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hi i have a jvc56fn97 which is 2 years old and i have the best buy 4 year warrenty. i made an appointment with the geek squad 2 weeks ago and today he shows uo at my house. does a few things on the remote and tells me i need a new light engine and he will order it from jvc and come back in a week to put it in. then he said if the light engine costs to much best buy will just replace the tv with a similar dlp tv. i went on the the jvc site and the light engine costs 1.775 dollars. it will cost more than the tv is worth.has anyone else had this problem and what did best buy do for you regardind a replacement tv. thank you
 

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They'll give you a new TV equal to the same value you originally bought. It may not be the same brand or size but should be close.
 
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