The reality is that I can't remember the last time we moderated down something anyone would call a "negative" post. Probably not this year anyway, it's very rare. People don't come to our forums to post "negative" stuff.
What they do come to our forums for is to post the exact same things we get as support tickets all the time. Such posts sound like this, "I have device X, Y, and Z. I am using a Simple Blaster. I am trying to figure out which emitter to use or which infrared port or which device to select to work with what I have. Does anyone know what's going on?" The reason this is a problem, and the reason 99%+ of messages that don't get moderated up are a problem is because the forum would be totally useless if we let all that go live, and most importantly the user would not be able to get the proper analysis from us that would solve the issue far more quickly via the kinds of diagnostics we can only do in support. You'd have 10 pages of redundant support tickets cluttering the forums with responses that say "You should contact support for that." before you encountered one useful post. This happens very often, many times a day, and every 6 months someone decides to post somewhere and say we don't moderate well and then the same guy who has attacked us since 2011 posts again.
Meanwhile, the forums have been mostly down for the last month or two as we transitioned to a new website. Moderation is nobody's real job so it has always been slow. We're focused on real support tickets, which is not slow and we do a good job on that with fast turnaround and accurate analysis. In most cases, we let people who don't get moderated up know that their issue should be submitted to support, but with the forums in a transition state for months that part has not been happening as it should. We've kept the forums read-only for some of that time to clarify that nothing was going to get moderated up, but as of the last few days most of the new forums and moderation tools are generally working now for the first time since September. Note that we did post before this transitions started about exactly what was going on, in the forum.
Also, we were not "bought". We changed names and revamped the website and product line. That's it. We also hired some industry experts such as the founder of Sanus to help expand. Roomie was a nice name, I still like it, but this was the right time to move to a name that was more appropriate.
Sometimes conspiracies/motivations that one reads about in forums really are the kind of made up nonsense that it seems like they are. Everything in this space has both detractors and competitors. Keep that in mind when reading pretty much anything.
Funny enough, one of the reasons I added forums to the Roomie website in 2012 is because AVSForum was too heavily moderated and at the time there were byzantine rules over where/whether I could post some things. So I understand the concept that moderation can be annoying. But for our purposes on the Simple Control forums, moderation to filter out support tickets and redirect them to actual support remains something I think 100% of visitors benefit from even if it means I need to come here every year or two and clarify it again.