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I have an AVR-1912 which I have had brand new for about 3 months now, and I have loved it. However, it seems that after the recent firmware push that was released a couple weeks ago, the volume on screen display no longer works properly. Sometimes it shows up, and other times it will not show up unless i change to another input, such as BD, and then back to my CAB/SAT input. and then the volume bar will only show up for a few presses of the volume and then it goes away again. This is not a major deal, but if i want to press the channel select button, to adjust my sub volume, i can not view it until i change inputs and then back to CAB/SAT. I have reset the microprosessor as instructed by Denon, and reset up my receiver, this did not fix the issue. I have also done an HDMI reset, as per Denon, by unplugging all HDMI cables and then reseating them all. This of course did not fix the issue either, but i tried.
Denon told me they have no record of this type of issue and that maybe i should call a service center. All the service center told me i could do is bring the receiver in and drop it off for four weeks minimum. This is not acceptable to me of course as it is brand new. I am guessing this is relaated to the firmware upgrade, but i cannot be for sure. Has anyone else had this issue?
I have my 1912, with a Directv receiver connected to it, and one sony bd player connected to the BD input, and then i have the 1912 connected to my Samsung LED tv via the monitor out connection. All HDMI cables are used.
Thanks in advacne for any thoughts.
Denon told me they have no record of this type of issue and that maybe i should call a service center. All the service center told me i could do is bring the receiver in and drop it off for four weeks minimum. This is not acceptable to me of course as it is brand new. I am guessing this is relaated to the firmware upgrade, but i cannot be for sure. Has anyone else had this issue?
I have my 1912, with a Directv receiver connected to it, and one sony bd player connected to the BD input, and then i have the 1912 connected to my Samsung LED tv via the monitor out connection. All HDMI cables are used.
Thanks in advacne for any thoughts.