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The modem is apparently out in my 3020. No attempts to dial and 411 zones just says modem - no id or strings. Have done cold resets, new numbers, etc., etc. all to no avail.

Does anyone have any idea how much it is to have the modem replaced by SB?? Any other options? Saw here where someone had worked out way to attach an external modem - that would be fine but if there was a way to connect to it.

Thanks for any assistance-
 

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This is a 56k surface mount modem chip. I dont think SB replaces parts, just exchange units in the $200 range. My tech in Portland OR can replace a modem for less than $ 100.
 
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