This is what I had to say about Carada back in September after I ordered my screen
"I ordered my 92" Classic Cinema White Screen with the Precision Frame on 9/21 from the website. Prior to placing the order, I contacted David via email in regards to some technical questions. David was very prompt in returning my emails...within a matter of a couple hours...we discussed screen material, size, and what frame to purchase. It would have been easy for David to push the more expensive Criterion frame, but instead he gave me an honest evaluation of my room and recommended the Precision frame.
Shortly after I placed the order David contacted me via email to let me know that someone else had ordered the exact screen as the one I wanted, but changed their mind at the last minute for a larger version. Therefore, my order would ship that afternoon. The screen was not due to arrive at my door until Tuesday (9/26), so needless to say when my Fedex delivery guy rang the door bell Saturday morning (9/23) I was somewhat surprised.
I had the room all prepped for the screen, so all that needed to be done was to unpack, assemble, and install.
The packaging was second to none, everything arrived in pristine condition. Unlike the screen that was already sitting in my garage from a different vendor. It's packing had a lot to be desired, and the screens condition showed it. That was one of the reasons I decided to go with Carada. I knew going in from other reviews that they took great pride and care in ensuring that the screen gets to its destination unscathed.
Assembly was quick and painless. The instructions well written and easy to understand with great illustrations. The overall look of the instructions was very professional and well thought out, not an after thought as so many other instructions booklets seem to be.
Quality and construction of the screen are excellent. I had no problems assembling the screen by myself. Every piece was well labeled and the fit was perfect. No gaps, no missing patches of black out cloth. I especially loved the idea that they included gloves for handling the screen material. The entire process took about 2hrs from unpacking the screen to hanging it, and that was being exact and deliberate about everything.
I have since recalibrated the projector for the new material, and did some lengthy viewing this weekend. Starting with "The Fifth Element Superbit", "The Proposition", "Sin city", and ending with some HD NFL on Sunday. The screen surface is as flat as a piece of glass, with no hot spotting or shadowing. The gain of the Cinema White appears to be perfect for the my AE700, with just enough pop for colors, but without over saturating them. I should add that my room has complete light control, with no ambient overspill, partial black ceiling and dark colored acoustic treatments on the wall.
I am very happy that I decided to go with Carada, and would not hesitate recommending them to anyone else.
Price: A+
Quality: A+
Customer Service: A+"