Just a minute. First, I spoke with my Dell small business rep late this afternoon. She told me that my projector mount and spare bulb was on the way and that my projector will ship on 8/2/01. She went on to tell me that I was one of the last ones to get this great deal. I have spoken with her 2 other times since I ordered the projector and she could not be nicer ever time. My company has bought computer products from several different vendors over the years and I can tell you we have had service issues with all of them. Our experience with dell has been far and away the best period. I will not buy anything with Toshiba's name on it because of nonexistent service. I have no doubt Dell will deliver.
All companies make mistakes and big companies can make big mistakes. This price became available on Thursday and came to and end on Tuesday. That was 6 days. If the price had become available on Monday do you think it would have been available until Saturday? I think not. I would expect the price to have ended by Wednesday, at the latest.
Now on to the confusion on delivery dates. How many LT150's do you think Dell has in their warehouse or the distributors warehouse? 50, 100, 200, 500? With quick turn inventory models I would bet they both had no more than 1 to 2 weeks worth of inventory based on their sales models. This is how business works. So on Thursday this great deal comes up so a few are ordered on Thursday, more on Friday, some over the weekend, and on Monday they get hammered. I expect this is why the sale ended. On Friday you can bet they don't have a full staff ant the shipping department becomes overrun and stays overrun until late monday. Which is when the real shipping dates began to come out. I also suspect those of us with the later ship dates will get newer (maybe current)production models.
Look, if you want to ***** out Dell call them and cancel the order and quit complaining. I suspect they will breath a sigh of relief. If you don't cancel be patient and you will get a projector for $600 below wholesale. I bet those who bought a LT150 in May would gladly wait 3 weeks for one at a sub $2000 price.
I have been reading this forum for over a year and joined just recently. I attended the dinner at CES and have been on a projector search for about 1 year. I believe Alan deserves a ton of credit for all he has done and the patience he has shown over something that will initially make him little or no money.
I do not work for Dell, own Dell stock, or have any vested interest other than getting a great deal on a projector.