AVS Forum | Home Theater Discussions And Reviews - View Profile: Boombox13

Boombox13 Boombox13 is offline

Senior Member

  Visitor Messages

Showing Visitor Messages 1 to 3 of 3
  1. Boombox13
    01-30-2018 08:02 PM - permalink
    Boombox13
    Just communicate via email, so there is a paper trail.

    If they take it back, great. Thats up to A4L.

    Ask the questions I provided you.
    Particularly;
    A4L's policy stated replacement of defective item (in this case Cambridge tower); why is the customer
    being asked to replace a woofer? Where does A4L policy state this option?

    Worse case senerio, take the woofer, replace it, if it doesn't fix the problem.....its on them.

    Get the answer in an email. So it can be used later.
  2. Fin-Lander
    01-30-2018 07:32 PM - permalink
    Fin-Lander
    I appreciate it. I hope he makes this right. I'm glad there are options like him to choose from, I just won't recommend doing business with them after this if they won't take the defective speakers back, and pay for shipping. Thanks again - great info.
  3. Fin-Lander
    01-30-2018 05:27 PM - permalink
    Fin-Lander
    Thanks man - good info. There is some gray area here for sure, but that is where a business owner - or a good customer service rep steps in. I will talk it over with the owner and see what he has to say - he told me to sleep on it. I can always have VISA go to war for me, and hopefully do a return to sender via FEDEX if needed. Maybe not, then I'm out $50 and he gets a PR black eye - however small it may be.

    Interesting that they changed their language - wonder if something like this happened before. If that was still on their website, my post never would have happened - though I prob never would have purchased from them.

    I have no ill will toward the man or his company - I'm glad they exist as a consumer. It's just poor customer service, or he's not giving me all the pieces of the puzzle. Something's not right here.

  About Me

  • About Boombox13
    Location
    Chicago Area
  • Signature
    59" Samsung Series 7000 Plasma TV Samsung BD-D5500 Blu-ray player
    Onkyo TX-NR609 AV Receiver
    Canton TBD (Center) Canton Chrono SL 596 DC (L & R)
    JBL SP6CII (Frt Height & RR Surround)
    Martin Logan Dynamo 1000

  Statistics

Total Posts
Visitor Messages
General Information
  • Last Activity: 09-22-2019 07:25 AM
  • Join Date: 12-07-2017
  • Referrals: 0

  Reviews

Boombox13's Recent Reviews
This does not have any entries.

  Mentions

08-24-2019
09:40 AM - Trell mentioned Boombox13 in post Canton owner's 'club'
Oh i see. So would you use two...
06-10-2019
07:04 PM - eriksells916 mentioned Boombox13 in post Recommendation: Integrated Amp with HT Bypass
Boombox13 good choice, the x45...
02-13-2018
05:44 AM - figgitymaster mentioned Boombox13 in post 3.1 Setup that gets wife approval
Boombox13 Room is around 10 x ...
01-25-2018
06:17 PM - sandeepkor mentioned Boombox13 in post Polk Monitor70 Series II vs S50 vs RTiA7
...e with that one? Boombox13 zieglj01 I went thro...
01-09-2018
12:36 PM - Marc Alexander mentioned Boombox13 in post Subwoofer Recommendation
Boombox13 I almost want to off...
01-08-2018
09:17 PM - Marc Alexander mentioned Boombox13 in post Subwoofer Recommendation
I'm not sure Boombox13 is planning ro repor...

  Thread Tags

No results to display...

  Quotes

09-01-2019
10:57 AM - gajCA quoted Boombox13 in post 15-20k budget what HT speakers?
Yep...explains why the same fl...
09:20 AM - Boombox13 quoted liquid361 in post 15-20k budget what HT speakers?
Two JL 113V2’s is epic. Thos...
08-29-2019
07:15 PM - Boombox13 quoted Osborne80 in post 15-20k budget what HT speakers?
Speakers I’ve considered: B...
08-28-2019
04:47 AM - Boombox13 quoted ThatTVGuy in post How long do speakers last? When to replace?
I'm just curious but how long ...
08-25-2019
03:35 PM - Boombox13 quoted sigpig in post Infinity RS4001 re-foam or replace woofers?
It's $20 to test, vs a high...
11:41 AM - jtenn quoted Boombox13 in post Infinity RS4001 re-foam or replace woofers?
If the foam is inexpensive.......
10:27 AM - Boombox13 quoted gajCA in post Bookshelf recommendations for 3.1 setup w/ plans to convert to 5.1?
That brings me to another ...
10:27 AM - Boombox13 quoted Hellbot in post Bookshelf recommendations for 3.1 setup w/ plans to convert to 5.1?
That brings me to another qu...
10:12 AM - Boombox13 quoted jtenn in post Infinity RS4001 re-foam or replace woofers?
I picked up a pair of RS40...
10:07 AM - Boombox13 quoted cocrh in post Canton owner's 'club'
The Vento 826 is a bookshe...
09:32 AM - cocrh quoted Boombox13 in post Canton owner's 'club'
I agree that the Vento series ...
08:19 AM - Boombox13 quoted cocrh in post Canton owner's 'club'
Boombox13, if you can at a...
08-24-2019
12:05 PM - cocrh quoted Boombox13 in post Canton owner's 'club'
Yes. Let me ask you this......
08:53 AM - Boombox13 quoted cocrh in post Canton owner's 'club'
The Canton's are really ni...
04:34 AM - Boombox13 quoted spacecowboy in post Before pulling the trigger, are there any alternatives to the Martin Logan Motion 60X
True, there is passion and enthu...
04:33 AM - Boombox13 quoted bear123 in post Before pulling the trigger, are there any alternatives to the Martin Logan Motion 60X
Last week, I listened to the...
08-21-2019
05:51 PM - bear123 quoted Boombox13 in post Before pulling the trigger, are there any alternatives to the Martin Logan Motion 60X
The $12,000 integrated amp wil...
05:19 PM - Boombox13 quoted Gplusplus in post Before pulling the trigger, are there any alternatives to the Martin Logan Motion 60X
We're very limited in what we ...
05:14 PM - Boombox13 quoted gajCA in post Before pulling the trigger, are there any alternatives to the Martin Logan Motion 60X
As to the Motion series be...
05:11 PM - Boombox13 quoted bear123 in post Before pulling the trigger, are there any alternatives to the Martin Logan Motion 60X
You implied that the $12,000...