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Hi Guys and Gals,

Bought the 900E 75 inch on Friday and to be honest I'm feeling frustrated and thinking about returning it to Best Buy. I was messing with setting all weekend long and can't find a sweet spot for me. Cable TV looks awful, Blurays and PS4 Pro look pretty awesome but sometimes dull at some points. I tried several of the setting from the spreadsheet on this forum. Is this because it is my first 4K tv and I'm having a hard time getting used to it? I'm coming from a 70 inch 1080p led and I really liked it. I bought the Pro and thought I would get a 4K TV, but I might just go back to the 1080p. Any thoughts, recommendations, settings are greatly appreciated.

Thanks
Yes, that's the dirty little secret that they don't tell you at Best Buy or in this thread for that matter as most here are in love with the 900E and are hardcore gamers, cable-cutters, and streamers who barely watch any regular TV from a cable provider.

Compared to a 1080p panel, Cable TV looks worse on a 4K panel and if you went up a size that is exacerbating the issue. You can tweak it all day and night it's not going to make a difference. Still shots and TV news looks stellar, but NFL crowds look like a blur, MLB grass vibrates, Golf panning is painful, for live sports or any content that relies on motion it's a major step back. So, yes, if you want superior picture quality believe it or not you either have to go back to your 1080p panel or stay with 4K and go down a size to 65". This isn't the 900E's fault. It's the TV companies forcing us all to buy over-spec'd panels in an attempt to generate revenue. If you want a new big screen TV it's going to be 4K, no other options, and you're going to be disappointed.
Several of the recent posts have talked about expectations of new 4k owners and the problems they are having with cable signals looking worse than there old tvs. What I havn't heard is what the picture looks like on the Sony 900e via Dish or Direct satellite signals(i.e. Hopper 3 with HDMI out). Does the same motion, definition, blurring issues happen with those providers?
For what it's worth the biggest problem with cable is garbage in -> garbage out. No matter what settings I use on my Cox cable box the colors always look washed out, and the compression artifacts (such as macro blocks when panning) are horrible. This is exacerbated by blowing the image up to 75" because they become much more apparent. Remember the signal your cable box gets is not clean, it's actually pretty horribly compressed.

I am not sure you will ever be satisfied with the quality of cable television compared to almost every kind of input. I sure am not. This pushed me to streaming as much content as possible because it is usually much better than cable.

You may find this small article interesting: https://www.cnet.com/news/what-is-the-blockiness-in-my-tvs-picture/

Atomic Dog said it best with "garbage in, garbage out", but there's more to the story than that.

Firstly, certain content providers have better controls available on the set-top boxes. What you're really going for is to allow ALL of the output formats and then allowing the box to playback any/all content in its original format. The box should NOT be configured to support only 1080 as an output format because that will cause the box to upscale content below 1080 and then everything gets upscaled in the TV to 4K. That means that a LOT of content will get upscaled twice, and that's BAD because the process of upscaling introduces artificial (fake) pixels. Double upscaling does this twice, and you can end up with a terrible picture.

Second, it's important to understand that of the four major networks, two of them broadcast in 720! That's right... ABC and FOX programming tops out at 720 for resolution, and those channels can look slightly "washed out" for some programming.


Rico, you should reconsider the "check your cabling" advice that you often give. Those complaining about the 900E's substandard Cable TV picture quality are doing so because earlier that same day that their new 4K panel was installed the picture quality looked stellar on their old 1080p panel. Nothing happened with the cable outside their house in the 5 minutes between the old TV going out and the new TV going in.

What would be better is to just tell them the truth- the 900E, like all 4K panels, make Cable TV look worse and it's something they have to live with.
Cabling from the street to the house (and within the house) shouldn't really have any impact on the picture quality. it's a digital transmission, and the set-top box either decodes it or it doesn't. In some cases, there may be noticeable pixelation. But, a degradation in PQ on a more subtle level shouldn't be a concern.
 

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Yes, even with the new settings I posted which look really really good to me for cable TV it still is doing that distortion/vibration in that example video. If you can watch that video on the settings that make you happy on the YouTube app built-in to the 900E I'd appreciate it, let me know what you see in that white stucco ceiling area under the lamp. Thanks!
Hi,

I saw the same thing no matter what settings are used. But I really think that's a poor quality video and that may be why?
 

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You have to look at the value of your TV for sure when considering calibration. 55X900E at $1000, $500 to calibrate is probably not worth it. 75X900E at $2500, now you have to think about it.....
I kind of thought the 900e was one of the better calibrated TVs out the box anyway from everything I’ve read. I think putting $500 in a calibration would be a hard squeeze but I could be wrong.
 

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Anybody here notice a small faint glow about 1/2 inch that runs up each side of the bezel on their 900e? I also checked my 930e and it looks like maybe 1/4 inch not quite as profound. I’m assuming this is the nature of the beast from where these panels go together. Its just coming from plasma I seem to notice any little and all uniformity issues.

All in all, seems to be a great set thus far.
I have noticed this too but the faint band I am seeing is between 1/2 inch to 1 inch wide...funny thing is I exchanged 3 TVs and all of them have exhibited this to some extent. It's less pronounced on the current one I have, but it's still there...only noticeable on certain dark scenes such as dark blue or dark brown...also see it on a white background. The problem is, now I am looking for it all the time. I am on the fence if I should to return the TV as I am still within my return window or just live with it. It's just this issue, otherwise it's a great TV. It is my belief now that all the TVs have this band to some extent - it's just more pronounced on some TVs than others.
 

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I have noticed this too but the faint band I am seeing is between 1/2 inch to 1 inch wide...funny thing is I exchanged 3 TVs and all of them have exhibited this to some extent. It's less pronounced on the current one I have, but it's still there...only noticeable on certain dark scenes such as dark blue or dark brown...also see it on a white background. The problem is, now I am looking for it all the time. I am on the fence if I should to return the TV as I am still within my return window or just live with it. It's just this issue, otherwise it's a great TV. It is my belief now that all the TVs have this band to some extent - it's just more pronounced on some TVs than others.
You pretty much have to get your magnifying glass out to see this very faint band on my 930e, there but almost non-existent. I can see it more clearly on the 900e and as I pointed out earlier it looks to be equally running up both sides. Moving off axis and centering back up can effect how wide and narrow this band gets. I do agree that it is most likely on all these sets.


On a side note, I’m glad mine is equally matching both sides. One side only would really offset my OCD.:D
 

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I've had it happen on my 930E, usually just during the evening news. I do a restart and it's fine.
Interesting. I admit I haven't tried that which is pretty silly of me (troubleshooting step 1), but I've seen the issue since before the latest firmware upgrade and I know the TV goes through a full restart after that. I'll try it as soon as I get home. Maybe it's one of those things where you just have to concede to have to unplug the tv periodically to keep issues like this at bay. I'll report back after. Appreciate the input.
So it looks like this actually made a difference. It didn't fix it per-say but it has been about 3+ hours since I've power cycled the TV and it's only done it once so far, at least that I've seen (it's of course, possible it could have flickered during the occasional moments I take my eyes off the TV to get a drink, take a piss, etc). Where before it was doing it every few minutes (between every 5-10 mins, randomly) making it so you couldn't miss it if you're watching for it.

Chalk it up to another example of the Android OS doing this TV no favors, I guess. As a long time Android phone user myself, it makes sense it's the culprit. I prefer Android 100x more than iOS but even the most diehard android user has to admit, though they've come a long ways since the early days (my first being an HTC Evo), they can certainly still be quite buggy at times. :rolleyes: I can only assume it's some sort of background android app doing something that it's not suppose to --Which reminds me of a suggestion I read, perhaps on this massive thread, to disable the TV's internet connection in order to make the OS feel snappier. Perhaps it would also prevent or at least limit this issue too. Time to give that a try. Anyway, thanks iraweiss. :)
 

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So it looks like this actually made a difference. It didn't fix it per-say but it has been about 3+ hours since I've power cycled the TV and it's only done it once so far, at least that I've seen (it's of course, possible it could have flickered during the occasional moments I take my eyes off the TV to get a drink, take a piss, etc). Where before it was doing it every few minutes (between every 5-10 mins, randomly) making it so you couldn't miss it if you're watching for it.

Chalk it up to another example of the Android OS doing this TV no favors, I guess. As a long time Android phone user myself, it makes sense it's the culprit. I prefer Android 100x more than iOS but even the most diehard android user has to admit, though they've come a long ways since the early days (my first being an HTC Evo), they can certainly still be quite buggy at times. :rolleyes: I can only assume it's some sort of background android app doing something that it's not suppose to --Which reminds me of a suggestion I read, perhaps on this massive thread, to disable the TV's internet connection in order to make the OS feel snappier. Perhaps it would also prevent or at least limit this issue too. Time to give that a try. Anyway, thanks iraweiss. :)
As crazy as this thread is, I just ordered a 49" 900E for my home office. It will arrive Friday. Call me crazy, but I absolutely love my 75" 900E.

Hopefully I will have the same wonderful experience with this one too. Sony hit the bullseye I think.

Sorry KWV, I actually meant to post, not quote.
 

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Hi,

Could any X900E owner help for testing motion flow using built-in youtube app?
https://youtu.be/vLZcjhMuA1I?t=2m14s
Starting from 2:14 and ending at 2:33

I am asking this because there is a lot of complain on X900E about motion flow on football in a Hong Kong forum(in a kind of SonyTV megathread).
When motion flow is on(standard/smooth/custom with 1-3), the ball is either blinking or gone during “long pass".
The only way to solve that issue is to disable motion flow.
You could see the video capture from the TV here(mute if you wanted)
https://drive.google.com/file/d/0B-fRKQRfuapgUG9BVUVOY2NpUFk/view

While my X930E seems to have no issue even when motionflow is on.(mute if you wanted)
https://drive.google.com/open?id=12OkKYvyO0cJzqC5Umr7lFmv3WRwHwITQ

I am just thinking could that be a firmware issue(or even a bug for Hong Kong firmware only)?
Or is it a bug for motionflow in 25 Hz Content for X900E?
Most of the review just claim that X900E have one of the best motion handling available in consumer tv market,
and I thought the only difference between 900e and 930e in motion aspect is the panel response time.

Any help will be highly appreciated.
 

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Hi,

Could any X900E owner help for testing motion flow using built-in youtube app?
https://youtu.be/vLZcjhMuA1I?t=2m14s
Starting from 2:14 and ending at 2:33

I am asking this because there is a lot of complain on X900E about motion flow on football in a Hong Kong forum(in a kind of SonyTV megathread).
When motion flow is on(standard/smooth/custom with 1-3), the ball is either blinking or gone during “long pass".
The only way to solve that issue is to disable motion flow.
You could see the video capture from the TV here(mute if you wanted)
https://drive.google.com/file/d/0B-fRKQRfuapgUG9BVUVOY2NpUFk/view

While my X930E seems to have no issue even when motionflow is on.(mute if you wanted)
https://drive.google.com/open?id=12OkKYvyO0cJzqC5Umr7lFmv3WRwHwITQ

I am just thinking could that be a firmware issue(or even a bug for Hong Kong firmware only)?
Or is it a bug for motionflow in 25 Hz Content for X900E?
Most of the review just claim that X900E have one of the best motion handling available in consumer tv market,
and I thought the only difference between 900e and 930e in motion aspect is the panel response time.

Any help will be highly appreciated.
It is mentioned in
too (at 10m46s, sorry for it being German though). He basically says that it is indeed a problem of low frame rate content (like 25fps) and that the X1 (like in 900E) suffers more from the issue than X1 Extreme (900F, 930E).
 

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It is mentioned in this video too (at 10m46s, sorry for it being German though). He basically says that it is indeed a problem of low frame rate content (like 25fps) and that the X1 (like in 900E) suffers more from the issue than X1 Extreme (900F, 930E).
Thanks for pointing out.
I saw this video before, but I don't speak/understand German(and I try the English translated subtitle, but fail to understand what he say either, lol), therefore I missed the detail on it.
So,it seems that it is really a problem on the X1 chip.
 

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Chalk it up to another example of the Android OS doing this TV no favors, I guess. As a long time Android phone user myself, it makes sense it's the culprit. I prefer Android 100x more than iOS but even the most diehard android user has to admit, though they've come a long ways since the early days (my first being an HTC Evo), they can certainly still be quite buggy at times. :rolleyes: I can only assume it's some sort of background android app doing something that it's not suppose to --Which reminds me of a suggestion I read, perhaps on this massive thread, to disable the TV's internet connection in order to make the OS feel snappier. Perhaps it would also prevent or at least limit this issue too. Time to give that a try. Anyway, thanks iraweiss. :)
You can always go into the service menu and disable all of the Android apps you don't use.
Supposed to speed up the operation of the 900e.
 
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I received my new Spears and Munsil Disk. These are the settings I got from using the disk. The standard and custom are about the same and the Cinema's are about the same.

Custom

Brightness 30
Contrast 80
Gamma 0
Black level 57
Black Adjust High
Adv Contrast High
Auto dimming High

Color 60
Hue 0
Color temp Cool
Live Color off

Cinema Pro

Brightness 30
Contrast Max
Gamma 0
Black level 50
Black Adjust High
Adv Contrast High
Auto dimming High

Color 52
Hue R2
Color temp Cool
Live Color off

I am not liking the Cinema's much. Seems pretty dark and dull color. Will trying watching at these settings and adjust as I go.
 

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My 49-900E wouldn't turn-on this morning. I unplugged it and re-plugged it in and it turned on at the Android start-up screen and then started working after that. Is this normal?
 

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You pretty much have to get your magnifying glass out to see this very faint band on my 930e, there but almost non-existent. I can see it more clearly on the 900e and as I pointed out earlier it looks to be equally running up both sides. Moving off axis and centering back up can effect how wide and narrow this band gets. I do agree that it is most likely on all these sets.


On a side note, I’m glad mine is equally matching both sides. One side only would really offset my OCD.:D
It's on my 900E too, barely.

Only saw it playing monitor test images.
 

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It's a relief it's not just me. That stucco vibration is what the green infield grass looks like on every shot from centerfield on YES Yankees games, same for NFL Football on FOX, same for Golf on NBC, drives me crazy, can't get rid of it. My new settings that I posted this morning in this thread helped, but it's still there.
I watched the Indians/Cubs game last night and for a while it was on two channels: ESPN and Fox Sports.

Although the angles were different with two different camera crews the Fox looked a little clearer to me. I compared the grass on the pictures on the two channels on both my 930E and a Samsung UN46EH5300 1080 p set. In all cases the grass was more like a blob than individual leaves.
 

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My 75" was delivered yesterday. Spent some time setting it up and dialing the picture in using a few youtube videos. Planet Earth II was my first choice. Wow awesome tv. I seriously jaw dropped coming from a 65" 850D. The 850 isn't even in the same league as the 900 series. I was stressed over getting a good panel for the last two weeks. TV picture looks flawless. I am extremely happy.
 
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Rico (and anyone else with a 900E) can you please go to YouTube using the built-in app and watch this video on your 900E:

https://www.youtube.com/watch?v=UvxP-DuBaBw

No, not because of the review of the 900E, forget that. Please look at the white stucco ceiling in the upper left corner and let me know if you see what I see- which is a motionless image that is vibrating like a swarm of bees, all pixelated, looks like a screen door even though the camera isn't moving.

Perhaps I have a defective panel but this white stucco ceiling looking like a vibrating blur is what I'm experiencing and it's making me crazy.

If you (and others too, please) could watch this video on the YouTube app built-in to your 900E's and let me know if you see the same thing it would help me greatly.
What I see are compression artifacts. This is because Youtube compresses the video for streaming. Actually the video is compressed twice because the upload was compressed when he saved the video to upload, then youtube compressed it again when they processed it for streaming. This exacerbates the problem. With a complex image like stucco, the compression algorithm gets overtaxed.

I also saw the stucco vibrating on my 55" 900 E as well. Will check my 65" 930 E later but I checked on in a 24" LG 1080p TV I use as a monitor and saw something if I looked real close. I then checked in on a Samsung UN46EH5300 1080p set and it looked even worse. I also saw it on my 930E. Interestingly, after pausing the playback the ceiling image was either partially there or all there. Not sure how much of the problem is in the video itself, camera or how TV's deal with that kind of object.
It's all related to the video. No matter how many settings you change the issue will still be there. This is a case of garbage in --> garbage out. Same issue can be seen with many cable TV systems where certain channels are more horribly compressed than others, but every channel has the same compression artifacts if you look closely -especially when the camera pans, or the inage is very complex. As a secondary effect colors can be washed out slightly with higher compression. Every video you watch/stream/download is compressed to some point. I see the flaws in every single thing I watch. I have learned to ignore it, but when I do see a good clean video I appreciate it for sure.

This article on compression artifacts might be of interest: http://blog.biamp.com/understanding-video-compression-artifacts/

I do video work as part of my job. When I do post editing I often need to save the file at a higher bitrate to avoid too many compression artifacts. It's the nature of the beast. That reminds me, I actually have to do some videos this morning. Ugh...
 

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I have noticed this too but the faint band I am seeing is between 1/2 inch to 1 inch wide...funny thing is I exchanged 3 TVs and all of them have exhibited this to some extent. It's less pronounced on the current one I have, but it's still there...only noticeable on certain dark scenes such as dark blue or dark brown...also see it on a white background. The problem is, now I am looking for it all the time. I am on the fence if I should to return the TV as I am still within my return window or just live with it. It's just this issue, otherwise it's a great TV. It is my belief now that all the TVs have this band to some extent - it's just more pronounced on some TVs than others.
Not even a hint of it on my TV. Then again, my TV is a year old. So maybe all the new ones do have it, and the 900E is no longer a good buy.
 

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I am not liking the Cinema's much. Seems pretty dark and dull color. Will trying watching at these settings and adjust as I go.
I purchased my 49x900e a week ago and have been messing with the settings a lot over the last week, and I think agree with you on this one. I have decided to use the custom. One thing I noticed, was using cinema pro or home with the same settings as my custom setting I lost a lot of detail. Nothing I could do (don't have calibration tools) could get those details to show. I was watching the pregame for the Leafs/Bruins game on NBCSports and I that is really when I noticed the difference. The details in the suits is where I really saw it stand out.

Anyways, here are the settings I am running with, and very happy. This is for Non HDR. I prefer a little bit of color pop, which is why I turned Live Color to low. Adds just a bit of extra saturation without looking too bad.

PICTURE
Picture Mode Custom
Auto Picture Mode Off
Brightness 25
Color 60
Light Sensor Off

BRIGHTNESS
Brightness 25
Contrast 92
Gamma 0
Black Level 49
Black Adjust Off
Adv. Contrast Enhancer Off
Auto Local Dimming High
X-Tended Dynamic Range Medium

COLOR
Color 60
Hue 0
Color Temperature Warm
Adv. Color Temperature
Live Color Low

CLARITY
Sharpness 52
Reality Creation Off
Random noise reduction Off
Digital noise reduction Off
Smooth gradiation Low

MOTION
Motionflow True Cinema
Cinemtion Medium

VIDEO
HDR Mode Auto
HDMI Video Range Auto
Color Space Auto
 
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