I have an AVR-1912 which I have had brand new for about 3 months now, and I have loved it. However, it seems that after the recent firmware push that was released a couple weeks ago, the volume on screen display no longer works properly. Sometimes it shows up, and other times it will not show up unless i change to another input, such as BD, and then back to my CAB/SAT input. and then the volume bar will only show up for a few presses of the volume and then it goes away again. This is not a major deal, but if i want to press the channel select button, to adjust my sub volume, i can not view it until i change inputs and then back to CAB/SAT. I have reset the microprosessor as instructed by Denon, and reset up my receiver, this did not fix the issue. I have also done an HDMI reset, as per Denon, by unplugging all HDMI cables and then reseating them all. This of course did not fix the issue either, but i tried.
Denon told me they have no record of this type of issue and that maybe i should call a service center. All the service center told me i could do is bring the receiver in and drop it off for four weeks minimum. This is not acceptable to me of course as it is brand new. I am guessing this is relaated to the firmware upgrade, but i cannot be for sure. Has anyone else had this issue?
I have my 1912, with a Directv receiver connected to it, and one sony bd player connected to the BD input, and then i have the 1912 connected to my Samsung LED tv via the monitor out connection. All HDMI cables are used.
Thanks in advacne for any thoughts.
