[Hab911]

Since my last inquiry was ignored.............

Is the $200.00 off a new 3060 the only upgrade path for my 2020. I received the offer last week.

 

[Lloydian]

If you check the firewire thread, http://www.avsforum.com/ubb/Forum13/HTML/001902.html, you'll find one additional offer. Using this offer, you would return your 2020 for a 3030 for $300 or a 3060 for $500. So, to recap, $300 to increase storage by 50% or $500 to increase by 200%.


Alternatively, you could take the $200 discount (two rebates) and, for $400, increase storage by 150% or, for $600, increase storage by 300% (by keeping your current 20 hour unit and adding 30 or 60 hours in a second unit).


Or, for absolutely nothing, just keep your current unit and continue to get upgraded software and functionality.


------------------

Lloyd Lawrence


Also find me in:

alt.video.ptv.replaytv

 

[Hab911]

Sorry Lloydian re-read this:


"Now, some of you may be wondering about the 2020. It has been noted that the "Welcome to

ReplayTV" video that came with some 2020's mentions future upgrades. Well, this was a mistake.

That video was produced for the 200x-series. Because of an error during the drive mastering

process, the video was included on some 2020 receivers, for which it wasn't intended. <b>The 2020

was never intended to be capable of expansion,</b> and that's why it didn't come with FireWire ports."


"The trade-in is available to owners of ReplayTV 2001, 2003 or 2004 model"s


2020 owners are screwed. But then since no RPTV guy will respond..........


I can't believe that this forum is RP's solution to customer service.

 

[Hab911]

But ReplayMarc! You still did not answer my question!!!!!!



Come back! There is no upgrade for 2020 owners?

 

[FreezeFrame]



One wonders why ReplayMike even bothers to answer any of your questions! You seem more interested in "trapping" him into "official" ReplayTV statements than actually listening to what he said! He said "current" policy! Jeesh, give the guy a break!!! Also it's obvious the *official* word on these matters come through press/web announcements. The ReplayTV guy's here are obviously the technical folkes. As such they are giving us technical wizdom and insights, I suggest that you learn to appreciate it! Many organization do not allows such things, partly because of people like you who go around misquoting them!!!



Also use your brain a bit! Eventually they are going to sell a whole bunch of these boxes and given the rate of HD capacity growth something is eventually going to happen. i.e. It will eventually become cost effective and make good business sense to create an upgrade program. That time is obviously not here yet, there probably are less than a few dozen people who would do it right now. They would waste a lot of time/money just setting it up!! Besides I would rather they expend their energies on getting good stuff like 3.0 to us!! If you bought your unit last year then you are an early adopter and as such you should be well aware of the consequences. I for one am a bit tired of hearing your griping. I'm supprized they even give the discounts they do. Pretty soon now ReplayTV's will become really hot item's and you will have trouble even finding one.


Lastly, like ReplayMike said, you can sell your and then use the money to "upgrade". That looks like a good option for you.

 

[Hab911]

FreezeFrame


Everyone here has been civil. Even me. This is a big surprise. Your fawning over the RP guys is not very becoming.


All I wanted was a "public" admission that we were sold a bill-o-goods and dead end units. Sure I'll keep the 2020,(i LOVE IT) but if anyone purchases a 3060 they are out of their mind.


Fool me once brother.......................


THIS lack of planning along with the admission on another board that RP has no plans to accomodate component video from OVER THE AIR BROADCASTS WHICH I RECEIVE NOW, DirecTV, or ANY OTHER SOURCE leads me to believe this product is down for the count.


You can bet the farm the new manufacturers are going to leapfrog RP with graceful expansion and multi I/O capability.


NO SKIN OFF MY NOSE.......MY MONEY SPENDS ANYWHERE

 

[FreezeFrame]

Quote:

Originally posted by Galt: If I did make a misquote in my posting, please point it out to me and I will immediately correct it. a) Buy a 3060 b) Buy a Tivo and hack it c) Build my own PVR Concerning the statement in your post FreezeFrame: "I for one am a bit tired of hearing your griping." I have no idea what your rambling about there. If your referring to my post to ReplayMike, that's what this forum is for. All I can say to you FreezeFrame is get over it or get off the forum. All the comments in this forum, good, bad, negative, or positive help form a better Replay Customer Service and a better end product which benefits all end users. The PVR consumer market is getting ready to be a battlefield. There are at least 3 other companies that will be releasing similar products in the next 6 months. And lastly, since I'm a living, breathing, walking and talking Replay commercial, I can certainly post a gripe if I got one.

Where was it said that:


The latest offer is the "final" offer?


Did ReplayTV at anytime *promise* you an upgrade path?


Sounds like you want to do b). Personally I'm not interested in hacking a TiVo, thank you very much. This is a forum about ReplayTV, not about TiVo. If you want to talk about TiVo's, then please go to the TiVo forums. If you want to build your own, that's fine also, it's not what this forum is for. i.e. your not adding any value here, talking about such things!


The point has already been made about the lack of a disk upgrade problem. ReplayMike obviously heard you and is doing what he can, repeating the point won't help.


As for me "Getting over it"? Get over what? If you have a right to moan, I have a right to moan about your moaning! As to all comments being useful, I disagree. Flame bait, trolling, gripe/pump/dump and FUD don't add much to the value of the forum. People genuinely helping others with real questions and giving good advise is what I want to see.

 

[StuckOnReplay]

Guys..


This is what I see. We have basic business going on here.


If you go into a Saturn Dealership and buy a 2000 model and in 6 months the 2001 models are released and the new ones have a bigger gas tank would you expect them to replace your gas tank for free with the larger one? Or how about for a reduced price just because they came out with a bigger and better product? No. Of course not.


Fact is... you purchased one model and there is now a newer one available. If you want the new model then buy it. Here is your plan:


$100 rebate NBC

$100 customer rebate

$250 approx if you sold your unit on ebay.

-----

$450 in your pocket

$600 new 3030 30hr Unit with upgraded hardware from Amazon.com

-----

$150 out of pocket cost for new unit.


Looks like a good deal to me.


------------------

-------------

I would LOVE to beta test! I love my ReplayTV.

 

[FreezeFrame]

Quote:

Originally posted by Hab911: FreezeFrame Everyone here has been civil. Even me. This is a big surprise. Your fawning over the RP guys is not very becoming. All I wanted was a "public" admission that we were sold a bill-o-goods and dead end units. Sure I'll keep the 2020,(i LOVE IT) but if anyone purchases a 3060 they are out of their mind. Fool me once brother....................... THIS lack of planning along with the admission on another board that RP has no plans to accomodate component video from OVER THE AIR BROADCASTS WHICH I RECEIVE NOW, DirecTV, or ANY OTHER SOURCE leads me to believe this product is down for the count. You can bet the farm the new manufacturers are going to leapfrog RP with graceful expansion and multi I/O capability. NO SKIN OFF MY NOSE.......MY MONEY SPENDS ANYWHERE

Your intent here seem more towards trashing and FUD'ing than anything else. Has ReplayTV ever not delivered on a specific promise? Did they ever commit to delivering a functioning FireWire or HD upgrade program? Sounds like you are complaining about them not doing what you thought they would do.


PVR's are consumer products, not PC's. Does your VCR support DTS5.1, HDTV?

AC3? Stereo? Commercial Skip? What no upgrade path!! Shock horror, oh the inhumanity!! How DARE those evil manufacturers sell you a reasonably priced items vs. an infinately expandable product. Oh god, what's next, I can't add a card to my stereo to do Irda!!! Damn Pioneer. I want more watt's on my speaker output, outta luck again. Jeesh I mean what are these people thinking. Don't they know all I want in anything is to be able to upgrade!

Upgrade! Upgrade! I don't care how useful the damn thing is, all I wanna do is Upgrade!!


As for all the high end gizmo stuff you want? Well that put's you in the minority, I doubt most people would want to pay for it. I don't and

I won't.


@ yer 6

 

[FreezeFrame]

Quote:

Originally posted by Galt: YES! As I said earlier, the Replay web site was still promoting the firewire ports and the Welcome Video on the Replay box specifically mentioned hard drive up grades.

First your "final" quote was used out of context, i.e final words on firewire vs final words on hard disk upgrades. The two things are different. Sorry, I'm not specifically trying to mislead anyone here, just trying to make sure that we have not heard the "final" word on hard disk upgrades. I don't expect there ever will be a "final" word either.


As for my questions about promises made to you about firewire, I want to hear very specific info. I have *never* been promised anything about firewire or hard disk upgrades and I'm sure the vast number of new ReplayTV owners are in the same situation. It sounds like you got, or attempted to get a unit that had firewire. If it was listed as being supported then I would agree with you in that you deserve to get what you paid for. You said that as soon as you got the unit you noticed that it did not have firewire. If that was the case then you should have returned it then and there, and I would agree that you deserved a full refund. If you decided to keep the unit then you agreed to the new terms and conditions that applied, i.e. no firewire, in which case ReplayTV has no obligations to you.


As for hard disk upgrades, I have not heard anyone say that ReplayTV ever offered such a program. Did they? If they said the units were upgradable then that is different than saying there existed an upgrade program. If they say they are upgradable, then that means at some future point there will be an upgrade program. If they said there was an upgrade program then I would agree with you that they had made a commitment. Upgradable could mean many things, it could be for those disks that fail or it could be to increase capacity. If it's the former then I would expect to see a program 3-4 years out. If it's the later then I would expect to see something after a couple of years. I mean what are they going to do with the old drives? Just throw them out? What do you really think about this? Please be practical and think of the business issues as well as your position. I suppose the rate of hard disk capacity growth has made this more of an issue than it might otherwise be.


Correct me if I am wrong, but I think ReplayTV has been attempting to handle those with firewire by offering the various rebates. I for one, don't expect any kind of rebates for buying new units. What, just because

disks have gotten cheaper? For those who wanted firewire, it makes sense, but otherwise I don't think so.

 

[DrJoe]



In the end, this is beating a dead horse...


There may have been talk orginally of "expansion" either through the firewall (which no longer exists -- the second they dropped it from the new models you should have known that was a dead issue), or from harddrive

upgrades... But as soon as they stop talking about it you should accept that they AIN'T GONNA DO IT.


I don't understand why y'all have to hear them say it over and over again six ways from Sunday when you know it is true -- maybe you get some satisfaction out of a feeling of moral superiority?


While it is disappointing they dropped the firewire expansion, things like that happen -- companies change directions. Hardware support disappears for options on old models. Heck, support for old models disappears altogether.


I don't expect to ever have an expansion/upgrade path for my 3030... If one develops, or if someone finds a hack -- GREAT! If not, in a year or two I'll give it to someone as a gift or sell it on E-bay, and buy a newer model.. C'est la vis.


Just an observation, with the rebates and auction value of the earlier models, isn't it actually CHEAPER now to get a 60 hour unit than it was to get the original 10-20 hour units?


Ciao


Joe

 

[Hab911]

Quote:

Originally posted by FreezeFrame: As for all the high end gizmo stuff you want? Well that put's you in the minority, I doubt most people would want to pay for it. I don't and I won't.

You know FreezeFrame, you should be over on the AnalogForever! board discussing how to stop digital transmissions! Too late dude, it's here now and YOU WILL PAY FOR IT!


later.................

 

[jleavens]

Anyone who doesn't understand the concept of "you bought what you bought" should stay out of the store. Everyone here bought a Replay because they liked the offering. If you bought it because of what it might have been, then hopefully you've learned a lesson.


Yes, I too *wish* they offerred a trade-in program on the 2020. But they don't. I've ordered a 3060 for $800, will take $200 in rebates, and sell my old model for $200. That's $400 for an upgrade that triples the capabilities of my old device. You were thinking that you were going to get a better offer than that?


Anyone who says "but a 60 GB hard drive only costs $X!" should go build their own PTV device and get it through their thick head that they're paying for a capability, not for raw parts. If you'd rather hack a TiVo, then do it: keep it to yourselves and stop posting here.


But I don't have a strong opinion... :*)

 

[FreezeFrame]

Quote:

Originally posted by Hab911: You know FreezeFrame, you should be over on the AnalogForever! board discussing how to stop digital transmissions! Too late dude, it's here now and YOU WILL PAY FOR IT! later.................

Most consumers have analog TV's and are not very likely to drop them in a land fill just because they can buy a digital TV! It's a simple fact that most consumers are not videophiles such as yourself. If ReplayTV wants to address the consumer market, vs. the prosumer market, then focusing on cost reduced models will yield higher market share. They may also address the high end(DTS 5.1, DTV, HDTV, ...) but it would be a departure from their existing strategy.


For myself, I have an analog TV and 3 analog TV cards, I probably won't be buying another TV for some time. So buying a PVR with extra features I don't need doesn't make sense for me. I expect most people are in the same boat. So like I said, I wont be paying for something I don't want.


As for digital transmissions, I am very much aware of them. Your assumtions about my lack of knowledge are utterly false! As is your comments of my desire to preserve the analog monopoly.

 

[Hab911]

Quote:

Originally posted by FreezeFrame: For myself, I have an analog TV and 3 analog TV cards, I probably won't be buying another TV for some time. So buying a PVR with extra features I don't need doesn't make sense for me. I expect most people are in the same boat. So like I said, I wont be paying for something I don't want. As for digital transmissions, I am very much aware of them. Your assumtions about my lack of knowledge are utterly false! As is your comments of my desire to preserve the analog monopoly.

Then you do understand that by 2006 the FCC mandates the analog channels be returned to "us" for use elsewhere? At that time, you WILL purchase either a digital TV OR set top box, no speculation on my part but FACT. I just read that the FCC will fine any broadcaster not returning the analog freqs.


I believe this forum is here to alert RP to what they should be doing. If they are smart they will respond, it's that simple.


I might add, I love my RPTV. I hope they respond to their customers better in the future. Once burnt, twice learnt..............

 

[Hab911]

BTW.....got my 3.0 this morning and I like it.

 

[MikeNY718]

Quote:

Originally posted by Hab911: Then you do understand that by 2006 the FCC mandates the analog channels be returned to "us" for use elsewhere? At that time, you WILL purchase either a digital TV OR set top box, no speculation on my part but FACT. I just read that the FCC will fine any broadcaster not returning the analog freqs. I believe this forum is here to alert RP to what they should be doing. If they are smart they will respond, it's that simple. I might add, I love my RPTV. I hope they respond to their customers better in the future. Once burnt, twice learnt..............

Um... not quite. Actually, the analog channels have to be returned either by 2006 or when 85% of households have digital TVs, whichever is later. Most experts agree that it will not happen by 2006.

 

[FreezeFrame]

Quote:

Originally posted by Hab911: Then you do understand that by 2006 the FCC mandates the analog channels be returned to "us" for use elsewhere? At that time, you WILL purchase either a digital TV OR set top box, no speculation on my part but FACT. I just read that the FCC will fine any broadcaster not returning the analog freqs. I believe this forum is here to alert RP to what they should be doing. If they are smart they will respond, it's that simple. I might add, I love my RPTV. I hope they respond to their customers better in the future. Once burnt, twice learnt..............

I don't use OTA signals, I use cable. We don't even have the cable TV box since we don't use any premium channels/services. I could get digital cable, but don't think it's worth it. I don't know what the cable companies are going to do, but I doubt they are going to force us to go to a digital settop box. If they do, it won't be me paying for it anyhow. So you are indeed wrong!


As for RTV responding to you as a customer. You are an early adopter, you obviously crave that which is new and are willing to pay for it. Given RTV's past actions it's a fair bet to say they are more interested in the larger "consumer" market. They may address your needs, but I'd bet that some high end PVR device would be more to your liking. Since those devices are undoubtedly lower volume items, RTV may or may not decide to address them. Perhaps another company will be happy with the scraps, or hope to start at the high end and move lower... They will have a tough time with entrenched market leaders such as TiVo and ReplayTV. You should read the book "Crossing the Chasm" and/or "Inside the Tornado" by Geoffrey Moore. They will give you a good idea of the market forces at work and the role you play. At the very least you will get a better idea why companies do what they do, and get a better handle on your expectations.

 

[riker]

How many promises has Microsoft made of features and support coming in the next windows release, but never did? How many times has a hardware manufacturer promised something that never came? I bought a Voodoo Rush chipset video card that had an expansion port on it because they promised an upgrade to be made available. It never happened. This kind of thing happens ALL the time, and like someone else said, if you bought a product solely on the basis of something that was promised for the future, you learned a good lesson. They didn't coin the phrase 'vaporware' for nothing. Replay got broadsided by legal issues they never envisioned when they planned the expansion options, so had to abandon that plan. They tried to make nice by offering a few different trade-in type options to try to compensate, but what else do you want them to do? Come to your house and weld on a new hard drive to the side of your unit?


------------------

-=- Glenn -=-

 

[Hab911]

Quote:

Originally posted by riker: but what else do you want them to do? Come to your house and weld on a new hard drive to the side of your unit?

No! I have come to understand that FreezeFrame is correct. As long as everyone is content to settle for whatever they are given, I'm pissing in the wind.


Like I said earlier, my money is good other places and I'm not too concerned with price. And like FF said, some manufacturer will answer the call.


No hard feelings for RP or anyone here, I learned what I came for!


Later...................