I had it happen once, I reported a problem with the disc and they resent it within a day or two.
Also had an HD DVD come in a blu ray slip case once, but that was also fixed quickly.
Only have had one three problems with them, which also includes one blu ray that was actually cracked.
You could probably just request a replacement disc online if you don't want to call.
Also had an HD DVD come in a blu ray slip case once, but that was also fixed quickly.
Only have had one three problems with them, which also includes one blu ray that was actually cracked.
You could probably just request a replacement disc online if you don't want to call.