Just got the new HLM61W on Friday. Found a bad pixel/Screen Particle.
Going to call a local Samsung Service Partner tomorrow to see if the black dot/bright pixel is covered or not under warranty. I am quoting from the sheet that is included in the box with the tv
" A BLACK DOT OR A BRIGHT DOT APPEARS ON THE SCREEN
One or two pixels may appear bright or dark because of a technical limit during the manufacturing process of the LCD built in the TV set. This doesn't affect the performance of the TV"
Doesn't affect the performance of the TV!!! What about the experience of the consumer?
Hopefully I can get this resolved soon...If not, I will sell it and wait and get a HLN series...No use spending the $$$ on the upgrade when I can just sell the current with only a few hours on it for around $3900 and buy the new HLN model.
Any suggestions or comments or similarities?
Going to call a local Samsung Service Partner tomorrow to see if the black dot/bright pixel is covered or not under warranty. I am quoting from the sheet that is included in the box with the tv
" A BLACK DOT OR A BRIGHT DOT APPEARS ON THE SCREEN
One or two pixels may appear bright or dark because of a technical limit during the manufacturing process of the LCD built in the TV set. This doesn't affect the performance of the TV"
Doesn't affect the performance of the TV!!! What about the experience of the consumer?
Hopefully I can get this resolved soon...If not, I will sell it and wait and get a HLN series...No use spending the $$$ on the upgrade when I can just sell the current with only a few hours on it for around $3900 and buy the new HLN model.
Any suggestions or comments or similarities?