I have had horrible luck with the RTV 3060 so far. I got my first unit about a week ago. After initial setup, I got 3.0 S/W. The unit worked OK for about a day. Then I started noticing glitches in the live/recorded shows. Then the the playback started freezing for about 3 seconds, then would start back up again. Pretty soon this started happening every 1 miniute. Then the unit would sponataneously reboot itself. I missed several recordings. I got a RMA and sent the unit back to Replay. Got the replacement unit this last Friday. Setup initialization and checked for the S/W version as shipped. 2.1 I then did a Net Connect to get 3.0. Everything fine. Setup all my scheduled recordings. Nothing to record on Saturday. Was watching the second of two recorded shows Sunday night live and all of a sudden, I get a blue screen saying signal has disappeared. Flip over to the TV and Showstopper feeds and everything is fine. Back to the 3060 and I notice the recording has stopped. Check Replay Guide and notice all my scheduled channels are gone. Try to tune to other stations, nothing but black screens. Soon the unit has stopped responding to any remote commands. OK, soft boot by holding the power on button. Wait a few moments message comes up and the unit turns itself off. Try soft boot again. Message screen and then Replay logo screen. Logo screen stays up for 15 minutes before I do anything. OK, pull the plug for two minutes for hard boot. Unit gets to Replay logo and hangs again. Try hard boot many times, no success. Give up and pull the unit from system and rebox it. Call Monday morning tech support to get a second RMA. They won't give it unless we go through official useless soft reboot and hard reboot procedures several times with me with installed unit. Don't have time to put unit back into system before getting to work. Find time to re-install unit. Actually get past logo screen to real channel guide output. Look at the Setup and menus and notice something strange. Go to a 411 Zones and GUESS WHAT?! The unit has reverted back to the original 2.1 S/W as shipped. Didn't think that was even possible cause I assumed the 3.0 download overwrote the old operating system. Unit hangs and turns itself off shortly and I hard boot again and leave the unit on all day. While at work call tech support and ask them if it even possible for a unit to revert itself. They never heard of such thing. They don't believe me when I say that I had successfully downloaded 3.0 S/W and setup scheduled shows with the weekly Options toggle in Record or that I verified that I was running version 21 of 3.0 Get back from work on Monday night and discover the unit has turned itself off. Hard boot again and get to logo screen. The unit now is cycling itself off and on every 10 minutes. Start the long tech support process with Replay of trying several reboots while I restate my problems with the unit again. Finally, after one and a half hours I get the RMA out of Replay. The unit is bad, something I knew Sunday night. Waiting another 3 business days for another replacement unit. Will miss many recorded shows while I am away for Thanksgiving because of insufficient capacity in my Showstopper.
How many other people have had this much trouble with the RTV3060? Is there a fatal flaw in the hardware and incompatibility to 3.0 S/W? 3.0 S/W has run flawlessly on my Panasonic Showstopper PVHS-2000 30 hr. unit. I think there is a major design flaw in the RTV3060. Probably with the Maxtor hard drive, the Quantum in the Showstopper has nary a problem. Also, I am told by tech support that there are differences in the tuners in the Replay and Showstopper. I am told that the Replay tuner needs 40 dB of signal strength????!!!!! That is completely insane. You'll never get that kind of power out of a cable operator. They won't allow it. The Showstopper tuner hasn't a bit of problem with the same cable signal. Another reason to avoid the Replay and stay with the Showstopper??????
A very unhappy Replay branded owner of a $800 defective boat anchor, am I.