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Discussion Starter #1
I have an AVR-1912 which I have had brand new for about 3 months now, and I have loved it. However, it seems that after the recent firmware push that was released a couple weeks ago, the volume on screen display no longer works properly. Sometimes it shows up, and other times it will not show up unless i change to another input, such as BD, and then back to my CAB/SAT input. and then the volume bar will only show up for a few presses of the volume and then it goes away again. This is not a major deal, but if i want to press the channel select button, to adjust my sub volume, i can not view it until i change inputs and then back to CAB/SAT. I have reset the microprosessor as instructed by Denon, and reset up my receiver, this did not fix the issue. I have also done an HDMI reset, as per Denon, by unplugging all HDMI cables and then reseating them all. This of course did not fix the issue either, but i tried.


Denon told me they have no record of this type of issue and that maybe i should call a service center. All the service center told me i could do is bring the receiver in and drop it off for four weeks minimum. This is not acceptable to me of course as it is brand new. I am guessing this is relaated to the firmware upgrade, but i cannot be for sure. Has anyone else had this issue?


I have my 1912, with a Directv receiver connected to it, and one sony bd player connected to the BD input, and then i have the 1912 connected to my Samsung LED tv via the monitor out connection. All HDMI cables are used.


Thanks in advacne for any thoughts.
 

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Discussion Starter #3
That does not make sense to me though. The directv box is connected to my 1912 via the CAB/SAT hdmi port, and my TV is connected via the monitor port. The volume bar is a function of the 1912 receiver, and not of the directv box. I'm not sure how the directv firmware could affect the denon osd from the monitor out port.
 

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Discussion Starter #5
To be honest, i dont know. I have not tried to watch a movie on the BD input since this started happening. To get it to start working though, i switch to the BD input and then back to CAB/SAT input and the OSD starts working for a little while. Its not a major issue, just an annoyance. I mean, the option is supposed to work, and something is not working right. Denon says they know nothing of the issue and they dont really even seem to care.
 

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Discussion Starter #7
i tried a movie out on my system last night, and you are correct. the OSD works just fine while on another input other than my Directv. That is so strange though. I cannot imagine that anything Directv pushed could fault an overlay from the Denon. Is that what the case is then? If so, that is fine, i will just wait for Directv to fix it. I am happy to know that my receiver is not the issue. thanks for the info!
 
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