP 2.3 all HDMI inputs/outputs
----- Dolby Atmos Height Virtualization (aka "Sp. Virtualizer") factory defaults to ON, so with a 7.1 or less setup, this feature is enabled; works with DD/DTS/PCM w/no Audyssey limitation). Note; however, that with a 6.1 setup, the single Surround Back speaker will be silent.
----- Main Zone HDMI/TV Audio distribution (multi channel) down mixed to 2CH for Zone 2/3/HEOS speakers - press the [Zone 2 Source] button on the AVR front panel and select "Source" instead of the actual source name (formerly only on 2019 X3600H)
----- USB input supports both FAT32 and NTFS
----- ALL ZONE STEREO setting added to Quick Select buttons
----- Bluetooth transmission to single set of headphones/hearing aids (with "Bluetooth only" or "Bluetooth + speakers" settings) - volume adjustment via headphone/hear aids only
----- HDMI Custom Input Assign (able to assign a single HDMI input jack to multiple source names to enable saving separate audio input assignments for each, ie. HDMI, digital, analog))
----- HDMI Input Auto Rename (AVR will automatically change the input name if recognized, eg. if using PS4, the name would change to PS4)
----- Airplay disable (ON/OFF) - so AVR is not seen as an Airplay device (eg. if kids in the house that might accidently select it as a source)
----- Roon tested (via Airplay or USB)
----- Able to "overlay" the volume bar, INFO and OPTION menus on all 4k (and now 8k as well for 2020 models) video with Setup menu displayed on black background - note that <VIDEO MODE> (formerly <Video Conversion>) must be set to other than "Bypass" for the "overlay" to occur.
- A single HDMI 2.1/HDCP 2.3/8k/40Gbps input (8K/60Hz and 4K/120Hz pass-through) with all remaining HDMI inputs 4k/HDMI 2.0b/HDCP 2.3 - [Note that the 40Gbps number is more likely to be the number the industry adopts at large vs the 48Gbps initial target. The 2020 LG OLED X series just released with 40Gbps ports.]
- Both main zone HDMI monitor outputs are also 8k/HDCP 2.3 while the Zone 2 monitor output (X3700H/X4700H/X6700H) remains 4k/HDMI 2.0b/HDCP 2.3
- AUX 2 button on remote relabeled to 8k
- AUX 1 button on remote relabeled to AUX
- AMP ASSIGN = Pre-amplifier mode (formerly only featured on the flagship models) - physically "disconnects" (but leaves powered on) all on board amps when only external amps are being used, regardless of how many speakers are being externally powered as long as the AVR's on board speaker posts are not used (X3700H and higher)
- Speaker Preset (1/2) - Store two sets of speaker settings (including separate Audyssey EQ for each ie. no longer need to use USB or MultEQ Editor app for this); also added to Quick Select buttons
- Gaming enhancements - all HDMI inputs are able to pass Variable Refresh Rate (VRR); Quick Frame Transport (QFT); Auto Low Latency Mode (ALLM - previously added on some older models via firmware update)
- Video/Movie enhancements - all HDMI inputs are able to pass Dynamic HDR, HDR10+ and Quick Media Switching (QMS)
- Height 3/Front Wide speaker support (X6700H only)
- Auro 3D Center Height (CH) with Auro 3D 13.1 support (X6700H only)
- Able to use DTS Neural:X on all audio
- HDCP Setup - sets the HDCP version (Auto/1.4/2.3) for an HDMI input source
- ECO Mode defaults to "Auto"
- Volume Limit - variable from 60-80 / -20dB to 0dB (vs. fixed 60/70/80 - -20dB/-10dB/0dB on older models)
- Bass Sync can be enabled in DIRECT/PURE DIRECT modes with a multi channel audio source (X4700H/X6700H)
- Video - Information menu displays whether ALLM / QMS / QFT enabled on input signal
- All models use the same AK4458VN DAC.
- Dolby Surround Upmixer (DSU) - able to up mix to a single Surround Back speaker (ie. 6.1 setup) and Front Wide speakers (X6700H only) when the "Speaker Virtualizer" is OFF
- Added via future firmware update:
- Screen saver - moving DENON icon (after no video input or same menu displayed for more than 5 minutes - Default = OFF); also moving MUTE icon (November 11, 2020)
- DTS:X Pro - support for up to 7.2.6 (with ability to select either Top Middle or Top Surround+Center Height) or 9.2.4 (ie. Front Wide) - X6700H only (November 11, 2020)
- Dolby Surround upmixer Surround Parameter (Center Spread) (November 11, 2020) - selectable with DD/PCM 2.0 source audio and Dolby Surround sound mode
- HDMI 2.1 FRL (Fixed Rate Link) display (November 11, 2020)
- Front HDMI input removed (S960H/X2700H/X3700H only)
- Denon Link HD jack removed (X4700H/X6700H) - used with a Denon Link HD compatible Denon Blu Ray player
- Analog ---> HDMI conversion no longer supported (X3700H)
- All "X" series models have a 3 year warranty if purchased new/open-box from an authorized dealer
- All "S" series models have a 2 year warranty if purchased new/open-box from an authorized dealer
- All refurbished models have a 1 year warranty if purchased from an authorized refurb dealer
- S960H - MSRP ($649), 7.2CH, 90W, HDMI In/Out (7/2, main/main outputs) - avail mid-July
All HDMI inputs (except single HDMI 2.1/8k/HDCP 2.3) are 4k/HDCP 2.3 capable, HDMI 1080p/4k to 8k upscaling, 32 bit AK4458VN DAC (as well as on all higher level models up to the X6700H), Audyssey MultEQ (6 mic positions), networking, DSD via USB/network source, speaker posts, and an on board Denon HEOS module (allows streaming of HEOS app music services to the AVR as well as streaming PCM 2.0 source from the AVR to HEOS wireless speakers set up around the home). Firmware updates are installed via a network connection or USB. It features a PHONO input, Dolby Vision + HLG + ALLM, Atmos/DTS:X 5.2.2. It features 5.1 + Zone 2 capability using the Surround Back speaker posts for Zone 2; however, does not have Zone 2 pre-outs like the "X" models to allow for a 7.2 + Zone 2. DTS Virtual:X (simulates height audio when using a 5.1 configuration but Audyssey is disabled). Dolby Atmos Height Virtualizer (Audyssey is not disabled). Able to display volume bar, INFO and OPTION menus on all 4k/8k video with Setup screen taking up whole display on black background. No analog --> HDMI conversion, 2 year warranty, able to use the Audyssey MultEQ Editor app ($20, iOS/Android) which can be used to edit the Audyssey EQ curve as well as save copies to allow for testing various changes you might want to make. Works with Amazon Alexa, Google Assistant, Apple Siri and Josh.ai. Note there is no front HDMI input.
- X2700H - MSRP ($849), 7.2CH, 95W, HDMI In/Out (7/2, main/main outputs) - avail mid-August
Upgrading from the S960H adds Audyssey MultEQ XT (8 mic positions), Zone 2 pre-outs, PHONO input, No analog --> HDMI conversion (ie. X4700H is the lowest model with this feature), a removable power cord, RS-232, Crestron/Control 4 interface, ISF (Day/Night) calibration settings (to be set by an ISF calibrator), 3 year warranty, able to use the Audyssey MultEQ Editor app. Includes “ihiji Invision” and Domotz Pro remote system management technology. Note there is no front HDMI input.
- X3700H - MSRP ($1199), 9.2CH (expandable to 11CH [7.2.4] w/2CH amp), 105W, HDMI In/Out (7/3, main/main/Zone 2 outputs) - avail late June/early July
Upgrading from the X2700H adds: one additional HDMI input, Zone 2 custom settings (bass, treble, HPF, stereo/mono), 12v trigger (1), DSD over HDMI, Zone 2 HDMI Monitor output, HDMI/digital PCM 2.0 audio to Zone 2 speaker posts/pre-outs/HEOS speakers, and the lowest model with at least 7.2 main zone pre-outs, 2 internal fans. No noticeable difference in power, but much better audio quality using the much more advanced Audyssey MultEQ XT32 and Sub EQ HT (when using 2 subs; independent sub level/delay). The Audyssey Low Frequency Containment (LFC) feature which helps to reduce the impact of lower frequency waves passing through walls (great when watching at night with others asleep nearby or if living in an apartment with thin walls). Additional DSP added that now allows for Audyssey MultEQ XT32 (but not Dynamic EQ, Dynamic Volume, LFC) to be enabled with DTS Virtual:X as well as using Dynamic EQ + Dynamic Volume with IMAX Enhanced DTS:X. AMP ASSIGN = Pre-Amp (when using all external amps). Note there is no front HDMI input.
- X4700H - MSRP ($1699), 9.2CH (expandable to 11CH [7.2.4] w/2CH amp), 125W, HDMI In/Out (8/3, main/main/Zone 2 outputs) avail mid-June
Upgrading from the X3700H adds: front HDMI input, analog --> HDMI conversion, Zone 3 (same independent inputs as Zone 2 except not HDMI), a 2nd 12v trigger, front panel display of speaker inputs (or outputs), metal front panel with 2 line display, Custom 2 CH main zone settings (using FL/FR or dedicated Front B; LARGE/SMALL; crossover settings, sub – on/off, distance, level), Auro 3D 10.1/Auromatic, AL32 Processing, Bass Sync, same software used on the X8500H for improved audio quality also used on X4700H/X6700H; Remote Control able to store preset codes from other mfr devices (see below) and the ability to add Auro 3D Voice of God/Top Surround via the Subwoofer pre-out 2 only. Audyssey MultEQ XT32 (but not Dynamic EQ, Dynamic Volume, LFC) to be enabled with DTS Virtual:X as well as using Dynamic EQ + Dynamic Volume with IMAX Enhanced DTS:X - these features exist on the X4500H/X6700H and continue with the X4700H/X6700H. Sound quality has been improved (over the X3700H) using the same software technique used with the X8500H.
Remote Control Preset Codes: http://manuals.denon.com/AVRX4700H/preset/AVRX4700HPresetCodes.pdf
- X6700H - MSRP ($2499), 11.2CH (expandable to 13CH [7.2.6 or 9.2.4] w/2CH amp) , 140W, HDMI In/Out (8/3, main/main/Zone 2 outputs) avail mid-June
Upgrading from the X4700H adds: 2 additional on board amps (w/capability to expand to 7.2.6 or 9.2.4 (after DTS:X Pro firmware update) with external 2CH amp; the additional 2 height speakers can be either Top Middle or Top Surround+Center Height), Front Wide speaker support via Height 3 speaker posts, more robust amps, mfr'd in Japan, gold plated connectors, Dialog Enhancer (focuses on boosting human vocal frequencies), 5.1 CH full bi-amp -FL/FR/C/SL/SR, and Auro 3D 13.1 to include Center Height, DTS:X Pro (firmware update December 2020)
Remote Control Preset Codes: http://manuals.denon.com/AVRX6700H/preset/AVRX6700HPresetCodes.pdf
---------------------------------
Welcome to the Official 2020 Denon AVR models thread
If this is your first visit to this thread, and you want to ask a question about one of the 2020 Denon AVR models, either one that you own or one that you are thinking of buying, please provide the following information to allow for better responses to your questions:
(a) Identify the model number in question (eg. X3700H), as there are 5 different models discussed in this thread. Also if you have not posted in several days since your initial post, please post the model number again so we don't have to back track to learn which model you are referencing.
(b) Identify what you've done so far to troubleshoot the issue and what the front panel is displaying if an audio issue, (also take a few minutes to review the Troubleshooting section provided in post 3 as your question may already be answered there,
(c) Unless you indicate what settings have been changed, the assumption will be that all settings are on the factory defaults (ie. usually "Auto"),
(d) If the advice given seems to simplistic or obvious, don't shoot the advice giver as we have no idea of the level of your technical understanding,
(e) If there is no response to your post, it either means no one knows the answer or it has simply been overlooked so please repost if you still have not resolved your issue,
(f) If you post a question in this thread and are given advice and either it or some other advice (eg. Denon phone support, Denon "Ask a Question" email support) resolves your issue, have the common courtesy to post back what solution resolved your issue so others can learn from it as well,
(g) If the issue is not user error or not just a misunderstanding on how the AVR works, please call Denon support so the issue is registered,
(h) When responding to another post that is providing assistance to you, please press the "Quote" button in the lower right corner of that other poster's response so that response is also listed with your new post to provide some context, and,
(i) If you don't live in either the USA or Canada, please either indicate your country location in your profile or your post as some Denon models from other regions in the world differ in configuration from their USA/Canada counterparts otherwise responses made in this thread are in regards to the USA/Canada models only.