[cJAY]

I have an all-in-wonder Radeon 8500DV.


I run the PC test and keep getting an error report that states that the video capture drivers are not installed. I go to www.ati.com and download the drivers, but it just won’t install. Please help!!!!!!!

 

[Wazzey]

Are you using the full install where you install all three parts where it does it for you and not one at a time. There can be problems if you do them indivudually.


Display driver

Control Panel

WDM capture driver


This ones for windows XP.


Read here first to make sure you have everything you need.

WIN XP requirements for Catalyst version 3.10





Then heres the link for the save on the full install

WIN XP

Win ME

 

[cJAY]

I've done the parts and the full. Neither of them help.

 

[Kayle]

Try uninstalling all display card and video drivers and then installing the current version.

 

[cJAY]

tried unistalling and re-installing. Didn't help. Everything looks fine, just no video capure.

 

[90c4]

Does it work, though? I know that at least with some of the older drivers there were test failures even in perfect installations.

 

[cJAY]

no, it doesn't work. Is there something else I can do? I need this to work.

 

[Wazzey]

What OS are you using?


My solution for computer problems when I get PO'ed is to Format C:

That always works but is a bit extreme for some. I get tired of messing with it sometimes when things aren't going quite right.

 

[cJAY]

i am using XP.


Formating c: is not an option.

 

[90c4]

Have you tried older versions? Mine wouldn't work with 3.4 until I formatted and started from scratch. Also, I assume you have SP1 installed?

 

[cJAY]

yes i have sp1. older version of what, the capture drivers?

 

[90c4]

Yes - I would try Catalyst 2.5 and see if that works for you.

 

[cJAY]

where would i find the older version?

is it avalable at ati.com

 

[90c4]

 http://www.ati.com/support/products/...usdrivers.html

 

[cJAY]

This didn't help. Anyone know anyone in Atlanta that can fix this $?

 

[Wazzey]

Have you upgraded your version of MMC lately


Look in here maybe you can find an answer

http://mirror.ati.com/support/produc...ultimedia.html

 

[cJAY]

MMC?


None of the issues in the link you sent me helped. I wish theire was someting I could do. This whole thing in only useful as a boat ancor till I can resolve this. I don't even know of anyone who can help me.

 

[klipsch]

MMC is ATI's multimedia center software. MMC 8.8 is the latest version available on ATI's website. I had a similar problem that you did with my AIW 9600. I upgraded the drivers and luckily for me it worked although the ATI software says my capture drivers are unsupported.

 

[cJAY]

I will try that. I have downloaded and installed new verions of CATALYST, but not the MMC.

 

[Wazzey]

If you don't have a fairly current version of MMC installed they might not let you install the current MMC download either unfortunately. Here is the current version of it. But you still might be able to search for older unsupported versions of MMC that they will let you upgrade to.


Read the install tips first.


http://www.ati.com/support/drivers/w...=13&submit.y=8