I live in a condo and my back porch faces northeast. I can get a view of the southeastern to southern sky. I think that true north actually works in my favor about 4 degrees. My question is has anyone had an installer that wasn't able to pull in the satellites? What happened then? I would like to try out the BB deal, but was wondering what would happen if I couldn't pull in the channels. I'm assuming I wouldn't have to pay for it. Or would they charge me some set of set-up fee. Has anyone had a similar experience?