Quote:
Originally Posted by hschultz /forum/post/0
Timothy,
All very good questions, and I think you and I are prolly of a similar mind-set. Do I love the Tosh 65HM167? No. But then again, I'm really not blown away with anything else out there at the moment. Will TV's continue to get better and cheaper in the next few years? Absolutely. But given what I spent for my 65-incher today, do I care about relegating it to the basement for the kids in 3 years and buying a new state-of-the-art TV again then? No, I don't, since this is basically only costing me $150/mth interest free, which is nothing. Do I hate it when people ask/answer their own questions? Absolutely.
When the girl saw the "by Office Depot" logo under the Tech Depot heading, she was cool with the PM. She went back to her mgr and got it approved for $1,642. She didn't mention the S&H, so neither did I. I asked about the 110% PM guarantee, and she said that CC's fine print said it only dealt with local B&M inventory in stock (I had previously told her that I could order it through Tech Depot's 1-800 number and have it delivered to my local Office Depot--not sure if that's 100% true or not, but I went with the angle and it worked for me), so I didn't get the additional 10% off, which is fine of course.
She asked about an extended warranty (I wasn't sure what to do about it-I really wasn't planning to buy a TV today, as I had planned to do a little more research first), and I said that Tech Depot seemed to have a pretty good one. She went back to the TD site and read it, and said she'd PM it. So I got a 2-year CC warranty (which I understand is very good and includes unlimited lamp replacements) for an additional $172. It was interesting how she did the warranty. Apparently they can't override the warranty price (or so she said), so she discounted the TV an additional $180 (the difference between CC's 2-year warranty and TD's 2-year warranty), so that my final TV price is $1,465 plus the CC 2-year warranty for $350 plus $82/tax is $1,897 delivered. Not too shabby, IMHO. And in 3 years, I'll buy a new plasma or whatever is the latest/greatest then, but in the meantime, I have a relatively decent 65" for the Family Room to enjoy.
Thanks for the story. I wonder if I can ge them to pricematch and then apply the 10% AAA coupon on top of that.
I know what you mean about how they subtract from the tv to make discount on other items. This partially annoid me as it only makes it confusing for future revisions to the receipt.
When I went to return the Toshiba for the Sony because of the defect they updated the receipt by settign the Toshiba price to negative and adding in the Sony and where then the machine calculates the difference that I owe.
Well, originally the the $55 shipping was made free by subtracting it from the Toshiba price. When they added the Sony I asked if the shipping was still free and he said yes and the only money I'm paying is the difference between the tvs, so I wasn't going to be charged for shipping again even though it was on the receipt still. Well they forget to subtract the $55 from the new tv to cover shipping so the difference was $55 greater than it should have been between the tvs.
I didn't notice this at first and I didn't complain since they allowed me to keep a Toshiba HD-A1 HD-DVD player still for $199 even though that was only meant to be a price purchased with a Toshiba, not the Sony. Atleast the experience was more pleasant since the manager did all this himself at a register.
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At a different CC when I bought the Toshiba it was a nightmare!!!!
I had to drive 20 minutes back because they charaged me wrong. I originally got a Toshiba FireDog/TV Stand pacakge since it was literrally the same price as the tv and a $100 off manager special on an installation purhcases, it was a no brainer at first. I planned to get the Toshiba HD-A1 for the $200 off deal too. As they wrang it up it was so confusing because a lot of the installation package and stand were full price and things left and right were subtracted from the tv.
I saw the player still at $399 and asked where the $200 off was, and even a manger came over and pointed the to the tv price, saying it was subtracted there. Now with the AAA coupon, package discounts, I couldn't calculate it all in my head. But when I got home I found there was no $200 taken off, and they even forget to make the shipping free.
I drive back with my calculations on paper and hand it to an employee I worked with earlier who took it to the back and a manager who then came out not letting me get a word in edge wise. I finally got through to him what my complaint was after he kept interuppting me and assuming the wrong thing, not a great way to start. He was making me feel like an idiot as he was saying stuff about the numbers without letting me walk him through it and where theirs went wrong.
Anyway, he finally said no, you can't combine the HD-A1 offer with the package (which i think he assumed I knew the whole time looking at the numbers), saying it would be too good of a deal and it being a separate package deal, even though that wasn't stated in the ad, only just $200 off HD-DVD player purchase with any Toshiba TV it said.
And that was that, even though one of them came over and said to my face it was okay when I purchased they would not budge. Then it took longer to tell him it would be cheaper for me to just get the tv with the coupon and player half off since the player was what was important and not the stand or install, like a $180 cheaper, even when I'd lose the $100 manager off special, he kept telling me it would be the same until I had it him ring it up (which I again found him assuming I had the $500 HD-A20 player), which then he just pointed me to customer service to fix things.
That took like an hour more as they couldn't get things right and always needed authorization where they kept leaving to get someone for 10 minutes at a time. Then just as everything seemd to go right one girl started calculating my 10% off wrong. She seemed positive that 10% off a total of $2500 price was $25 (she was calculating 1%) and looking at me like I was trying to trick here. I even pointed out how tax at 7% or so be 4-5 times higher than what she did with 10%, then after having to get another employee to tell her wrong it was another 20 minutes to get it right again.
Yet the manager at a different CC had the tv exchanged to the Sony done in 5 minutes himself at a register in the tv area. I was ready to never buy from CC again until that pleasant experience despite being charged for shipping by mistake again.