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OnkyoUSA OnkyoUSA is offline

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  Visitor Messages

Showing Visitor Messages 1 to 2 of 2
  1. OnkyoUSA
    07-05-2015 10:51 AM - permalink
    OnkyoUSA
    Hi Jeff, the HDMI PCB board will be swapped out with one with larger capacitors which should prevent the problem from reoccurring. If you require further assistance please feel free to email me at [email protected], Thanks, JT
  2. greeno
    01-05-2015 03:03 PM - permalink
    greeno
    Hi,
    I just submitted the claim for hdmi board failure of my 609 and am awaiting the shipping container. can you tell me:
    * will i get my same unit back after repair?
    * if it's an hdmi failure (my symptom was no audio output with hdmi inputs), what is the nature of the repair? remanufactured hdmi board? any new engineering features to mitigate another failure in 2.5 years?

    thanks and apologies in advance for all the questions,
    jeff

  About Me

  • About OnkyoUSA
    Biography
    Since 1946 Onkyo has been passionately committed to developing audio products that deliver preeminent performance, quality and value. Bundling proprietary technologies and innovations with other sound-enhancing exclusives, Onkyo continues to create award-winning products that are championed by many industry-leading audio specialists and professionals. The company's philosophy is to deliver products that are superbly designed and built to a consistently outstanding standard of excellence. Today,
    Location
    Upper Saddle River, NJ
    Interests
    We are designers and engineers passionate about delivering great sounding experiences and exceptional customer service. Visit us: http://www.onkyousa.com/.
  • Signature
    Onkyo USA Product Support Department
    Website: www.onkyousa.com
    Email: [email protected] Onkyo Products/ Services
    [email protected] Integra Home Theater Products/ Services
    Phone: (800) 229-1687 (Onkyo)
    (800) 225-1946 (Integra Home Theater) 24 hours a day/ Monday- Sunday

  Statistics

Total Posts
Visitor Messages
General Information
  • Last Activity: 09-25-2017 10:27 AM
  • Join Date: 09-22-2014
  • Referrals: 0

  Reviews

OnkyoUSA's Recent Reviews
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  Mentions

05-10-2018
09:56 AM - gene4ht mentioned OnkyoUSA in post "Official" Onkyo TX-RZ 620/720/820 Owners Thread
...der the member name OnkyoUSA but haven't seen the...
04-17-2018
12:29 PM - gene4ht mentioned OnkyoUSA in post Onkyo Press Release - New Senior Leadership
...d be hopeful that @OnkyoUSA who periodically fr...
03-09-2018
03:01 PM - gene4ht mentioned OnkyoUSA in post Onkyo TX-RZ920
... a firmware update? OnkyoUSAused to frequent thes...
01-13-2018
01:29 PM - gene4ht mentioned OnkyoUSA in post Onkyo TX-RZ1100 and TX-RZ3100
...tion. And although OnkyoUSA periodically visits ...
12-29-2017
10:06 AM - T-Bone mentioned OnkyoUSA in post Onkyo TX-RZ920
...ill okay. Maybe OnkyoUSA will chime in. -T
05-27-2017
08:37 AM - gene4ht mentioned OnkyoUSA in post Onkyo TX-RZ1100 and TX-RZ3100
...tious...believe me, OnkyoUSA visits and posts in ...
05-26-2017
08:29 PM - gene4ht mentioned OnkyoUSA in post Onkyo TX-RZ1100 and TX-RZ3100
...so much...hopefully OnkyoUSA is looking in and pa...

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  Quotes

04-04-2017
01:18 PM - OnkyoUSA quoted aaronphoto in post Mono Sound Problem with Onkyo, please help.
Thanks, but it is an issue for ...
01-20-2017
02:14 PM - mattmhamilton quoted OnkyoUSA in post Onkyo HTS6100 Setup
Hello, You can calibrate usi...
01-13-2017
11:26 AM - OnkyoUSA quoted Kusakun in post Onkyo TX NR609 not turning on (Clicking Sound)
Hi guys! Im writing because ...
12-14-2016
11:29 AM - OnkyoUSA quoted bobbino421 in post Deleted Posts
12-13-2016
12:08 PM - OnkyoUSA quoted proddan in post Onkyo tx nr-646 picture but no sound
Hi, Last night something ...
12-08-2016
12:29 PM - OnkyoUSA quoted luckyjax in post Atmos Height Speakers not firing - HELP!
Yes, the firmware is up-to-da...
11-28-2016
11:13 AM - luckyjax quoted OnkyoUSA in post Atmos Height Speakers not firing - HELP!
HI, the TX-NR 3030 is Atmos r...
11-16-2016
01:17 PM - OnkyoUSA quoted luckyjax in post Atmos Height Speakers not firing - HELP!
I have a 7.2.4 setup - all sp...
11-10-2016
11:56 AM - ryanhodo quoted OnkyoUSA in post Bad rattle, too much front bass, need some advice please.
HI, have you tried taking eve...
09:31 AM - OnkyoUSA quoted steveura in post Network, Internet, Airplay and Bluetooth issues
First, my apologies for posti...
11-09-2016
02:43 PM - musicmaniac quoted OnkyoUSA in post Onkyo TX-NR646 Audio Drop Out
Hi, this is an issue that we ...
12:35 PM - OnkyoUSA quoted blakeb in post Onkyo TX-NR646 Audio Drop Out
I just purchased this recie...
06-24-2016
11:48 AM - @ntman quoted OnkyoUSA in post Is TX-NR 907 HDMI Issue Covered or Not?
We have answered this post as...
05-05-2016
11:53 AM - OnkyoUSA quoted TBizz in post NO Bass coming out of LFE Speaker (Onkyo TX-NR609)
...Thanks again! Hello TBizz, When using the Dire...
11:35 AM - TBizz quoted OnkyoUSA in post NO Bass coming out of LFE Speaker (Onkyo TX-NR609)
Hello TBizz, I would make sur...
04-17-2016
12:33 PM - acme12 quoted OnkyoUSA in post Default
Hello acme12, I would cycle t...
04-16-2016
07:57 AM - acme12 quoted OnkyoUSA in post Onkyo N636 question..
Hello acme12, I would cycle t...
04-12-2016
03:44 PM - m3incorp quoted OnkyoUSA in post Onkyo TX-RZ1100 and TX-RZ3100
...k to it. http://www.onkyousa.com/Info/pressreleas...
04-09-2016
10:48 AM - wackid quoted OnkyoUSA in post Onkyo TX-RZ1100 and TX-RZ3100
...k to it. http://www.onkyousa.com/Info/pressreleas...
04-08-2016
06:37 PM - Bandyka quoted OnkyoUSA in post Onkyo TX-RZ1100 and TX-RZ3100
...k to it. http://www.onkyousa.com/Info/pressreleas...