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post #4171 of 4389 Old 10-01-2019, 06:22 AM
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Quote:
Originally Posted by fmalczewski View Post
Quote:
Originally Posted by Chirosamsung View Post
So how do I change to a beta and will this undo everything my elite currently does/controls? I don’️t know much abo it this...

Also Will a future update improve this issue of not turning the Apple TV 4K on?
I went looking for it yesterday, and I couldn't find it. (Mostly I went looking because I deleted the copy I did have, since I could not figure out how to pair it with the Harmony remote, and figured maybe reloading it and/or re-creating the activity from scratch would help that along. So much for that.)

So no idea, and I think that sleep is still broken with the regular version, so I keep the Apple remote handy when I need to wake it up. Fortunately (or unfortunately, I can never quite decide), I don't use the Apple TV 4K much, prefer Roku big time since it just works (for what little streaming I do) when the Apple doesn't quite get it right.
I just don’t see how it’s possible that between a $400 (Canadian) elite hub remote and a $220 (Canadian) Apple TV that when I press play it can’t just turn the Apple TV on??

Who is to blame for this? Logitech or apple??

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post #4172 of 4389 Old 10-01-2019, 06:48 AM
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My Harmony Elite Touch Screen seems to no longer work. The image is perfect, there are no signs of wear on the screen... but it doesn't respond to touch at all.

I did the Troubleshooting processes and e-mailed Logitech Support and to paraphrase, they said "Sorry, you'll have to replace the remote, here is 35% off discount code".

Has anyone tried to replace the screen due to a similar issue? Just wondering if there is a lower cost alternative then buying a new Harmony 950 (since I have the hub, don't really need the combined remote & hub set).

Thanks,

Kevin
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post #4173 of 4389 Old 10-01-2019, 07:44 AM
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Quote:
Originally Posted by Chirosamsung View Post
I just don’t see how it’s possible that between a $400 (Canadian) elite hub remote and a $220 (Canadian) Apple TV that when I press play it can’t just turn the Apple TV on??

Who is to blame for this? Logitech or apple??
Neither. You are to blame. You have all the tools to make it do whatever you want. If you want Play to turn on the ATV, either enable CEC or make a sequence. Granted, you have to jump through a few hoops to write the sequence, but it's entirely up to you.

If you'd rather just pay money and have something that works with no effort on your part, then skip DIY solutions like Elite and pay for a professional solution Harmony Pro or URC, RTI, Crestron, etc.
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post #4174 of 4389 Old 10-01-2019, 08:56 AM
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Quote:
Originally Posted by mdavej View Post
Quote:
Originally Posted by Chirosamsung View Post
I just don’️t see how it’️s possible that between a $400 (Canadian) elite hub remote and a $220 (Canadian) Apple TV that when I press play it can’️t just turn the Apple TV on??

Who is to blame for this? Logitech or apple??
Neither. You are to blame. You have all the tools to make it do whatever you want. If you want Play to turn on the ATV, either enable CEC or make a sequence. Granted, you have to jump through a few hoops to write the sequence, but it's entirely up to you.

If you'd rather just pay money and have something that works with no effort on your part, then skip DIY solutions like Elite and pay for a professional solution Harmony Pro or URC, RTI, Crestron, etc.
You are missing the point-it worked before.
Turning something “on” shouldn’t take a professional solution...I’m pretty sure a $300ish remote should be able to handle that when you set it up on the computer to “turn on” the Apple TV.

My $40 dollar remote used to do that. My question is, why isn’t it working now all of a sudden?

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post #4175 of 4389 Old 10-01-2019, 01:22 PM
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Quote:
Originally Posted by kmhvball View Post
My Harmony Elite Touch Screen seems to no longer work. The image is perfect, there are no signs of wear on the screen... but it doesn't respond to touch at all.

I did the Troubleshooting processes and e-mailed Logitech Support and to paraphrase, they said "Sorry, you'll have to replace the remote, here is 35% off discount code".

Has anyone tried to replace the screen due to a similar issue? Just wondering if there is a lower cost alternative then buying a new Harmony 950 (since I have the hub, don't really need the combined remote & hub set).

Thanks,

Kevin
Have you tried a remote reset? Eg https://support.myharmony.com/en-us/...t-your-harmony

Reseting your remote:

Press and hold the Menu button (located above the Channel Up button) and the Off button together for 20 seconds.
The remote screen will turn off, then turn on again displaying the image of a remote and a circular arrow.
After a few seconds your remote will be restored to factory defaults and you may sync again.
If you have a Harmony hub‑based product, then you should also follow the steps below to factory reset your Harmony hub.
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post #4176 of 4389 Old 10-01-2019, 01:31 PM
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Quote:
Originally Posted by kmhvball View Post
My Harmony Elite Touch Screen seems to no longer work. The image is perfect, there are no signs of wear on the screen... but it doesn't respond to touch at all.

I did the Troubleshooting processes and e-mailed Logitech Support and to paraphrase, they said "Sorry, you'll have to replace the remote, here is 35% off discount code".

Has anyone tried to replace the screen due to a similar issue? Just wondering if there is a lower cost alternative then buying a new Harmony 950 (since I have the hub, don't really need the combined remote & hub set).

Thanks,

Kevin

When you say that you have done "the troubleshooting processes," are you sure that you have exhausted all possible steps (such as removing the battery from the remote and letting it sit for 24 hours)? You didn't expressly say so, but if you are interested in suggestions short of replacing the screen you might list the steps you have performed to troubleshoot the problem so that others can share other possible solutions.
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post #4177 of 4389 Old 10-01-2019, 01:59 PM
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Quote:
Originally Posted by MOberhardt View Post
Have you tried a remote reset?

If you have a Harmony hub‑based product, then you should also follow the steps below to factory reset your Harmony hub.
Quote:
Originally Posted by chi_guy50 View Post
When you say that you have done "the troubleshooting processes," are you sure that you have exhausted all possible steps (such as removing the battery from the remote and letting it sit for 24 hours)? You didn't expressly say so, but if you are interested in suggestions short of replacing the screen you might list the steps you have performed to troubleshoot the problem so that others can share other possible solutions.
I only tried a few things on the Logitech support site on troubleshooting & included those steps in my e-mail to Logitech. I think it was limited to the following three things:
1) re-setting remote
2) re-setting hub
3) redoing overall set up.

Logitech said that was all the stuff I should try, and didn't suggest anything else.

I DID NOT remove the battery, but just did - so, I'll wait for 24 hours, put it back in and see if that works.

Open to other ideas as well!
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post #4178 of 4389 Old 10-02-2019, 03:51 AM
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Quote:
Originally Posted by Chirosamsung View Post
You are missing the point-it worked before.
Turning something “on” shouldn’t take a professional solution...I’m pretty sure a $300ish remote should be able to handle that when you set it up on the computer to “turn on” the Apple TV.
My $40 dollar remote used to do that. My question is, why isn’t it working now all of a sudden?
I could not agree more... and therein are our gotchas.

Harmony, as well as the device makers (TVs, DVD, AVR, AppleTV, Roku, DVR, Bluetooth, IR, ) have integrated so many extra functions into their devices and then their remotes -- macros this, sequence that, hub this, app that - many due to customer demands, they and we have all strayed from the KISS principle.

I recently picked up an older Harmony Remote off Ebay, I think it was a 620 for $30. My son played around with setting it up but concluded the support for all the newer devices today (AppleTV, etc) just is not there as the remote is obsoleted by Harmony.

So we ended up with a Harmony Remote + Hub + companion. (I really wish Harmony supported adding up to 3 LCD remotes to a hub but....no that would be too logical!) After 3-4 weeks toying around with Harmony + Hub + Companion, he says it might finally be working properly.

My older solution was to simply velcro the component remotes to clipboard. Then each manufacturer's remote always worked it's own world. Uber simple but too caveman.

WRT to the pro solutions, I looked into that about a month ago. The price started around $1200+ for the simplest integration with the lowest model unit they offered. That was pretty basic setup - AVR + DVR + DVD + ROKU + AppleTV + TV + other. Turn on/off and adjust volumes - no blinds, no lights, no whole house other stuff.

Our own AVS forums are filled with customer install owners complaining about the some professional solutions not working either or aging out too and needing to be replaced at 4-5 figure prices. And every time you want to add a new device or change something, you have to call them and then there's a fee which usually starts at 3 figures per call and goes up from there. There are truly some horror stories over there.. so be careful before you step into that pond b/c once there they gotcha by the @@. I'm also sure there are plenty of happy people with their setups - so it all comes down to getting a very good, very competent, very reliable installer backed by good history, with any "pro solution" Note: Even BestBuy Magnolia sells the "pro" solutions now for custom work. I have no experience or history with that area.

We are giving the Harmony Hub + Companion a try... push/shove I'll break out my clipboard. YMMV. Peace.
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post #4179 of 4389 Old 10-02-2019, 10:39 AM
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Originally Posted by acuratsx View Post
Apple HomeKit support for Logitech Harmony Hub Based Remotes

Let us let the Logitech Harmony team know we want this, and it has taken way to long to get out there. Light up this support thread on their site to get their attention!
https://support.logi.com/hc/no/commu...-Based-Remotes


Source Post from reddit r/HomeKit
https://www.reddit.com/r/HomeKit/com...pple_home_kit/
I'm with you all the way. I hope many sign on, but as Logitech is now dropping all Mac support for it's hub based remotes, I wouldn't hold your breath.

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post #4180 of 4389 Old 10-03-2019, 10:20 AM
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RESOLVED: No 64-bit macOS MyHarmony desktop app will be developed by Logitech

Quote:
Originally Posted by fmalczewski View Post
Depends a lot on what no longer available services the 32bit app was using. It's rarely "very simple".
Quote:
Originally Posted by BenHouston View Post
For months I've been searching for solid info on how Logitech is going to handle the MyHarmony for Mac 32-bit issue when Catalina arrives. Like others, I've had a terrible time trying to find anything about this on Logitech's site or in forums. With Catalina just weeks away I decided now is the ideal time to reach out to Logitech and get a solid answer. I did...and they did (sort of). Here's their response (slightly edited for clarity):
__________________________________________________ __________

LK Harmony (Logi)
Sep 26 2019, 9:18 AM UTC

Hi Ben,

Thank you for reaching out to us. We have already started working on it and released the beta version of 64 bit. In support of macOS 10.15 we will release a new 64-bit application called Harmony Desktop. This new software will work on macOS versions 10.15 and higher and will support our IR based remotes Harmony 200/300/350/600/650/665/700, Harmony One/One+, Harmony Touch, Harmony Ultimate One, and Harmony 950.

Users of macOS 10.14 or lower can continue using the existing MyHarmony app, with no change required.

You can get more information about the 64 bit support and release notes by checking the following links frequently (I DON'T HAVE ENOUGH POSTS ON AVSFORUMS TO POST LINKS SO BELOW ARE THE GOOGLE SEARCH WORDS THAT WILL TAKE YOU TO THE LINKS LOGITECH SENT ME):

  • Google Search (include the quotes in the search): "Important message: macOS to no longer support 32 bit applications" - The first link should be "Important message: macOS to no longer support..." on the logi support page.

  • Google Search: support myharmony release notes - The first link should be "Release Notes - Harmony Support" on the myharmony support page.

It's unfortunate that I don't have any ETA and any timeline for availability of this.

Best regards,
LK
Ok...sorry it's taken a bit to update. I didn't fully read the original response I received from Logitech. In my extended back-and-forth with Logitech I was talking about my Elite, so I just assumed it was among that list of remotes in his response. Good catch about it not being there. So I emailed Logitech back to get a clear statement from them. Unfortunately - as we've all been sadly expecting - NO 64-bit macOS desktop app will be developed by Logitech. Here's his response:

__________________________________________________ __________

LK Harmony (Logi)
Oct 3, 9:32 AM UTC

Hi Ben,

Thank you for your reply. For Hub-based remotes: Harmony Hub remotes such as Hub, Smart Control, Companion, Ultimate, Ultimate Home, and Elite can continue using the Harmony Mobile App for iOS and Android or MyHarmony for Windows and macOS 10.14 or lower.

Thank you,
Logitech Support
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post #4181 of 4389 Old 10-03-2019, 10:27 AM
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Quote:
Originally Posted by BenHouston View Post
Quote:
Originally Posted by fmalczewski View Post
Depends a lot on what no longer available services the 32bit app was using. It's rarely "very simple".
Quote:
Originally Posted by BenHouston View Post
For months I've been searching for solid info on how Logitech is going to handle the MyHarmony for Mac 32-bit issue when Catalina arrives. Like others, I've had a terrible time trying to find anything about this on Logitech's site or in forums. With Catalina just weeks away I decided now is the ideal time to reach out to Logitech and get a solid answer. I did...and they did (sort of). Here's their response (slightly edited for clarity):
__________________________________________________ __________

LK Harmony (Logi)
Sep 26 2019, 9:18 AM UTC

Hi Ben,

Thank you for reaching out to us. We have already started working on it and released the beta version of 64 bit. In support of macOS 10.15 we will release a new 64-bit application called Harmony Desktop. This new software will work on macOS versions 10.15 and higher and will support our IR based remotes Harmony 200/300/350/600/650/665/700, Harmony One/One+, Harmony Touch, Harmony Ultimate One, and Harmony 950.

Users of macOS 10.14 or lower can continue using the existing MyHarmony app, with no change required.

You can get more information about the 64 bit support and release notes by checking the following links frequently (I DON'T HAVE ENOUGH POSTS ON AVSFORUMS TO POST LINKS SO BELOW ARE THE GOOGLE SEARCH WORDS THAT WILL TAKE YOU TO THE LINKS LOGITECH SENT ME):

  • Google Search (include the quotes in the search): "Important message: macOS to no longer support 32 bit applications" - The first link should be "Important message: macOS to no longer support..." on the logi support page.

  • Google Search: support myharmony release notes - The first link should be "Release Notes - Harmony Support" on the myharmony support page.

It's unfortunate that I don't have any ETA and any timeline for availability of this.

Best regards,
LK
Ok...sorry it's taken a bit to update. I didn't fully read the original response I received from Logitech. In my extended back-and-forth with Logitech I was talking about my Elite, so I just assumed it was among that list of remotes in his response. Good catch about it not being there. So I emailed Logitech back to get a clear statement from them. Unfortunately - as we've all been sadly expecting - NO 64-bit macOS desktop app will be developed by Logitech. Here's his response:

__________________________________________________ __________

LK Harmony (Logi)
Oct 3, 9:32 AM UTC

Hi Ben,

Thank you for your reply. For Hub-based remotes: Harmony Hub remotes such as Hub, Smart Control, Companion, Ultimate, Ultimate Home, and Elite can continue using the Harmony Mobile App for iOS and Android or MyHarmony for Windows and macOS 10.14 or lower.

Thank you,
Logitech Support
So they have people spending $300-400 on a hub based remote and they can’t develop a 64 bit app?!!

The same people that spend on high end remotes are the same people that splurge on macs. WTF?!?

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post #4182 of 4389 Old 10-03-2019, 10:36 AM
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Originally Posted by Chirosamsung View Post
So they have people spending $300-400 on a hub based remote and they can’t develop a 64 bit app?!!

The same people that spend on high end remotes are the same people that splurge on macs. WTF?!?
EXACTLY what I was thinking when I got this response.

Question - I'm new to posting in forums. There were several people in this thread who were interested in getting this answer (fmalczewski, jrinc, m_snow, etc.). Is there a way to make sure they see this final response from Logitech...or do they see it automatically? Just want to make sure they know how this ended. Thanks!
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post #4183 of 4389 Old 10-03-2019, 03:20 PM
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Quote:
Originally Posted by BenHouston View Post
EXACTLY what I was thinking when I got this response.



Question - I'm new to posting in forums. There were several people in this thread who were interested in getting this answer (fmalczewski, jrinc, m_snow, etc.). Is there a way to make sure they see this final response from Logitech...or do they see it automatically? Just want to make sure they know how this ended. Thanks!


I’m the one that first caught it and since I just read your response and email you don’t need to include me but to tag someone just put the “@“ symbol in front of their username. @m_snow for example.


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post #4184 of 4389 Old 10-03-2019, 04:02 PM
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Rather than try and figure out which post(s) may be relevant, there is a solution to the Apple TV 4K being stuck in sleep issue.

I was reading elsewhere how someone had puzzled it out. Seems he couldn't get the Apple TV 4K to awake from sleep until... he hit the TV/Home button on the (Apple) remote.

So I activated my Apple TV activity, and after my system was all up and running, Apple TV 4K was still asleep. Swiped over to the next page with the Apple TV 4K buttons, pressed the one labeled Home, and the Apple TV 4K awoke.

I got to imagine doing the equivalent of hitting the Home button will be all that's needed to get it to wake up "on its own"... Guess I'll play with that for a bit and take advantage of MyHarmony on my Mac while I still can.

(Failing that, the workaround is simple enough.)
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post #4185 of 4389 Old 10-03-2019, 05:56 PM
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Quote:
Originally Posted by Chirosamsung View Post
So they have people spending $300-400 on a hub based remote and they can’t develop a 64 bit app?!!

The same people that spend on high end remotes are the same people that splurge on macs. WTF?!?
Quote:
Originally Posted by BenHouston View Post
EXACTLY what I was thinking when I got this response.

So the next thing this raises in my mind is, are they going to cease development of the hub based remotes? Why else would you stop development on the app that supports them?


I'm in two minds about the elite, I had an 1100 for many years and picked up the elite when I got some IP capable equipment, expecting an even better experience with a new app and later technology. It's been less than reliable with power on / power off sequences and puts long delays in some that I just can't explain from looking at the power settings/delays etc. Maybe Logitech have created a bit of a lemon here and have realised it.

Sony XBR-65A9F, Sony UBP-X700, Denon AVR-890 (cooled by AC Infinity AIRCOM T10), Apple TV (non 4K), B&W 600 series & LM1s in 7.1 config, Harmony Elite
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post #4186 of 4389 Old 10-03-2019, 08:08 PM
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Quote:
Originally Posted by avsngaiouser View Post
So the next thing this raises in my mind is, are they going to cease development of the hub based remotes? Why else would you stop development on the app that supports them?


I'm in two minds about the elite, I had an 1100 for many years and picked up the elite when I got some IP capable equipment, expecting an even better experience with a new app and later technology. It's been less than reliable with power on / power off sequences and puts long delays in some that I just can't explain from looking at the power settings/delays etc. Maybe Logitech have created a bit of a lemon here and have realised it.


Mine works perfectly. It’s the best remote I’ve ever had and I’ve had most of them over the years. Maybe a call to Logitech support would benefit you.


Sent from my iPad using Tapatalk

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post #4187 of 4389 Old 10-03-2019, 09:25 PM
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Quote:
Originally Posted by avsngaiouser View Post
So the next thing this raises in my mind is, are they going to cease development of the hub based remotes? Why else would you stop development on the app that supports them?


I'm in two minds about the elite, I had an 1100 for many years and picked up the elite when I got some IP capable equipment, expecting an even better experience with a new app and later technology. It's been less than reliable with power on / power off sequences and puts long delays in some that I just can't explain from looking at the power settings/delays etc. Maybe Logitech have created a bit of a lemon here and have realised it.
I admit it is a bit clunky to setup and understand some things, and it misses some really basic setup functions like copying an activity and changing a device (eg I want all the steps the same and all of the remote mappings etc the same). For example, delay steps in activities don't work with respect to device startup, so to actually get a device startup delay, you have to change the device power settings, so if you put 60 second delay between starting projector and AVR, it would ignore it. But once you figure stuff out it works very well.
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post #4188 of 4389 Old 10-04-2019, 06:52 PM
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Quote:
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Quote:
Originally Posted by avsngaiouser View Post
So the next thing this raises in my mind is, are they going to cease development of the hub based remotes? Why else would you stop development on the app that supports them?


I'm in two minds about the elite, I had an 1100 for many years and picked up the elite when I got some IP capable equipment, expecting an even better experience with a new app and later technology. It's been less than reliable with power on / power off sequences and puts long delays in some that I just can't explain from looking at the power settings/delays etc. Maybe Logitech have created a bit of a lemon here and have realised it. <img src="https://www.avsforum.com/forum/images/AVSForum/smilies/tango_face_sad.png" border="0" alt="" title="Frown" class="inlineimg" />
I admit it is a bit clunky to setup and understand some things, and it misses some really basic setup functions like copying an activity and changing a device (eg I want all the steps the same and all of the remote mappings etc the same). For example, delay steps in activities don't work with respect to device startup, so to actually get a device startup delay, you have to change the device power settings, so if you put 60 second delay between starting projector and AVR, it would ignore it. But once you figure stuff out it works very well.
What does this have to do with them choosing not to support remote hubs that people spent $400 for on a Mac???

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post #4189 of 4389 Old 10-05-2019, 09:16 AM
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Originally Posted by avsngaiouser View Post
So the next thing this raises in my mind is, are they going to cease development of the hub based remotes? Why else would you stop development on the app that supports them?

While I'm also disappointed that Logitech is apparently dropping the desktop Mac Harmony application, I would hardly call it dropping support for the hub-based remotes. The hub based remotes all support the iPhone/iPad/Android apps which can configure most of the same features. The IR-based remotes need a computer app because there is no other way to configure them. I suspect that Harmony thinks the app is sufficient for hub based remotes. (Perhaps they will enhance it, although I'm not holding my breath.)

I use the iPhone app for most changes these days -- I haven't needed the desktop Mac application more than once a year or so. (It was necessary, however, when I was beta-testing the new Harmony Elite a few years ago...)

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post #4190 of 4389 Old 10-05-2019, 09:19 AM
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for those concerned about the macOS 64bit issue, a relatively easy solution is to use a version of windows running in a virtual machine. This is not that hard to set up and will work fine. You can use the free versions of vmware or virtual box, download a windows 10 iso(disk image), and run it that way. WIN10 will run for free but have a nag pop up.
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post #4191 of 4389 Old 10-05-2019, 03:56 PM
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I am trying to find a way to learn the long press version of the "input menu" button on my LG OLED TV to my Harmony Elite. It needs to be a long press of the button, which the remote won't pick up. It detects the short press version and then learns that.

Any fix?

Last edited by Laupe; 10-05-2019 at 04:29 PM.
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post #4192 of 4389 Old 10-05-2019, 05:00 PM
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I am trying to find a way to learn the long press version of the "input menu" button on my LG OLED TV to my Harmony Elite. It needs to be a long press of the button, which the remote won't pick up. It detects the short press version and then learns that.

Any fix?
The LG has discrete input commands, you just need to assign one of those to your button.
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post #4193 of 4389 Old 10-05-2019, 06:57 PM
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The LG has discrete input commands, you just need to assign one of those to your button.
Can you be more specific, I've never used discrete input commands.
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post #4194 of 4389 Old 10-05-2019, 08:08 PM
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Can you be more specific, I've never used discrete input commands.
I'll assume you are familiar with assigning button commands. The LG TVs have a list of available input commands in the software. Just select the button you want to use, select the LG as the device and scroll through the list of commands till you get to the input list.
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post #4195 of 4389 Old 10-06-2019, 07:38 AM
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While I'm also disappointed that Logitech is apparently dropping the desktop Mac Harmony application, I would hardly call it dropping support for the hub-based remotes. The hub based remotes all support the iPhone/iPad/Android apps which can configure most of the same features. The IR-based remotes need a computer app because there is no other way to configure them. I suspect that Harmony thinks the app is sufficient for hub based remotes. (Perhaps they will enhance it, although I'm not holding my breath.)

I use the iPhone app for most changes these days -- I haven't needed the desktop Mac application more than once a year or so. (It was necessary, however, when I was beta-testing the new Harmony Elite a few years ago...)
another fellow beta tester for the elite! We are few and far between it seems on AVS. I wish they would have given me the new 2400 pro to test...I have a few words to say about that one! Not pleased at all right now with it!
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post #4196 of 4389 Old 10-06-2019, 07:39 AM
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for those concerned about the macOS 64bit issue, a relatively easy solution is to use a version of windows running in a virtual machine. This is not that hard to set up and will work fine. You can use the free versions of vmware or virtual box, download a windows 10 iso(disk image), and run it that way. WIN10 will run for free but have a nag pop up.
you will find that many people would rather bitch about something than use their energy constructively to find a simple solution, unfortunately...
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post #4197 of 4389 Old 10-07-2019, 03:02 AM
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you will find that many people would rather bitch about something than use their energy constructively to find a simple solution, unfortunately...
And seemingly many other people assume that someone would even want to use Windows, virtualized or otherwise.
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post #4198 of 4389 Old 10-07-2019, 07:35 AM
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And seemingly many other people assume that someone would even want to use Windows, virtualized or otherwise.
lol, Where did I ever make that ASSumption? Oh wait, I didn't. Feel free to rant on about the lack of support for your beloved mac... :-)
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post #4199 of 4389 Old 10-07-2019, 07:56 AM
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And seemingly many other people assume that someone would even want to use Windows, virtualized or otherwise.
I use linux all the time, but i'm not blind enough to realize that sometimes you need a different tool to get the job done.
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post #4200 of 4389 Old 10-07-2019, 10:26 AM
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While I'm also disappointed that Logitech is apparently dropping the desktop Mac Harmony application, I would hardly call it dropping support for the hub-based remotes. The hub based remotes all support the iPhone/iPad/Android apps which can configure most of the same features. ...I suspect that Harmony thinks the app is sufficient for hub based remotes....

...I haven't needed the desktop Mac application more than once a year or so.
You are correct that the desktop app is rarely needed, but there are two functions which can not be done on the mobile app: changing the remote background, and deleting a remote from a hub or account. Deleting is a critical feature for anyone with more than one hub who wants to reassign a remote to a different hub. The desktop app is also much more convenient for many things. I have a complex setup and do almost all of my programming from the desktop.

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for those concerned about the macOS 64bit issue, a relatively easy solution is to use a version of windows running in a virtual machine. .....
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you will find that many people would rather bitch about something than use their energy constructively to find a simple solution, unfortunately...
A simple solution? Simple for whom? All of Logitech's marketing for these remotes is based on ease of use and setup for the average consumer. They do not market these as great remotes for techies who enjoy getting under the hood of their PCs.

I've been using and programming universal remotes for over 20 years. Logitech can and should take pride in how easy these remotes are for the amount of versatility they offer. Perhaps Logitech will remedy this problem by simply adding these two features to the mobile app. That would be a simple solution. How much could it possibly cost them?

But if they don't, they're simply being lazy. Let's not blame the customers they market to - the average consumer.

Pip
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Last edited by Pip; 10-07-2019 at 10:42 AM.
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