Hope it works OK for you tonight. But if you are still having problems with error message here is some thing to try. first run a phone line for unit directly to the phone jack and disconnect everything else on the phone line and I mean everything even the phone in bedroom or den or othe things like caller ID boxes. Now run download. If it is good then it morelikly some thing that you took off that is interfering with the phone line. I found that my caller ID box was. If it still bad then I would have the phone company check the phone lines. More likely it will be a waste of time for all they guarantee it for is voice not for modems. It is best not to even mention modems just tell you hear noise on the line. Even if they say it is good it only means that it good for voice. So there is still a question.
Also there is new software being sent out so they are going to be pretty buesy right now. You might want to try a time you think they are not buesy. I have found that about 6:30am and between 11:30pm to 12:30am to be pretty good times.
I assume you are trying to go thru setup. All setup downloads are the guide data not any zone data or new software. To get these is by the nightlly download or the 243+zone net connect. After you get thru the setup orginaly I would wait for the nightly download to get the rest. If you still get errors on the nightly downloads and you think you are running low on data I would use setup menu/ change input thing to get the guide data since this is faster since all it does is download the guide data. And has more of a chance to download since is shorter if the system is overloaded or buesy. Hopefully by the time everbody get their upgrade thing will get back to normal.
By the way if you still get errors try different phone numbers even if it is a tole charge for a test. http://www.avsforum.com/ubb/smile.gif
a TV nut that's hard to crack.