I planned on keeping my TV when I did it (still have it) so I just paid to have them do it. I know there are videos and instructions on how to do it, so I could have gone that route, but I was lazy that week If you're going to sell it, get the chip and do it yourself. Just my opinion.Follow up.
I finally got round to calling them today. All they offered me was the chip, I had to pay to have it installed. When I told them about others getting the installation as well and that the chip is known to be defective, she told me, basically, to go pound sand (nicely of course).
So I am waiting to speak to a supervisor about this. I think I might have blown this.
Now the question becomes, do I buy the chip and do it myself, or take the offer and pay for the install... Any helpful, constructive, thoughts out there?