[DonCoolio]

I was one of the lucky ones who took advantage of the hr10-250 customer retention deal. I noticed the 2 year commitment on my account after activation. Later I agreed to the free d10 superfan deal. Now my account shows only 1 year commitment. Did I get lucky with a ignorant customer service rep, or will the second year commitment appear after a year? Does anyone else's account only show 1 year commitment after a simular scenario?

 

[RickE]

What are you talking about here? Is this a programming commitment of some sort?

Rick

 

[DonCoolio]

yes, programming commitment.

 

[DonCoolio]

Let me clarify.

Activated HD Directivo (hr10-250) accepting 2 year Programming commitment.

Online account detail displayed 2 year programming commitment


-one month later-


Activated D10-300 receiver requiring 1 year commitment

now my online account detail only shows a 1 year programming commitment.


I just wanted to know if other people were having the same experience.

 

[locomo]

I no longer have DirecTV but if I were you'd, I'd definitely save a printout of the 1 year commitment.

 

[locomo]

I no longer have DirecTV but if I were you'd, I'd definitely save a printout of the 1 year commitment.