I have a problem that is driving me crazy and I wonder if you can help me solve it. As I have indicated in previous posts I purchased the HD200 on APR 4th. Prior to buying the HD200 I owned the RCA 38" with built in HD D* and HD OTA receivers. I owned the RCA for 2 years and never had ANY problems.
My new display has no built-in tuners. Since hooking up the new display with the HD200 I am hearing a clicking sound that comes out of the center speaker when in the surround mode and out of the front left and right speakers if I switch to the stereo mode. This only occurs on the local OTA CBS station (13-1) here in Sacramento. The clicking sound is present 90% of the time while I am watching primetime CBS programming. It is never present when I watch 13-1 with other programming. So I don't get the clicking while watching the CBS evening news or other local programming on 13-1.
I also don't get the clicking when switching to 13-2 which is the SD version of the same program. However, the Dolby Digital light on my Pioneer Elite lights on both channels. I can tell that, in spite of the DD light, on the SD channnel the sound is not as good BUT there is no clicking. The clicking is barely noticeable on 13-1 primetime commericals but when the program returns so does more noticeable clicking. I just turned on the 13-1 and am getting the clicking on a daytime soap opera that is being broadcast in HD.
(Note: the next soap opera was not broadcast in HD and there was no clicking on 13-1 but the DD light was on. This must be a big clue. What would be the difference in the audio stream between 2 network broadcasts, one HD one Non Hd, from CBS?)
This does not happen with any other primetime or other HD programming, including HDnet/HBO HD and Showtime HD. So it sounds like it must be KOVR (13-1) but I watched the same programs 2 weeks ago in HD with all the same equipment, except the HD200 and the Display, and there was NO clicking.
I called KOVR and they left me a voicemail saying they don't know what the problem could be. I also waited for the 1.04 update hoping that would fix the problem. I got the update but still have the problem. I then took the 200 back to the store and got a new 200. The new one does the same thing!
Also with the new unit the system setup says phone connection status: NG whatever that means? The modem is defective?
The clicking is not loud but it is clearly noticeable from 10 feet way. The Good Guys has been great about exchanging the unit but my 30 day limit will be up soon. I like the unit because of the DVI and the ability to control resolution output from the remote.
So is this my local stations fault or the 200's or both? Is it likely if I keep calling KOVR that they can change something in the data stream that would stop the clicking?
I guess the big question is what would be the difference in the digital audio signal sent out with Hd programming Vs other programming and why is the clicking present only on this channel and only at certain times? As I said my receiver recognizes all the signals on 13-1 and 13-2 as being broadcast in Dolby Digital but something else must be going on with the data stream. Can anyone solve this mystery? Also I assume the Zenith 520 would do the same thing since the boxes are the same?
Have the Samsung problems been fixed? (the Good guys suggested I go with Hughes which is the only other D*HD box they sell.) Sorry about the long question but I'm at the end of my rope with this situation and there don't seem to be any good solutions
Thank you.
My new display has no built-in tuners. Since hooking up the new display with the HD200 I am hearing a clicking sound that comes out of the center speaker when in the surround mode and out of the front left and right speakers if I switch to the stereo mode. This only occurs on the local OTA CBS station (13-1) here in Sacramento. The clicking sound is present 90% of the time while I am watching primetime CBS programming. It is never present when I watch 13-1 with other programming. So I don't get the clicking while watching the CBS evening news or other local programming on 13-1.
I also don't get the clicking when switching to 13-2 which is the SD version of the same program. However, the Dolby Digital light on my Pioneer Elite lights on both channels. I can tell that, in spite of the DD light, on the SD channnel the sound is not as good BUT there is no clicking. The clicking is barely noticeable on 13-1 primetime commericals but when the program returns so does more noticeable clicking. I just turned on the 13-1 and am getting the clicking on a daytime soap opera that is being broadcast in HD.
(Note: the next soap opera was not broadcast in HD and there was no clicking on 13-1 but the DD light was on. This must be a big clue. What would be the difference in the audio stream between 2 network broadcasts, one HD one Non Hd, from CBS?)
This does not happen with any other primetime or other HD programming, including HDnet/HBO HD and Showtime HD. So it sounds like it must be KOVR (13-1) but I watched the same programs 2 weeks ago in HD with all the same equipment, except the HD200 and the Display, and there was NO clicking.
I called KOVR and they left me a voicemail saying they don't know what the problem could be. I also waited for the 1.04 update hoping that would fix the problem. I got the update but still have the problem. I then took the 200 back to the store and got a new 200. The new one does the same thing!
Also with the new unit the system setup says phone connection status: NG whatever that means? The modem is defective?
The clicking is not loud but it is clearly noticeable from 10 feet way. The Good Guys has been great about exchanging the unit but my 30 day limit will be up soon. I like the unit because of the DVI and the ability to control resolution output from the remote.
So is this my local stations fault or the 200's or both? Is it likely if I keep calling KOVR that they can change something in the data stream that would stop the clicking?
I guess the big question is what would be the difference in the digital audio signal sent out with Hd programming Vs other programming and why is the clicking present only on this channel and only at certain times? As I said my receiver recognizes all the signals on 13-1 and 13-2 as being broadcast in Dolby Digital but something else must be going on with the data stream. Can anyone solve this mystery? Also I assume the Zenith 520 would do the same thing since the boxes are the same?
Have the Samsung problems been fixed? (the Good guys suggested I go with Hughes which is the only other D*HD box they sell.) Sorry about the long question but I'm at the end of my rope with this situation and there don't seem to be any good solutions