Hey all... hope you can help me troubleshoot an issue i'm having during some testing before I install permanently (at end of remodel).
First thing to note... i HAVE TO USE an HDMI extender. I have this one and it has worked fine with my older 1080p HD set. I purchased this one knowing i'd be upgrading to 4K and thought this might be a good choice.
Amazon.com: J-Tech Digital HDBaseT HDMI Extender 4K Ultra HD Extender for HDMI 2.0 Over Single Cable CAT5e/6A up to 230ft (1080P) 130ft(4K) Supports HDCP 2.2/1.4, RS232, Bi-Directional IR and PoC: Electronics
My primary source is a Tivo box supplied by my (Wave Broadband) cable provider. The box automatically recognized it was plugged into a 4k tv... thought all was good.
Here's where the trouble happens. When running through the HDMI extender, if i change the channel to a show with a different resolution, or I go to the Netflix app on the Tivo box, i get a message on the TV "we are adjusting the picture quality (assume this is Input Signal Plus which is on for all the HDMI Ports).... and then i get a spinning wheel of dots on a black screen, followed by a "no signal on that HDMI Port".
If I unplug the HDMI cable from the back of the TV and plug back in, my signal comes back. (usually)
This seems to work Fine if i remove the HDMI extender and use a straight cable between the TV and the Tivo (but i can only do that while i'm testing).
So i'm guessing It's the extender and maybe i didn't understand what to buy.
Any thoughts or other troubleshooting advice greatly appreciated.
I should note that they are brand new HDMI cables and a high end Cat6 cable i'm testing with as well).