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Discussion Starter · #1 ·
For owners of these panels (and maybe the other sizes as well) - how many hours do you have on the panel and do you see the fierce image retention? Can *any* owners report that this goes away or becomes very subdued after XX hours of viewing?


I've had the XR4 now for about 3 weeks in which time I've used it pretty heavily (more than usual) in order to get through the break-in period and get the panel to the point where it makes sense to calibrate it. I haven't yet posted a review of this panel (its been phenomenal in most ways) and I still intend to but the image retention issue seems to be holding it back and I would like to know, from other owners, what they are experiencing. I was led to believe from reports here that this does indeed go away but I know have almost 70hrs on the panel and the image retention is still startling. Much moreso than I had let myself believe from the reviews here.


One example - I watched a 2.35:1 movie the other day without zooming it for the first time. After the movie had played for an hour or so I started to check out some particulars with regard to PQ and it was apparent that the black bars on the top/bottom were VERY dark (nearly CRT level) in a room where there was almost no light. We are talking a very deep black level. REALLY good! But read on...


The movie ended and the credits rolled and the retention was shockingly apparent. The area of the screen where the movie had played was simply a different color than the black bars on the top and bottom. So much different (and I should take a picture of this and post it) that I thought that maybe the movie was playing a dark grey screen as the credits rolled. However, this idea was quickly dismissed as I scrolled through the zoom modes and the super defined black/dark-grey border didn't move. This obviously meant that the perfectly framed 2.35:1 dark grey area was purely the result of image retention - not of a single image but as a result of the fact that there was significant activity on that area of the screen.


Also of note, as I scrolled through the zoom modes and back to "Anamorphic", the word "Anamorphic" straddled the border and stayed up for 5 seconds or so before timing out and disappearing. After it disappeared, the lower half of the word "Anamorphic" was clearly retained on the black section of the screen that hadn't received any color other than black for the past two hours. This was easily visible (and readable)from 10ft away. The upper half of the word in the dark grey zone was not visible. Its almost like that very dark inactive area because hypersensitive to image retention. Blech. It took more than 10 minutes of content filling the entire screen before the bars went away (the letters went away in maybe 2 minutes but they had only been on the screen for 5 seconds!).


Anyways, this is but one example but the same issue is always present. If I leave up the Comcast OD menu for even a minute then the large "Comcast" lettering is present for the next little while. If I watch something in 4:3 even for a minute, the black bars become quite a visible contrast to the active screen area. Etc...


What is even more interesting to me is that this retention doesn't go away just because you turn the panel off! If I were to watch a 2.35:1 movie and turn off the set immediately afterward the retention would still be there when I turned it back on...even if that is a day later! Is this normal? It isn't burn-in because it will "wash away" when other content is played but still...


How does this effect the picture quality for me? I'm wavering on whether or not this is acceptable as it is if it doesn't improve. Obviously high contrast static images will have negative repercussions on PQ for the few minutes following their display. This probably isn't an issue for most critical viewing material (where things are generally moving) but is an issue if moving between content with different aspect modes or starting something from a static menu.


I don't think its debatable that this retention *hurts* the black level. Maybe the really deep black top/bottom bars I see when playing a 2.35:1 movie aren't realistic as the base black for the active screen but its just one of those things where the contrast reminds me of what I don't have. It would also seem to set up a variable best black level that depends on the brightness of the image that preceeded the black/dark image. What is weird is that this seems really messed up but the reality is that this panel seems to do an awesome job with shadow/gray detail. It isn't lacking for subtelty at all in dark areas but I have no idea how they can do this when the blackest black they can get varies on the preceeding imagery. Its just weird.


I'm not really concerned that this is doing any lasting damage or resulting in any sort of burn-in. But I do admit this has discouraged me from playing xbox (so far) and is slightly concerning for when I eventually set up an HTPC.


So, what is everyone else seeing? Is it acceptable? Is it getting better? Does it ever disappear? How does this compare to other panels? I would like to see what non-owners think of this (rogo?). I'll probably do a few more experiments and I might take some pictures and post them.


All thoughts and opinions are welcom and sorry for rambling on :D.


overtime
 

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I notice some of the same issues you bring up overtime, but it seems to disapper fairly quickly for me. I just received my panel 10 days ago and only have around 32 hrs. on it but I have been very careful to stretch everything and not leave any static images on it for very long. I think the retention may be more than my 42 panny ed, but so far nothing that has caused alarm for me. I have from time to time run an inverse or white screen and that seems to help as well. I LOVE the panel and hope this won't be a lingering problem. I look forward to reveiws from others.
 

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Where are the brightness and contrast settings at?
 

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Originally posted by cwallen

[

I have from time to time run an inverse or white screen and that seems to help as well. I LOVE the panel and hope this won't be a lingering problem.


Can you run an inverse or white screen directly from the plasma? I'm assuming you don't need a computer to do this, right?
 

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Wow overtime, you described my experience perfectly!!! I'm at 293 hours and still see what you describe every day. I have not noticed it getting any better. Brightness 32, Contrast 52 as rmcgirr83 asked. My last TV was the Panasonic 42" 7UY ED set. I saw none of the image retention that I see with the XR4. It's almost a bit embarassing when it's real bad and someone else sees it. It does go away in time, proportional to how long it was on screen. I have seen this from menus and lettering that has been on the screen for less than 10 seconds. It is very distracting when switching from black bars to full screen. The retention is different in what was once the black bar area as you described. The image retention does carry overnight as well if it is shut off before everything is back to normal. Freaky and annoying to turn on the TV and have something from last night up on the screen. I don't know if I would buy this set again if I had the choice. Maybe my settings are out of whack. I'm concerned as you are.

Don
 

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While I do not own an NEC plasma, I find this issue to be disturbing nonetheless. I have two Panasonic plasmas now, a 42PWD4UY like R. Harkness and the 50PHD7UY and have never seen anything like this. I cannot recall ever having any image retention on the 4UY which I have had for about three years, knock on wood. Given the quality of NEC products, I find it quite surprising that this would be an issue. Good luck!
 

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I have had my NEC 50 XR4A for about a week now. I can not remember my settings after running Avia on three inputs, I forgot where I set them. While I notice image retention from time to time, I do still do not play movies at less than full screen (no bars).


I also still have an Optoma PD-50 (about 800 hours, Panasonic glass) but the units are in different rooms. Likewise, I have never noticed temporary image retention on the Panasonic glass. There may well be IR on the PD-50 - but if so, it is not bright enough to see. The IR on the NEC seems to be from it being FAR brighter than the PD-50. While the PD-50 is wonderful in my bedroom with low lights for a movie, for everyday TV, the NEC beats the tar out of the PD-50 in our well-lit living room. I have been amazed how everything looks better on the NEC, even "Maggie and Ferocious Beast" according to my children - who noticed the difference immediately.


That being said, even with few hours on the NEC, I notice the IR being reduced drastically from when the unit was first put in service.


I also have the NEC hooked up to a HTPC (and XBox/PS2) which I use almost nightly to watch DVDs, games and surf. No problems from these at all. One nice thing about the HTPC is that you can check IR easily with the deadpix application. To date, I notice no burn-in (permanent) of any kind on the NEC. In fact, I do have some very minor burn-in on the PD-50 from watching 4:3 stuff with gray bars. However, it is simply not noticeable without looking for it with the HTPC.


Given how quickly my IR is improving (lessening) on the NEC, I am not worried about it. Obviously even Panasonic-oem glass can get burn-in as I found. Thankfully, since the NEC does a VASTLY superior job with SD material than my PD-50, I am not temped to run my everyday TV viewing with anything but 'stadium' stretch mode on the NEC. My wife still watches "her" shows on the PD-50 with gray bars, but has never complained (or even noticed that the NEC was stretched) about "stadium" mode.


Regards.
 

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I've had my 42XM2S for some time now and I experience the exact same thing. I saw it from day one and almost a year later it hasn’t gotten any better or any worse. Image retention drove me nuts at first and made me absolutely paranoid about burn-in. Over time I've gotten use to it and I’ve never seen any cumulative effects or anything even closely resembling permanent burn-in. If I see image retention and it really bothers me for some reason a quick full screen stretch or a shot of an all white screen usually clears it up immediately. It’s unfortunate that I have to do this but I wouldn’t trade the drop dead gorgeous colors, brightness and clarity of my NEC for anything else (except an NEC without the image retention problem).
 

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I've noticed this on my new Dell, I woke up and went near the tv and seen the ESPN logo on the bottom corner of the screen while it was off and I freaked out. It went away but it sure has me nervous everyday. I always check the screen now and hopefully my nerves will simmer down after time but how can it when you spent 3k plus on a tv!
 

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While at CES this year I stopped at the NEC booth and talked to the techs about the NEC 50XR4. It's an awesome plasma and I was sold on it. One of the things that he said was highly recommended is an initial 100 hour "seasoning" on the white screen before normal watching. He said that it helps with color balance, brightness and will help the set stay brighter longer. I have searched the forum on this but was unable to find any information on this. I have no idea if this would help with the image retention issues raised in this thread. Has anyone performed this "seasoning" on their NEC Plasmas? This is a good 4 days of continuous running which will be hard to do. I'm kind of a freak on this sort of stuff, so I planned on doing it. My set came in today, and I'll do this over the weekend and into next week. When I finally get to watch it, in early summer!!!, I'll report my findings on image retention on my new 50" NEC!!
 

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MaxTimeOff,


I have not heard of a 100 break-in screen before, but in a way it does make sense.


I have extensive experience with both the 42XR3 and the 50XR4. My previous screen was a NEC 42VP4.


There is a MUCH more signficant image retention to these sets than the 42VP4. I believe it is due to the modifications NEC has added to extend the lifespan of the screens from 30,000 half-brightness hours to 60,000 half-brightness hours. The downside is a more significant image retention (and probably a higher tendency for burn-in, although I have not seen any evidence of that).


Still, these are the best plasmas I've seen in both categories, in terms of PQ, and I think they're worth every cent.
 

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Discussion Starter · #12 ·
rmcgirr83 - I'm at the midway point in both brightness and contrast for both Standard and Theater1 mode viewing. I haven't made any changes or really investigated my calibration options yet since I was waiting to put 100hrs on the set before doing so. The image has been spectacular with these out of the box settings with the exception of this IR issue.


dgsowers - wow that a lot of hours to have on the set and still see this problem. Thats a strong indicator this won't be going away with time. Unfortunate. What is up with IR remaining even though the tv is off??? That just amazes (and disappoints) me.


towjumper - I conur with you on the amazing picture produced by the XR4. I also noticed a "big improvement" the first few hours but I think that is because the IR is truly unprecedented the first time an image is displayed - its truly a blank canvas. Could it be that the IR isn't as noticeable after a couple initial hours just because after you've played content a bit that the "baseline" for the screen is just not as dark? And as I noted above, the screen doesn't 'reset' (lose retention) just because its been off a while. Congrats on the new panel - I still look forward to the comparison with the Optoma.


jjonesx86 - That would seem to be the question - does it bother me enough to sacrifice the otherwise drop-dead picture?


maxtimeoff - Interesting that the NEC rep would say that "it needs seasoning" if indeed that relates to the IR and not just the normal plasma break-in. Definitely let us know how your break-in plan goes! If I might suggest something...do a quick survey of IR before you run the white screen (for four days!) and then again afterward and see if it had any effect.


oferlaor - I guess I'm trying to see if everyone is seeing this so that we know whether its working as normal or whether some units are defective. It looks so far like its pretty normal. I'm not too concerned about burn-in from it. Thanks for your input.


I'll try to take a picture of what I'm talking about this weekend if I watch a 2.35:1 movie so that we can all agree on what is going on and owners of other panels or prospective buyers could chime in. Come on...I know there are are more NEC owners out there...lets hear it! :)


overtime
 

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Quote:
Originally posted by overtime
... Come on...I know there are are more NEC owners out there...lets hear it! :)
Alright! I've been following this thread, and now you got me off my duff :eek:

I don't have an XR but a VR...sooo what I have to comment on may not be relevant to your IR issues, but since the NEC seems to be getting some bad press for IR, I'll chime in.


I noticed some "somewhat significant" IR in the early hours of my NEC's life. Being new to plasmas, it (IR) caused me considerable (if, as discovered later, unjustified) angst. My panel now has over 600 hours on it and it has become a non-issue for me. IR, although still there to a *much* lesser degree, is barely noticeable and has dropped off my "things-to-worry-about" list. As the IR is fading away, so is my concern.


FWIW, I've found that as my NEC ages, like fine wine, the PQ is getting better and better. Blacks, now are much better than when I initially started breaking it in.


Good Luck
 

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I've had my XM4 for two weeks and I did notice IR within the first day or so when I would have the TiVo Now PLaying List on the screen for a few minutes. I have not noticed any more IR since then. During this break-in period, I have stretched all of my non-HD content so I can't coment on the effects of the black bars.
 

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Someone please correct me if I'm wrong but it's my understanding that a plasma loses a significant amount of brightness in the first hundred hours of use and loses brightness much more slowly over the rest of its lifespan. The plasma break-in period and NEC's recommendation of displaying a white screen for 100 hours make sense if the goal is to get the plasma to a more stable brightness output before bothering to evaluate the picture or adjust any of the settings.


I'm well over 100 hours on my set and I still see image retention. Maybe not as much as when the set was new but still enough to notice.
 

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Quote:
Originally posted by overtime


dgsowers - wow that a lot of hours to have on the set and still see this problem. Thats a strong indicator this won't be going away with time. Unfortunate. What is up with IR remaining even though the tv is off??? That just amazes (and disappoints) me.
Just to clarify a bit. I can see image retention on the TV from the night before when I first turn on the TV in the morning. If I watched a bunch of 4:3 then turned it off. In the morning I watch something full screen, I can see a difference in brightness where the black bars were. One time I even saw some text that was on the screen for about a minute right before I turned off the night before.


Nothing is visible when the TV is off.
 

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I have had my 50xr4 for two weeks, and have maybe 50 hours on it, The image retention has not decreased at all to this point. It makes me very nervous to the point that I refrain from using the dish guide for more than a few seconds due to the retention of the bright white of the guide. The image does go away very quickly, and in fact if there is movement on the screen, if recedes almost immediately.


My paranoia is more aimed at my son and wife, who for some reason seem to be oblivious to the burn-in issue, regardless of how much I drum it in. I'm afraid i'm going to come home some day and find the retention is burn-in.


I must say, though, that every day I say out loud, "look at those colors". They are simply more vibrant or there are more colors than I have ever seen on tv before. In outdoor scenes, I truly have that "through the window" feel. The picture is simply amazing, and if the image retention continues to be a minor nuisance, it is a worthy trafeoff to me.


I have adjusted in the function mode the pdp saver so that peak brightness is set at 50%, and I have adjusted the brightness level in the picture menu to below default also, and the picture is still more than bright enough. Have any of you reduced the peak brightness in the pdp saver?


Apart from the rep at CES, has anyone thought about contacting NEC to see if the formally recommend a procedure to eliminate the IR or to speed up its decline, if a declince is possible. I gathered from the insert re: IR and burn-in, that they are well aware of the issue. In that insert they advise keeping illuimination to as low a level as possible.


Does anyone agree that to put our minds at ease, we should contact NEC, or does anyone have an inside track?
 

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I should be receiving this plasma display today. As I don't have a hi-def cable box yet, would turning on the display without a tv signal give me the white screen I want to "season" the display for the first 100 or so hours?
 

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Quote:
Originally posted by overtime
rmcgirr83 - I'm at the midway point in both brightness and contrast for both Standard and Theater1 mode viewing. I haven't made any changes or really investigated my calibration options yet since I was waiting to put 100hrs on the set before doing so. The image has been spectacular with these out of the box settings with the exception of this IR issue.


overtime
That's interesting. On my panny 5uy, which was pro isf'ed, I had the initial brightness and contrast settings set well below 50% (scale goes from -30 to +30). IIRC, they were set to -10 and -20. After the ISF calibration the brightness was even lower, -25. However, the contrast was set back to 0 and he did something in the service menu to adjust that.


Do you guys think that, possibly, your brightness and contrast may be too high?


I will admit when first viewed the pic did seem darkish but that passed after a few hours of watching.


Just tossing out thoughts.
 

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O.K. Just mounted the NEC 50"! The 100 hour white screen "seasoning" countdown starts now. I do have a question however. The "white" screen seems more like a blue/grey screen. I do have my non-HD direcTV box connected and I am receiving a signal and the "white" screen is the same as before I connected to the signal.......... is this the white screen I'm looking for?
 
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