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Afraid to plug in my Onkyo

1556 Views 12 Replies 8 Participants Last post by  Guy Owen
I purchased an Onkyo AVR, TX-SR875, after months and months of reading reviews, following these forums, etc. I finally decided the HQV processor was something I wanted.


Hooking it up to a new Toshiba 52" Regza, plus my PS3 Blu-Ray, FIOS settop box, a Pure AV power conditioner / surge protector (Belkin). No speakers chosen, yet -- I have an old set of KEFs (103s or 104s, as I recall -- 4 Ohm).


Anyway, the first Onkyo I received literally blew up about 2 minutes after I plugged it in. Big explosive sound -- big puff of smoke -- and the Video side was gone. The Receiver for AM / FM still seemed to be operational. But I unplugged it and sent it back.


Never blew a circuit breaker. Nothing else stopped functioning.


Was this just my dumb luck?

Should I worry about anything with this replacement unit?

The wall circuit seems to check out OK. No indication of polarity problems -- and everything else functions without a hitch.


Thanks ahead of time for any input.
1 - 13 of 13 Posts
Plug it in; you should be fine.
2
thats my very concernded worry with "DROP" shipping.


what worries me even more is, something like this happening later down the line. say, when im away from home!



[just planting my seeds where ever i am
]
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My skittishness stems from three friends saying "Gee! You must've done something wrong!" I couldn't figure out what that could possibly be. Plug it in. It should work. No hoops to jump through, right?


I'll put on my goggles, ear protection, and hard-hat first...


The one statement that came back to haunt me during my research was some lady on Amazon reporting the exact same experience. Boom! No AVR two minutes after they plugged it in.
The first rule of electronics -- If it doesn't blow up in the first hour, it probably won't ever blow up.


You were just unlucky - something most likely was damaged during shipping or the unit was inadequately tested at the factory before being packed.


I make it a habit to keep things unplugged until I have given them a good "shake-down" period, at least 8 hours of supervised operation. If no undue smells or burning are observed, the equipment is determined to be "working properly". =)


Greg
This issue has been mentioned in a number of threads, including the official 805 thread and the following thread:
http://www.avsforum.com/avs-vb/showthread.php?t=916212

These reports, as well as the Amazon reports, led me to cross the 805 (cheaper cousin of the 875, but you probably already know that) off my list even though it's being sold at an extremely good price right now. Frankly, if I were you I'd try another brand. Why risk the rest of your equipment.

Quote:
Originally Posted by Guy Owen /forum/post/14100021


I purchased an Onkyo AVR, TX-SR875, after months and months of reading reviews, following these forums, etc. I finally decided the HQV processor was something I wanted.


Hooking it up to a new Toshiba 52" Regza, plus my PS3 Blu-Ray, FIOS settop box, a Pure AV power conditioner / surge protector (Belkin). No speakers chosen, yet -- I have an old set of KEFs (103s or 104s, as I recall -- 4 Ohm).


Anyway, the first Onkyo I received literally blew up about 2 minutes after I plugged it in. Big explosive sound -- big puff of smoke -- and the Video side was gone. The Receiver for AM / FM still seemed to be operational. But I unplugged it and sent it back.


Never blew a circuit breaker. Nothing else stopped functioning.


Was this just my dumb luck?

Should I worry about anything with this replacement unit?

The wall circuit seems to check out OK. No indication of polarity problems -- and everything else functions without a hitch.


Thanks ahead of time for any input.

My 875 was delivered with a dead left front channel -- no output to the speakers. Unit was too big and heavy to reship back to internet dealer, so I had to go the repair route. Repairing technician said that simply turning it on when I first got it was probably what caused it to pop 4 transistors and a number of diodes. He refused to update the firmware, however. It is still 1.04.


Had I bought it from a local dealer -- though probably not because I got a phenomenal deal (under $1K) online -- would I have returned it and gotten something else? Maybe, but it would have to throw a lot of research down the drain to do so.

Quote:
Originally Posted by mrjktcvs /forum/post/14104128


Had I bought it from a local dealer -- though probably not because I got a phenomenal deal (under $1K) online -- would I have returned it and gotten something else? Maybe, but it would have to throw a lot of research down the drain to do so.

Dang! I felt the exact same way. The only other option I could see was the upcoming Gefen HQV-equipped processor. But I read there weren't too many HDMI inputs on it.


Next issue I'm askeered of is the heat output. This is going in a cabinet. I think I'll find some decent quiet fans to put in the cabinet before I do that.
It does run hot, as everyone knows. I have not gotten around to attempting to install a fan, though I did start to shop for one. My temporary solution is to just leave the doors open when I turn the unit on. I use the HDMI from the cable box to the Onkyo, and component video directly to the display so that I can watch TV w/o having to turn on the entire system when needed, making it fiancee - proof.
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3

Quote:
Originally Posted by hammong /forum/post/14100671


The first rule of electronics -- If it doesn't blow up in the first hour, it probably won't ever blow up.


Greg

LOL, now if that were only true in other areas of life as well.



And to think i was the only one Afraid of my own AVR.



My particular model has been recalled for an overheating issue when it came out a few years back due to the internal cooling fans tendancy to stop working. Mine hasnt blown up yet.
But I plan to lay a small table fan on top of the ventalation holes just in case.
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Hooked it up last night. No components connected. Seems to be running okay.


I did notice one odd thing. The first AVR must have been a returned item that Amazon forwarded to me. It had no Loop Antenna or baggie in the cardboard tray that sits on top of this new one. It had no batteries for the remote -- this one does. I was cursing Onkyo for being so cheap! And it was probably not their fault.


Oddly, it makes me feel better that the first one must've been a demo or returned item. I'll be flinching at every click or buzz, otherwise.

Quote:
Originally Posted by Guy Owen /forum/post/14114741


Hooked it up last night. No components connected. Seems to be running okay.


I did notice one odd thing. The first AVR must have been a returned item that Amazon forwarded to me. It had no Loop Antenna or baggie in the cardboard tray that sits on top of this new one. It had no batteries for the remote -- this one does. I was cursing Onkyo for being so cheap! And it was probably not their fault.


Oddly, it makes me feel better that the first one must've been a demo or returned item. I'll be flinching at every click or buzz, otherwise.

Sounds like you got a used/returned unit. I'd complain to Amazon about this. They might reimburse you a bit for your inconvenience.


Amazon (or any other retailer) should be shipping new, factory sealed, gear. If it's not, this should be clearly specified - refurb, demo unit, etc.
Probably the final follow-up, in case anyone comes across this thread.


Hooked up the new Onkyo with no problems.

Works great.

Easy configuration.

I have not experienced the "excessive heat" that some comment on -- but I'm watching mostly TV or movies (sometimes at 4 to 5 hour stretches as I catch up on my Netflix rentals). And this unit is inside a BDI Novia console with no fans.


By contrast, the Sony PS3 Blu-Ray unit had to be pulled out of this console because of excessive heat issues. It causes the fan to come on in the PS3, which is rather annoyingly loud.


Seems like Onkyo has a great product! I've owned two different Onkyo Receivers now.
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