I have had BDP-1000 since 2 weeks befor it was officially released. Except for some pq issues and such I have never had any mechanical proplems. It never has refused to load or play a disc. Until now. I have all the latest firmware updates (1.1) released in feb. I purchased the disc tues at cc tried to play today it froze on the hour glass. (which reappeared with 1.1 update). After several tries I was able to return the movie to cc and as they had no other to exchange, kindly gave me a refund, and I purchased it at best buy. Same issues called buena vista, referred me to Samsung. They stated they have had a few issues with this tittle called in and will get one and test it out. It could be a need for further firmware updates. So save your money and aggravation on this tittle, until issue is settled. They asked me to be patient and call back next week. Am I happy (not at all) but have no choice. Just sitting with a movie I cannot watch. Also makes me hesitate to buy any more at this point. Have HD-A1 never had any issues like this (yet).