Hello fellow HDTV TW subscribers! I am a convert just today to TWC from DirectTV, only because of the cost effective offer until prices of STB come down. I like it very much though and may stay with it if it proves reliable and stay cost efective. Watched ch. 8 (308,PBS) and was in awe and could not leave my couch. I had to like many help the young novice install guy who had only general knowledge. He (nice guy) admitted poor training and I helped make sense of all the wire. Poor component cables or not, it still looks good. Tell me, why does it take soooo freakin long for the channel to change? Should I call service? Also, lastly, With no manual for the HD box, how do you get audio from it to your preamp (digital)? What about analog? I'm getting reg cable audio but not a sound from the HD box. I see various connectors both analog and SPIDF. What to do? Thanks!